Although we had a great time inside, the surrounding areas were sketchy and unsafe. Would not recommend staying here if traveling alone without protection. The security guards inside the hotel were either never on post or on their phone, not being attentive. The rooms were beautiful and spacious, although we did have problems with lighting in one bathroom.
Danielle
2025 年 2 月に 2 泊滞在
4/10 (不満)
Christopher
2025 年 2 月 10 日
気になった点 : 清潔度、コミュニケーション
Pass on this place
Property in poor condition & dirt. No follow through on resolution with management
Christopher
2025 年 2 月に 2 泊滞在
10/10 (非常に良い)
Linda
2025 年 1 月 28 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
Great apartment, we were given an extra bedroom which we used as a wardrobe. Well equipped, modern and well decorated. Full cooker, fridge freezer, microwave. We were provided with tablets for laundry and dishwasher. Washing up.liquids, towels and toilet roll. Great shower. Loved the location. We enjoy cities and walking. Trains a very short walks (several L stations). Target was a 15 minute walk, great independent coffee shop 2 mins from entrance. We will use Sonder again.
Linda
2024 年 12 月に 8 泊滞在
10/10 (非常に良い)
Camilla
2025 年 1 月 11 日
良かった点 : 清潔度、客室の快適度、コミュニケーション
Lå perfekt
Meget glad for opholdet. Stedet lå perfekt og det var nemt at tjekke ind. Men desværre var vinduerne meget utætte i lejligheden og det trak ind. Vi havde -10 grader udenfor. Så det var bestemt ikke optimalt.
Camilla
2025 年 1 月に 2 泊滞在
8/10 (良い)
Betsy N
2024 年 12 月 14 日
良かった点 : 清潔度、施設のコンディションと設備、コミュニケーション
Loved the location.
Betsy N
2024 年 12 月に 2 泊滞在
10/10 (非常に良い)
JoAnne
2024 年 12 月 3 日
良かった点 : 清潔度、客室の快適度、コミュニケーション
JoAnne
2024 年 11 月に 6 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2024 年 11 月 30 日
良かった点 : 清潔度、客室の快適度、コミュニケーション
Great stay. Bedroom temperature didn’t seem to work great but otherwise very nice stay.
宿泊されたお客様
2024 年 11 月に 2 泊滞在
10/10 (非常に良い)
Manuel
2024 年 11 月 23 日
良かった点 : 清潔度、客室の快適度、コミュニケーション
Manuel
2024 年 11 月に 4 泊滞在
4/10 (不満)
Brian
2024 年 11 月 19 日
良かった点 : 清潔度
気になった点 : 設備とサービス
Arrived to find the unit chilled to 65 degrees and reeking of the world’s worst air freshner (like urinal pucks) that took 3 days to dissipate (it made me wheeze). Warmed the unit by turning on the oven. Bathroom sink clogged with hair. Last day no hot water. Noisy next to the subway. No blackout curtains. Bland and boxy. Made me regret not checking in to a hotel.
Brian
2024 年 11 月に 5 泊滞在
10/10 (非常に良い)
Louise
2024 年 10 月 30 日
良かった点 : 清潔度、客室の快適度、コミュニケーション
Great Location and Amenities
Perfect for a girls' weekend get-away. Close to CTA station and walkable to many attractions and restaurants. Comfortable and well-stocked with basic necessaries (dishes, cutlery, glassware). Added plus was the roof top terrace we enjoyed on the unseasonably balmy October evening! Our only complaint was not being able to stay longer. We hope to be back.
Louise
2024 年 10 月に 2 泊滞在
8/10 (良い)
Earl
2024 年 10 月 23 日
良かった点 : 清潔度
Our stay was pleasant and the 3 rooms and 3 bathrooms were perfect for five people.
Earl
2024 年 9 月に 4 泊滞在
4/10 (不満)
Eliseo
2024 年 10 月 22 日
I didn’t get to stay here but it seemed like a nice place
Eliseo
2024 年 10 月に 1 泊滞在
2/10 (非常に不満)
Maria
2024 年 10 月 20 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
I was unable to accsess the unit because the code did not worked. I was at night with 2 kids out of the building typing the code that never worked. Nobody answer the phone. It was a nightmare. Never again.
