Derek was available to answer any questions before arrival and there when we needed him, without being intrusive. The property is massive. The views are spectacular. Great location with a taxi call button just outside. They appear in minutes. Derek gave us a contact number for a transfer to the airport and we used them all week for longer journeys, to Fethiye and Kayakoy. We found some amazing restaurants and the prices were unbelievably cheap compared with at home.