So, the owner cancelled the reservation the DAY before only via email. No other communication was offered. As I typically don't have access to email at work, I never saw the email. We awoke early in the morning and drove 3.5 hours to Killington to ski the day. Upon finishing skiing, we tried to get into the property only then to find out they had cancelled. Because it was peak season, there was no where reasonable left to stay. We had to drive home that night. We had already purchased lift tickets for the next day that I had to eat. The owner offered nothing in return for this enormous inconvenience. Do NOT book with these people. Really horrible experience.