2/10 (非常に不満)
Rebecca
2024年7月7日
良かった点 : 施設のコンディションと設備
気になった点 : 清潔度、コミュニケーション
I didn’t actually stay here, because the listing did not mention there was no elevator and my husband just had surgery and can’t carry anything up stairs. The apartment also had dirty footprints on the floor and smelled like sulfur and cleaning products. I attempted to contact the owner repeatedly after my initial call to let him know I would not be staying and he did not respond. He did however tell VRBO that he spoke with me and refused my refund so now I’m fighting with VRBO to get my money back. I had to get another place and spent the whole weekend trying to get someone to respond to me about my refund. Ruined my vacation.
Rebecca
2024 年 7 月に 4 泊滞在