I sent a previous email to our arrival 1 to 2 months ahead due to our concern with other reviews... they did respond back saying that all of that was taking care of, to our surprise some of those reviews were real , we started opening cabinets in the kitchen and one of the doors under the sink was about to fall. We pulled on the cabinet to the right of the range and it just came loose, being a big house for a the grill not big @ all you can probably fit a steak @ a time, some of the door knobs are going loose, the pool was not cleaned good (clear water yes) top edge of pool not so clean, bed with pee stain, the audio on the projector couldn't set up, the pavers on the pool were very rough that the kids end up having cuts on their feet, gasket on the fridge freezer is all loose, nothing in the game room worked, etc ,etc .... we tried to make our stay as best as posible and we had a good vacation due to the places we visit, it is a decent size house but maintenance is so poor