Maria
2024 年 10 月に 2 泊滞在
10/10 (非常に良い)
Jamila
2024 年 10 月 18 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
It was myself and 3,other ladies that flew into Chicago for the AKIRA fashion show! The venue was only a 10 min walk from Sonder. We all had worked all day and took the last flight out. When we arrived we were ready to eat and crash! We loved the self check-in option. They sent ez to follow instructions, Everything was keyless which provided quick ins and outs and you don’t have to think about keeping up with keys or cards every time you walk out the door. Upon entry you are greeted with the loveliest smell that filled the lobby! The apartment was cute and clean and the beds were comfy cozy! There was a full kitchen and a washer and dryer which we used because there is nothing better than taking clean clothes back home! My room had the bed that obstructed the door but it wasn’t a problem for me! Dont forget to check out the roof top it’s really a good look. The area was perfect! We walked everywhere and the best part is Garrett’s is just steps away as well as a 7/11 which we needed for quick small things. This area is filled with so much shopping! We spent a lot of time At Macys! I read the reviews before booking and a lot of ppl mentioned the area was sketchy. I’m going to say I disagree! Let me also say I’m from Detroit so I’m not scared of much. So the corner boys which were there day and night gave us no problems! I never once felt unsafe! 10 out of 10 me and my crew would recommend from ease of use to location, location, location!
Jamila
2024 年 10 月に 2 泊滞在
10/10 (非常に良い)
AnnMarie
2024 年 10 月 9 日
AnnMarie
2024 年 9 月に 2 泊滞在
10/10 (非常に良い)
Terrence
2024 年 9 月 29 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
Had AC issue but their communication and handling was outstanding.
Terrence
2024 年 9 月に 3 泊滞在
6/10 (普通)
JESUS ALBERTO CASTRO
2024 年 8 月 15 日
良かった点 : 清潔度、設備とサービス
気になった点 : 施設のコンディションと設備
Le falta bastante mantenimiento al departamento, las puerta no cierran bien, el AC no funciona!
JESUS ALBERTO CASTRO
2024 年 8 月に 5 泊滞在
8/10 (良い)
Michel
2024 年 8 月 3 日
良かった点 : 客室の快適度、コミュニケーション
Michel
2024 年 7 月に 6 泊滞在
4/10 (不満)
Erin
2024 年 7 月 21 日
良かった点 : コミュニケーション
気になった点 : 客室の快適度
Just ok
It was ok but not in a great area. Too much money for what it was for sure
Erin
2024 年 7 月に 1 泊滞在
8/10 (良い)
sherhan
2024 年 7 月 8 日
良かった点 : 清潔度、客室の快適度、コミュニケーション
sherhan
2024 年 7 月に 3 泊滞在
10/10 (非常に良い)
Nicholas
2024 年 7 月 7 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
We loved being in the loop, and next to the L. Although we had a car, we never used it. We either walked or used CTA.
The 4 beds and 3 baths were great for our family of 6, plus the kitchen and washer/dryer in unit were great. We had one small issue, and Sonder handled it quickly.
Nicholas
2024 年 6 月に 6 泊滞在
10/10 (非常に良い)
Paul
2024 年 6 月 22 日
良かった点 : 清潔度、施設のコンディションと設備、コミュニケーション
Paul
2024 年 6 月に 1 泊滞在
2/10 (非常に不満)
Russell
2024 年 6 月 19 日
良かった点 : 清潔度、客室の快適度
気になった点 : コミュニケーション
Bruised in the shower
I booked a 3 bedroom apt at the Plymouth Sonder location in Chicago for out of state family traveling to chicago for a family reunion. The accommodations themselves were well appointed and comfortable and centrally located to all downtown Chicago attractions dnd transportation.
My grievance is with management. My 69 yo cousin slipped and fell in the slick surfaced shower badly bruising her body badly enough to require immediate medical attention. Notification was made to the Sonder help number provided on the reservation and while sympathetic, they did nothing when asked if they could provide a non slip matt for the showers (other guests were experiencing near slips). The help line response simply dismissed it by saying "we don't have those on premises".
Should an emergency situation arise, just know you are alone to deal with it.