From the first inquiry, renting this property was a very positive experience. Before our arrival, every question was answered quickly and thoroughly. I found the payment process somewhat inconvenient, because I couldn't pay by credit card. However, we rented very late, and if time had allowed, I'm sure I could have mailed a check, etc. The condo is very nice, clean and comfortable. The kitchen was well-stocked (equipment, etc.) and the amenities throughtout were far above average. Location on the lake was pleasant, and the mountain views were lovely. I would suggest that when asking for address, directions, etc. you should be sure to understand clearly where the gates to the Mission Hills Country Club are located, because arriving late at night (as we did) made it somewhat confusing to find gate. This was entirely my fault, not the owner, and I only point it out to save future guests the problem I caused myself. I really liked the location for a variety of reasons - proximity to 10 freeway, stores, Agua Caliente, etc. The grounds of the entire community were very well-maintained, peaceful and clean. All in all, we had a great, relaxing weekend, and were sad to leave. I would enthusiastically recommend the property to anyone, and plan to return at the first available opportunity!