Overall, we enjoyed our stay in this home and the host was quick to respond and very welcoming and professional. The house is cute and full of charm. Unfortunately, however, the house did not live up to the listing description or the price in a number of ways:
- The room arrangements/beds available were not as described and did not sleep (in beds) the 12 adults in our group, let alone the 16 advertised.
- While the home was overall clean, the state of the house was in disarray:
-- The bathroom floor in the basement was sticky.
-- Two cabinet doors in the kitchen were barely hanging on or fallen off entirely. The pantry was not stocked as described and we were only allotted 2 paper towel rolls for a two night stay with 12 women...? No kitchen towels, no hot pads, no napkins.
-- The coffee pot had an old pot of coffee in it; and as an even larger problem, the coffee we brewed smelled like the Febreeze air fresheners that were in every room of the house... Then, after brewing a pot of coffee that smelled and tasted like Febreeze, we ran a pot of just water to see what was going on, there was a thick layer of white residue that settled at the bottom of the pot, a foamy, layer of residue at the top of the water and the water itself had become cloudy white.
-- The kitchen soap dispenser was broken and grungy.
-- The hot tub had a layer of sand at the bottom with loads of large rocks.
-- In rearranging couches to accommodate our group, we found crumbs, food, and dirt.
If we had paid half the price we did, this would have been understandable and acceptable, but at the price we paid, this completely missed the mark and felt like a complete rip off. I'm still not sure how this much can be charged for a rental that is losing its charm with age and lack of upkeep, while not making up for it by going above and beyond to provide amenities: even as simple as fronting $10 to supply the home with napkins, extra paper towels, and a soap dispenser that works (and ensuring your pantry is stocked with the items you claim it will be).
And for the exorbitant cleaning fee attached, we expected a clean house, not food under the couches and ick under the couch cushions (which we discovered when trying to find the extra rollaway bed requested). It's also not difficult to ensure your coffee maker is clean and ready for use, instead of feeling like we were being poisoned by Febreeze.
All in all, disappointed and wishing we could get some of that money back.