We had some issue getting the door unlocked until we realized we needed to turn the key the other way. Once inside, the flat was quite chilly and we needed to turn all the heaters on full. A couple of the heaters did not work. Friday and Saturday night can be quite noisy. The location is great but it is very close to lots of pubs which meant we had people singing, yelling, being jovial until 5AM on Saturday/Sunday morning. It is up two flights up stairs, and I wish I knew that for my mother with mobility issues. I was told it was on the second floor, but I thought that meant only one flight of stairs. The place was very clean and cozy and we loved the location. Everything was so close. I would recommend this place, but just know a few of these details first.