Rating Details:
The property manager was adequately helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We have stayed in the building before and we like the layout, location, and amenities. The beds were comfortable, the kitchen was stocked and clean. Since I have now been contacted 4 times in 2 weeks for feedback/review - here I go! I am not a picky person and would stay here again, but as an owner of some vacation rentals myself, I am going to provide the property manager this feedback. First, they were completely non-responsive to an issue I had. Second, there was very noisy construction in an adjacent unit during the entire weekdays (the week after Christmas). In our units we own, we don't schedule construction during holidays or peak weeks and when there is construction going on, we make sure to warn our guests and discuss any concerns. Third, the garbage bags provided were the cheapest quality possible and didn't even fit the garbage can. Every time we tried to use one, they would tear and garbage would fall out so we had to buy our own. Property management companies in competitive locations like HHI shouldn't skimp on the little touches especially items that help the guest keep the unit clean (dish soap and supplies, garbage bags, broom, mop, cleaners, etc). We like to leave the unit pretty clean when we leave, and couldn't because there were no supplies for us to do so, or an instructions. Also make sure to bring your own beach chairs, as there was no access to get into the closet.Overall we are happy, the unit was good, nice furniture, and location, but the property manager could improve.