4/10 (不満)
Tami
2025 年 5 月 25 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
When I arrived, the room had trash on the floor and under the bed. There was also a hole in the back of the door, like someone punched it. The kitchen was dirty and the fridge had moldy food in it - the moldy food was still in the fridge when I checked out! For a one week stay, I was given only one bath towel. No hand towel or washcloth. There was no mat for the showers and nowhere to place your clothes while you showered, except for the dirty floor. On the second day, I requested help from Expedia to cancel this reservation, but the hotel never responded to Expedia. On the fourth day, I ran out of toilet paper. I notified the hotel and was informed that they only provide one roll. !! This was not disclosed ahead of time and all the toilet paper was in the bathroom for each of the 4 guest rooms to use. There was also no WiFi even though it was advertised to have it. The front door to the apartment was often left wide open and unlatched, which is a huge safety concern. I definitely do not recommend this property.
Tami
2025 年 5 月に 7 泊滞在