My family loved the clean and spacious rooms. The staff were so kind and made us feel right at home. The breakfast was amazing!
Nikki
2024 年 3 月に 1 泊滞在
4/10 (不満)
Marcus
2023 年 8 月 1 日
気になった点 : コミュニケーション
Didnt get to stay as it was over booked.I rode by there it looked pretty nice beside being o the cobblestone road.
Marcus
2023 年 7 月に 4 泊滞在
2/10 (非常に不満)
Liriaxis
2024 年 3 月 7 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
Owner overbooked and left my family stranded! DO NOT BOOK HERE!
Liriaxis
2024 年 3 月に 1 泊滞在
8/10 (良い)
Jose
2024 年 4 月 15 日
良かった点 : 客室の快適度、コミュニケーション
Property was really close to the interstate, there’s also a really good Cuban cafe down the street. Home wasn’t dirty but could have used better cleaning. Shower looked dirty on the corners and also found someone’s wallet on the side of the bed, not sure how they missed that if they cleaned the room?
Jose
2024 年 4 月に 2 泊滞在
2/10 (非常に不満)
Jessica
2024 年 3 月 31 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
Don’t know how I can review somewhere I didn’t even get a chance to stay since this was cancelled on me without any explanation why.
Jessica
2024 年 3 月に 1 泊滞在
2/10 (非常に不満)
Roberta
2024 年 9 月 17 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
Did not get code, waited 3 hours and finally had no other option but to get a hotel. They said they will not refund which is common practice woth these people.. Pictures of property do not come close to what it is. I would suggest you read the reviews and pass this place up.
Roberta
2024 年 9 月に 3 泊滞在
4/10 (不満)
宿泊されたお客様
2025 年 1 月 19 日
気になった点 : コミュニケーション
Staying here was not the best place. The communication of the staff was truly horrendous. If we had any small questions they wouldn’t answer or any big issues they didn’t answer. They also did not answer the phone. It was mostly through text message— and even then they would text us a response for 2-3 minutes then go silent for hours even days. Make sure to document every thing about the property. Staff was rude with simple questions. Property was cleaned all the way through even though they asked for a cleaning fee. There were a few wet towels that they expected us to use — gross. We found insects. The only highlight for me was having warm water in the bathrooms, a working toilet, a working microwave, and a washing machine that ran.
宿泊されたお客様
2025 年 1 月に 2 泊滞在
4/10 (不満)
JORGE
2024 年 3 月 11 日
気になった点 : 清潔度、施設のコンディションと設備
We went to this property 4 months ago and it’s incredible how people destroy everything. The property smell of cigars it’s disgusting my son get sick for that reason because he is allergic we never get back to that property again .
JORGE
2024 年 3 月に 2 泊滞在
2/10 (非常に不満)
Harry
2024 年 5 月 30 日
良かった点 : 客室の快適度
気になった点 : 清潔度、コミュニケーション
NEFARIOUS CLEANERS
NOT SO WELL AT ALL. THE PLACE WAS NASTY AND DUSTY. WE POINTED THINGS OUT TO THE CLEANING CREW. THEY SAID THAT THEY WERE GOING TO GET CLEANING SUPPLIES. HOWEVER THEY TOOK THE CLEANING FEE AND NEVER RETURNED. WE HAD TO BUY CLEANING SUPPLIES AND CLEAN BECAUSE WE HAD SMALL TODDLERS.
Harry
2024 年 5 月に 3 泊滞在
2/10 (非常に不満)
Sarita
2024 年 6 月 7 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
No towels in property mattes was sinking rails was under matters I text the owner see never text back no remotes for the TVs floors was nasty
Sarita
2024 年 5 月に 1 泊滞在
8/10 (良い)
Shaunice
2023 年 7 月 24 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : コミュニケーション
Although we had terrible miscommunication at the beginning, the owner of the property made the difference. He was the ONLY person who was understanding, communicating, and reasonable. I really appreciated his time and effort. I pray he is always blessed for his kindness.
Shaunice
2023 年 7 月に 4 泊滞在
8/10 (良い)
TATIANA
2024 年 12 月 27 日
良かった点 : 清潔度、客室の快適度
Cheirosa e confortável!
The house maybe is not located in the best neighborhood. During our stay, a man knocked on the door several times, and children were running around the house making noise. Initially, we had some communication issues regarding the check-in. When we arrived, there was no clear information about access or how the remaining payment should be made.
The exterior of the house is not very appealing, but the interior was a pleasant surprise. It was clean, organized, and well-equipped. We stayed in several houses during this trip, but this one stood out for its attention to detail and care for the guests. The host provided an abundance of high-quality personal hygiene items, cleaning supplies, and even kitchen staples like oil, salt, and pepper. The house is also very fragrant, which added to our positive impression.
A special thanks to the cleaning lady, who was very helpful and polite.
As a guest, I would suggest a few improvements to make the house even more comfortable: adding blackout curtains in the bedrooms, providing larger white towels, and, in the future, including a table with at least six chairs.
TATIANA
2024 年 12 月に 2 泊滞在
2/10 (非常に不満)
Anthony
2024 年 4 月 29 日
気になった点 : 清潔度、設備とサービス
This property doesn’t have a front desk so trying to get anything done is not gonna happen…checked in the room after sending a cashapp to the cleaning people who didn’t clean properly we walked the house and it was only 1 TV in the whole 4 bedroom house and they stated that the last guest broke the TV but it would be replaced the next day and we checked out today still without a TV in the master bedroom, the tub was backed up and they didn’t come to fix that until Sunday when we checked in Thursday. My next trip to Tampa I will enjoy but I won’t be staying here it’s not worth it
Anthony
2024 年 4 月に 4 泊滞在
6/10 (普通)
Helga
2024 年 9 月 3 日
気になった点 : 清潔度、設備とサービス、コミュニケーション
Place was nice and new, but it is very dirty, cigarette smell, pubic hair in my bed, dirty shower and kitchen with dirty old plates, garage door is broken, someone try to get in without ring or nock the door. I try to communicate with management lady bit she just ignores me. Hair dryer doesn’t work, I have to go to the laundry around the corner. I don’t think that i should pay for the cleaning fee.
