Washing machine is dirty, bedroom slippers are quite small for my hubby & air purifier is mouldy and dusty, TV has 3-4 channels only. Sofa is too close to the TV. Air con is located quite far from the beds.
Alice
2024 年 12 月に 2 泊滞在
8/10 (良い)
XI
2025 年 4 月 29 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
There is no parking slit, a littlebit inconvenient
XI
2025 年 4 月に 3 泊滞在
8/10 (良い)
Yau Chuen
2023 年 11 月 6 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
The room is excellent, everything is amazing, only we can’t find our confirm e-mail to go in the hotel, only this point is some trouble
Yau Chuen
2023 年 11 月に 2 泊滞在
4/10 (不満)
宿泊されたお客様
2024 年 5 月 22 日
良かった点 : 清潔度、客室の快適度
気になった点 : コミュニケーション
Not smooth check in
The hotel didn’t send me any check in email. I contacted hotel.com and they asked me to call the hotel first. Sadly I couldn’t make calls in Japan. Then Hotel.com asked me to check check in msg at Expedia app. I would never expected I booked a hotel via hotel.com but check in email at Expedia! !! I insisted hotel.com to help me get the check in details. In the end they did and I was able to check in
宿泊されたお客様
2024 年 5 月に 2 泊滞在
8/10 (良い)
宿泊されたお客様
2023 年 8 月 21 日
良かった点 : 客室の快適度
気になった点 : コミュニケーション
Awful check in experience, cannot recommend
Check in was incredibly awful, 40 mins in 35 degree heat outside because the property owner did not send a valid door code. Ended up calling hotels.com who managed to sort but at a cost in phones, patience and valuable holiday time as well as cooking in the heat. Dreadful check in.... cannot recommend for this reason by itself. Found last occupants' food in the microwave.... otherwise property was ok. Beware, check in appears to be issue looking at previous reviews - avoid...