This was our second stay at the resort and everything went well. easy to walk the three short blocks to the Agua Caliente Casino for their outdoor New Year's Eve party.
Our Tv had some issues as many stations were being broadcast in Spanish instead of English. A maintenance man arrived and rebooted the whole system and the problem was solved. We were surprised that this unit didn't have a complete wall that separated the bedroom from the living room. The next time we go we will definitely ask to have a unit where the two rooms are separated. We were on the first floor and had an especially large patio complete with lounge chairs, a table with two chairs, and two other more comfortable chairs. The views of the mountains were very nice.
I'm sure we will be back again sometime this year.
arnold l.
2021 年 12 月に 3 泊滞在
2/10 (非常に不満)
Daniel C.
2021 年 4 月 25 日
良かった点 : ロケーション
気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
Scam, don’t book with this. It’s a timeshare and not what is listed at all
Booked a king room with a balcony, didn’t get it. Got a patio with a nice view of the parking lot Nextdoor and 2 double beds. This isn’t a condo, it’s a timeshare, and you get whatever is available. There are extra resort charges as well. Woman working the desk was very rude at check-in, and overall customer service was terrible throught stay.
Daniel C.
2021 年 4 月に 2 泊滞在
6/10 (普通)
Pramod R.
2021 年 4 月 22 日
良かった点 : チェックイン、コミュニケーション、ロケーション
気になった点 : 掲載情報の正確さ
great location but place needs some tender loving care
We love this location, we love the people that work here...service was absolutely excellent. What makes this place is its people, they are top notch. And the location can't be beat...just off the main downtown strip, not too far, not too close. And plenty of amenities on premise and off premise, everything nearby. The place itself, however, is dated and many things don't work. Also the listing in VRBO said that our tub would be jetted, it was not. The pool area was nice but the common area hot tub only partially worked...three jets were working, the remaining were not...many, many more things that needed fixing throughout the property. And many small things needed fixing in our condo and the staff was super responsive to come and take care of anything we needed but the Owner of this property needs to put some investment into this place. I would have given four or five stars as we really did enjoy our stay and I hope the Owners will put some love and care into this property.
Pramod R.
2021 年 4 月に 7 泊滞在
6/10 (普通)
Martha P.
2019 年 1 月 12 日
Once there...fine
There was so much confusion at check in. Was not in their system. Then was sent across town to another place and then sent back again. Had that all been avoided, stay would have been fine. Lovely people at the front did try to work it all out.