I couldn't stay there and I couldn't get a refund. The room is so outdated, everything is old, I can hear the neighbors next door, there is, no privacy.
The TV is like in the early 90's. It was a mistake that I made that reservation. Please before booking this place Ho and check tge room yourself.
The staff were very nice and professional. Just the rooms are not good and worthy of the amount they are going for
Phabeeo
2024 年 6 月に 1 泊滞在
2/10 (非常に不満)
Yoichi
2022 年 7 月 24 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Horrible experience
I made a booking through Hotels.com. They ssid that they are not aware of it and repeatedly asked me to pay despite the fact that I paid in advance. I was blocked by the receptionist and the guard from getting out of the premise until I paid again at the reception. They are simply stupid and greedy. I suffered a lot. I never ever rerecommend this place to anyone.
Yoichi
2022 年 7 月に 1 泊滞在
2/10 (非常に不満)
Yoichi
2022 年 7 月 24 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Yoichi
2022 年 7 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2020 年 4 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I chose Gramo suites after leaving another apartment that was way below average. Gramo was definitely above average even if a bit pricey. The room was absolutely perfect and what im seeking when I am on vacation. Im a budget minded guy so all the offers they had i usually turned down including restaurant eating every night and laundry. The apartment was very clean and even had two balconies though neither had a spectacular view. For the most part it was quiet and situated close enough to malls and stores that it was a very lovely experience and a great place to stay. I would recommend this place to anyone.
宿泊されたお客様
2020 年 3 月に 8 泊滞在
8/10 (良い)
Bob
2020 年 2 月 12 日
良かった点 : スタッフとサービス
A nice beautiful location
Initial booking for a studio didn’t meet expectations. Online pictures are not entirely correctly depicting the size and amenities. Tell customers the truth
Bob
2020 年 2 月に 2 泊滞在
10/10 (非常に良い)
Gunnhild
2019 年 12 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Bra og rimelig alternativ i Nairobi
Fredelig område, lite forurenset, hyggelige ansatte som var hjeøpsomme med praktiske ting.
Gunnhild
2019 年 11 月に 3 泊滞在
4/10 (不満)
宿泊されたお客様
2019 年 11 月 25 日
良かった点 : 清潔度、設備とサービス
気になった点 : スタッフとサービス、施設のコンディションと設備
I had an apartment which was less stocked!
Inspite of the upgrade, i still realized some thimgs were amiss! The shower was totally calcified that the shower water sprayed everywhere, the toilet sink had a permanent odour not forgetting the lack of toilet papers when i needed it most.
Seriously, you can do better owing to the fact the premise is just to beautiful
宿泊されたお客様
2019 年 11 月に 7 泊滞在
4/10 (不満)
Fendy、DRC
2019 年 11 月 5 日
良かった点 : 設備とサービス
I liked to be in a furnished apartment but there's no elevator and I was on the last foor. I booked for two persons sleeping but it was actually one person allowed, I had to pay for the othe person.
Fendy
2019 年 10 月に 5 泊滞在
2/10 (非常に不満)
Brittany
2019 年 11 月 2 日
気になった点 : スタッフとサービス、施設のコンディションと設備
Brittany
2019 年 10 月に 5 泊滞在
8/10 (良い)
Ezra Ogwell
2019 年 5 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Pleasant place to stay
The hotel is really apartments with hotel services. Calm and quiet environment. It’s worth it.
Ezra Ogwell
2019 年 4 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
2018 年 5 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The place was super nice and clean with privacy the front staffs was nice and helpfully.
宿泊されたお客様
2018 年 4 月に 2 泊滞在
この口コミは 2017 年以前に投稿されており、内容は検証されていません。
8/10 (良い)
chantal
2017 年 5 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
hotêl trés agréable au calme
Trés bon accueil de la part de l'équipe. Mon seul souci a été que la WIFI ne passait pas dans ma chambre. J'étais trop éloignée de la box je pense.
chantal
この口コミは 2017 年以前に投稿されており、内容は検証されていません。
10/10 (非常に良い)
宿泊されたお客様
2017 年 5 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A+ Staff
Location is great. The room was great. The facilities were great. But the staff were BRILIANT!!! From the ladies at the Front Desk to the waiters and waitresses and the room stewards. Impressive! I really felt at home because of them. I will be back!
宿泊されたお客様
この口コミは 2017 年以前に投稿されており、内容は検証されていません。
8/10 (良い)
Hugh、London
2017 年 2 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Gramo Suits,Narobi
The apartments appear to be newly built. At the time of our stay in January there appeared to be few other holiday makers staying. Some of the apartments are probably occupied by longer term residents although in truth we ahardly saw anyone. At times we felt the place was exclusively for us. The staff were always very friendly and helpful and there was always evidence of cleaning going on around the pool, bar,restaurant etc.
The location whilst close to the city was at the end of a road which was very dark at night which might have been a concern had we not be collected and taken back by friends we have in Nairobi.
The menu was a bit on the limited side although the food was always presented well of good quality and reasonably priced.