この口コミは 2017 年以前に投稿されており、内容は検証されていません。
2/10 (非常に不満)
Jacqueline B.
2017 年 10 月 13 日
Had to Cancel, Refund difficult to secure
We didn't actually get to stay. Unfortunately, our plans changed and we had to cancel our reservation. We did this more than 60 days prior to our stay, as required, but had an extremely difficult time getting our refund. When I had questions regarding the unit & had interest in making a reservation, the owner answered me in a very timely manner. When I had to request a cancellation he became very scarce. It took me numerous messages with him & VRBO (both said the other had to issue the refund) and finally told the owner I was going to make a claim through my credit card company... all of a sudden I had the majority of my refund issued, but I still had to contact him & VRBO again to get the remainder. This whole process took a couple of weeks and way too much of my time. This experience will definitely make me hesitant to reserve with VRBO in the future and will definitely never rent from this owner again.
Jacqueline B.
2017 年 9 月に 3 泊滞在