2/10 (非常に不満)
Anna Wilhelmina B.
2024年2月6日
気になった点 : チェックイン、コミュニケーション、掲載情報の正確さ
Really bad experience
We don’t like writing bad reviews, but unfortunately we had a really bad experience with this accommodation and host. It still hasn’t been resolved up until this day. This accommodation promotes itself as a five star place with fast speed internet. Ideal for our two children that were with us and working from home. Unfortunately the internet was not working. We had a lot of attempts to make it work with no result. The host, not located in Spain, could also not do anything from a distance and told us it should work because she's paying for it. Unfortunately we had no choice than to leave and book another accommodation. Of course this wasn’t ideal, but what made it worse is that the owner didn’t reimburse the full amount of our booking to us. There has been weeks without hearing anything from the host. This, combined with false promises in the advertisement, made us unfortunately give this accommodation a 1 star review.
Anna Wilhelmina B.
2023 年 12 月に 7 泊滞在