We had a great stay at this property: it was a relaxing place to quarantine. The kitchen was well stocked, as was the house generally; it was spotlessly clean; and it was very comfortable. There were two things that made it less than perfect.
One: the check in process was in person about 25 minutes away from the house at a management company's office. They said it's local mandate that checkins have to be in person, but it was both inconvenient and, in covid times, an unnecessary face-to-face indoors interaction. (The office felt very safe, but why not use a lockbox or keypad?)
Two: the pool was underheated when we arrived and the hot tub was heated to the pool temperature. They said that a) it was because they'd only started heating it the day before we arrived (although there had been a booking there that left two days before we arrived), and b) there was something wrong with the heat pump. After about 24 hours of calls with Krystal in maintenance (who was wonderful), the problem was fixed. But that was only part of the pool woes: as it turns out, the owner wanted the pool heater not to be on overnight, which meant that the pool would only be at its advertised 86 degrees (there's a lot in the contract about pool temperature, fyi) by late afternoon, which means that you're paying for access to a pool that you'd really only want to use for a few hours a day in the evening. I had to negotiate with them to leave the heater on around the clock so we could actually have a morning swim, or a noon swim, without freezing. It seemed a little penny-pinching and duplicitous that we had to negotiate this concession, but by the time the heat pump was fixed, they'd agreed to leave it on for 24 hours a day. They also credited us $50 for a lost day of pool use (the credit hasn't yet appeared, but assuming it will). Overall, it's a nice house and a restful place to hang out: just make sure you're clear with them about pool heating expectations.