We were booked for a cabin for 2 nights. We got there early to check in and were made aware that they accidently booked it in there system on our checkout date. Which meant we had no cabin available. They did manage to make sure we had a room booked (king mini suite in the barn) instead. Which they said was an upgrade because they include breakfast ( however cabin bookings also include that). So the only upgrade was bed and tub size. However we lost out on having a private cabin right on the water, We ended up with people outside our room window all night making noise.
Also the breakfast was lack luster, 3 options only and even those three options were not really able to be modified. They got overwhelmed quickly and seemed to have no control over things in that room. Also with COVID it doesnt seem to be the best idea to have people walk up and serve themselves water/ juice and muffins where everyone's touching the same things.