4/10 (不満)
Wendy
2024年5月22日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : 設備とサービス、コミュニケーション
We were to check in at 4pm. Received a call at 4pm that property was unusable. Moved to this property which now placed 6 adults in a house with one bathroom. Got to site and went inside and air freshners were overbearing. Security system would go off and no understanding of how to use/turn off. 2 different smoke detectors were going off all weekend. Only enough dinnerware for 4 people and silverware was plastic wear. At least one dresser had bugs in it. Check oit process not sent until after 10-11pm the night before and we were checking out by 6am which meant we were unaware of what needed to be done until we woke up.
Wendy
2024 年 5 月に 3 泊滞在