Overall the experience was fine. You must request a fridge ahead of time. Although the reception individuals were very helpful in getting me one. The area has a lot of homeless and the the front of hotel is very dark. Parking is a chore unless you park in a facility. Charles Street garage seems to be the cheapest. 20 min walk from harbor.
Leroy
2021 年 7 月に 3 泊滞在
10/10 (非常に良い)
Jenna
2021 年 7 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
This was my second trip to Baltimore and had a great stay.
Jenna
2021 年 6 月に 4 泊滞在
4/10 (不満)
Jennifer
2021 年 7 月 4 日
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Well the front desk is rude. They will not check you in a minute early. There's a $150.00 hold on your card. Out front is a fountain that the homeless use to clean up in. Also no free breakfast. Staff didn't know WiFi password. So if you really don't care about the room this is the place for you. If you are looking for comfortability this is not the place. The decent part is that you can walk to the harbor.
Jennifer
2021 年 7 月に 2 泊滞在
10/10 (非常に良い)
meagan
2021 年 7 月 4 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
meagan
2021 年 7 月に 1 泊滞在
2/10 (非常に不満)
Andre
2021 年 7 月 2 日
Refund
The hotel was closed down, i want my refund
Andre
2021 年 6 月に 1 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2021 年 7 月 1 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
When we got there it was locked and told us to go to Baltimore Plaza hotel. We requested a new room due to mutiple issues including dirty linens, broken mirror, mold around tub, marijuana in the sheets just to name a few. The new room wasn't much better. Also very disappointed that we did not get advance notice to the $150 deposit. Will never stay there again!
宿泊されたお客様
2021 年 6 月に 1 泊滞在
10/10 (非常に良い)
Jenna
2021 年 6 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Jenna
2021 年 6 月に 2 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2021 年 6 月 30 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
It had nice floors
宿泊されたお客様
2021 年 6 月に 1 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2021 年 6 月 29 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The actual Envy hotel was closed and guests had to stay at an adjacent building where the staff was rude and there was a $150 holding fee that wasn't mentioned. I do not recommend anyway stay here.
宿泊されたお客様
2021 年 6 月に 1 泊滞在
6/10 (普通)
Heather
2021 年 6 月 28 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
Heather
2021 年 6 月に 1 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2021 年 6 月 27 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I would never recommend or stay here again, as a veteran in the hotel business this is the worst.
-There is a $100 deposit that is no where mentioned or listed prior to arriving and if you didn’t know it’s oh well and if you don’t have it you won’t be checked it at all even if you traveled 3hrs from home.
-it’s been two days and I still haven’t received my $100 deposit back
-rooms smell weird like they haven’t been properly cleaned and sanitized
-my neighbors smoked and we don’t but had to smell their smoke all night
-rooms use A/C from the 90s that are loud and takes a while to cool but they get the job done especially after a hot humid and muggy wait in the lobby
-My goal now is to have my company purchase this hotel close is it down re model and restaff as soon as possible
-we staff mostly migrants from Russia Asia Europeans and Latins who are only here for 6 months but treat the job and guests as if this is their lifetime permanent career
宿泊されたお客様
2021 年 6 月に 1 泊滞在
10/10 (非常に良い)
Alexander
2021 年 6 月 26 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Alexander
2021 年 6 月に 1 泊滞在
10/10 (非常に良い)
Jennifer
2021 年 6 月 25 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Straight to the point
The hotel was just fine. A little small but how much room do u really need. Pricing was wonderful also. Ended up staying an extra day
Jennifer
2021 年 6 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2021 年 6 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
宿泊されたお客様
2021 年 6 月に 1 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2021 年 6 月 23 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nothing to Envy herte
They had one person doing cleaning of rooms, the AC didn't work and they had no WiFi except in the lobby so I ended up staying elsewhere and eating the cost of the room.
Never ever again would I consider staying there
宿泊されたお客様
2021 年 6 月に 1 泊滞在
4/10 (不満)
宿泊されたお客様
2021 年 6 月 22 日
気になった点 : 清潔度、スタッフとサービス
Do not go here!
This place was terrible! First off it was NOT what we signed up for on the site! We registered for Hotel Envy, when we arrived there was a sign on the door to go around to the Baltimore Plaza Hotel! Hotel Envy Does Not Exist anymore! It was not very clean we had hairs in our towels and had to get new ones. They had no wifi as advertised. We stayed on the 4th floor we asked the front desk for the wifi he told us that it may not work on our floor, but what he gave us we couldn't even find listed as available! There was no fridge to keep anything cold so our food went to waste, they had no ice buckets when we asked so we had to use a plastic bag to keep drinks cold! This place was the pits we could not wait to get out of there. Also there were a bunch of men hanging out in front off to the side.
宿泊されたお客様
2021 年 6 月に 1 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2021 年 6 月 22 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
宿泊されたお客様
2021 年 6 月に 3 泊滞在
2/10 (非常に不満)
Andrea
2021 年 6 月 21 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Dirty ass hotel
The bed spread was dirty we had to go buy our own sheets and comforter. There were holes in the walls throughout the whole hotel building. They refuse to come reclean the room
Andrea
2021 年 6 月に 1 泊滞在
8/10 (良い)
Destiny
2021 年 6 月 21 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 客室の快適度
Destiny
2021 年 6 月に 2 泊滞在
4/10 (不満)
Ebony
2021 年 6 月 14 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
My reservation & paid confirmation was for En
Ebony
2021 年 6 月に 2 泊滞在
8/10 (良い)
Scherrie
2021 年 6 月 13 日
良かった点 : スタッフとサービス
Scherrie
2021 年 6 月に 1 泊滞在
4/10 (不満)
Andrew
2021 年 6 月 12 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Andrew
2021 年 6 月に 3 泊滞在
4/10 (不満)
Timothy
2021 年 6 月 6 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
The pictures of the room are misleading
The service at the front desk was good but I went up to my room and only was up there for about 15 mins before we decided, this is going to be a day trip and not an overnight trip due to the quality of the room. The sheet had stains on it and the walls were scuffed up and had small holes. As well as the quality of the room, the smell was unbearable to be be able to sleep there for a night.