Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We have been staying with snow creek over 10 years and always had a good experience. This year was started off rocky when we arrived. We drove almost 8 hours to get to mammoth. When we were about an hour away, we received a call from Snow Creek management that the heat was broken in our rental and that we were going to have to be placed in a rental elsewhere, indefinitely. We had my older iInlaws with us ,and our 2 young children. We also had a van packed full of perishables and ah ton of other things since our stay was almost 10 days. The inconvenience of unpacking everything and having to possibly pack it al back up to move to our rental when it was ready was very stressful. When we arrived we sat in the other property for 2 hours, exhausted and very cranky. We originally booked the unit we were going to stay in many months ago and specifically chose that unit because we stayed in it before. As we waited in the temporary unit, we discussed how upset we would be if we ended up not being able to stay in our original rental and a possibility of driving back home. I have to say that the management was very attentive and kept us updated for the most part. A few hours later the heat was fixed and we were able to go to the unit. I know things can be happen but I feel that the heat should be checked and other necessities of the property well before guest arrival, in case other arrangements need to be made. The property itself is fairly clean but appliances need to really be updated. The Television set up is archaic with VCR and DVD and very basic cable with a few channels. The vacuum in the unit does not work, dishwasher is hanging on by a thread and the couch that opens up to a bed has a Broken mattress (unusable). The property is in a nice location and very roomy. It’s a nice place to stay but it definitely needs to have things checked out before they continue to rent it out. I would stay again only if they made some updates.