The key required a “trick” to open the door, which was not communicated upon checking in. This caused my wife and I to be late to a massage appointment and cost us money we had already paid for the service. The air conditioner did not work for the unit, but that was not communicated in advance. A portable AC unit was provided for the common area, but not the bedroom. Despite it being a beach town, it was hot and uncomfortable even with the windows open and the bedroom fan on. The bed’s box spring was broken or nonexistent, so my wife and I became trapped in the middle of a sunken in memory foam mattress. I already have back problems and this did not help. The living space couch was so worn out that you sank into it and the broken down cushions made it difficult to get to your feet; it was not comfortable to hang out on. The washer and dryer both were rusty and dirty and had to be cleaned before use. A warning was posted about possible ant infestation, which is completely unacceptable. The toaster and outside of the fridge were rusted and gross. The wifi cut out halfway through our stay and no one would return my calls or email about fixing it. All in all, no where near worth the money that I paid for our stay. Catalina Island Vacation rental (our host) was not helpful and a complete joke.