The B5 Unit at Saddle Ridge was fantastic, however we did have some issues with the prop. mgmt team. 1. We turned on the space heater on the bottom floor to warm it up (it was already plugged into the wall) and it immediately blew the fuse and we lost power on the first floor. We called Security, because the prop mgmt team is only there from 9-5 and they told us to call Dave in Maintenance to have it fixed. We called Dave and left two messages, but no reply. Then we called the following morning at 9am and 9:30 and left messages and no reply. Finally called again at 12:30pm and spoke with a person and they finally sent over someone to reset the circuit breaker which was behind a locked door on the first floor. So we were almost 24 hours without power on the first floor. We also reported that the hot tub was not cleaned. There was a brown scum on the edges of the tub. It turns out a metal bar from the tub cover had been sitting in the water and was rusting. We asked them to clean it, but they did not flush the water. Finally the sliding door to the outdoor deck and the hot tub would not lock. For a facility of this quality, there should be a 7X24 service that you can call and speak to a person and create a service / incident request and then they should send you an email confirmation and then a person should contact you within 2-12 hours depending on the time of day. Instead I had to leave four voicemails and then place a fifth call to get some action. Once they came they fixed the power, but it took time away from our vacation to deal with this. Also we did not feel like using the hot tub after seeing it dirty so that took away an aspect of the unit. Aside from these issues the place was fantastic and we enjoyed the unit and the views.