Helga
2024 年 9 月に 1 泊滞在
6/10 (普通)
David
2023 年 7 月 9 日
良かった点 : 清潔度
気になった点 : 設備とサービス
The inside of the property was nice. One of the bathroom doors door knob needs some work as it doesn't always turn to latch. There is no toilet paper and extremely limited cooking tools. We came back from the concert and the code we were given did not work. We should have checked it earlier and people did come after about 20 minutes to help us get inside. There were still dirty dishes in the dishwasher and towels in the dryer when we arrived which I also feel should be taken care of before guest arrive.
David
2023 年 7 月に 1 泊滞在
2/10 (非常に不満)
Michele
2025 年 1 月 5 日
気になった点 : 設備とサービス、コミュニケーション
Warning: This property is not what is advertised. The room count and bath count are accurate however the furnishings are NOT what is pictured. There are no dressers, the bedding was little to none. The walls and furniture were stained and had holes. There were a few towels, not enough for a family. There were no TV’s in the bedrooms or dressers. One room had a desk lamp on the floor for lighting. The house smelled of smoke and marijuana and ultimately made our family have headaches and were nauseous within the first 30 minutes. There were ashes in the window sills. The dryer had some kind of substance all over the inside and on the door. We were asked to give the cleaning fee before given the code by cash, ApplePay, CashApp or Zelle before given the code for entry and when I paid the fee we were given an address a few Villas down from the one listed. We were contacted from another number for the fee but told to send the payment to the one listed which seemed odd. I tried to communicate immediately through all channels two phone numbers and messaging through Expedia with no response. We checked out immediately and were never contacted until we got the check out email telling us how to do so. We ended up having to book two hotel rooms to accommodate our kids safety and use spending money from our vacation to do so taking away from their experiences but worth every cent to get them out of this property. Do not book this, it’s clearly a scam!!!
Michele
2024 年 12 月に 4 泊滞在
2/10 (非常に不満)
ashlee
2023 年 11 月 12 日
気になった点 : 清潔度、客室の快適度、コミュニケーション
Do not stay here- FILTY MATTRESSES
Booked our stay through the website and got a message from the property that I had to cash app the cleaning crew before they’d give me the key code. Sent the cash app even though it seemed sketchy and tried to get in touch with the owner for an hour at a number that rings and then hangs up. When we finally got in touch with someone and got into the property we went to lay down after a long day of driving to find hair in the beds and heavily stained mattresses with no covers. The bathroom sinks were dirty with no soap to wash your hands. The towels are used and old and mismatched. There was almost no toilet paper. Bugs in the fridge. The entire home smelled like cigarettes and marijuana. Needless to say we did not stay here as it was unsanitary. The owner and hotels.com refuse to refund me any money and instead offered me $25 off my next booking as if I’d ever use them again.
ashlee
2023 年 11 月に 2 泊滞在
2/10 (非常に不満)
Evelyn
2024 年 3 月 16 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
The only reason why I give a 1 star to this property is because the system doesn’t allow me to give them a zero!!driving to the property was very scary the area looked very sketchy, made it to the property but it wasn’t clean yet later we came back the inside was ok old towels barely no cups or plates we were only there for 1 night until our cruise the very next day We decided to watch a movie it was at about 8:45pm when someone used the code and came in the property We all started screaming I thought it was one of the girls but it was 2 unknown males they left we call the police and the property' manager with no luck I send texts asking for a call back that it was an emergency, Police came we reported the incident they even ask us to get another hotel! We booked through Expedia and after an hour one of my friends talking to a representative they said there were nothing they could do only try to get us our money back! So I got on the phone and demanded to speak to a supervisor 40 minutes later a supervisor from Expedia did call me back and we did moved to another hotel It wasn’t until after midnight that we were on another hotel although it took way to long for Expedia to realize the emergency in the situation they did moved us and we were able to get some sleep we checked out of the second hotel it was BEAUTIFUL However I still no response from the property manager at Chestnut villas If you love your family Don’t stay at this property.
Evelyn
2024 年 3 月に 1 泊滞在
2/10 (非常に不満)
Shannon
2023 年 8 月 17 日
気になった点 : 清潔度、客室の快適度、コミュニケーション
Piss Poor Communication leads to Failed stay
I booked this home on the 15th. I called multiple times to ensure that I provided all needed information and payment. After confirmation of the door code etc, I arrived at the home I was supposed to have and found cleaning staff all over. I asked how long it would take and they informed me 3-4 HOURS! We could not wait that long! the Cleaning staff told me there was another home available but that home was WAY out of the way from our desired location. I called and spoke with the woman that manages reservations and she (with a bad attitude) told me I could move there or take a smaller apartment. In frustration I said "sounds like I don't have a choice here" and she tells me "you can take it or cancel and get a refund". it's the day of and CLEARLY cancelling isn't an option... The disappointment was high and the customer service was very low.
I trekked to this apartment with little to no information about it. Again there is a lady inside trying to do a rush cleaning. I immediately noticed the place reeked of marijuana. The cleaning lady sprayed air freshener, did a quick mop job and left letting me know all the towels and pillow cases were still in the dryer.
Through out the night we couldn’t find a working remote for any of the tvs. The bedspread looked old and bleached out, there was hangers and trash in the dressers, dirt under the bed, no lining in the trash, little to no paper towels and overall just low quality.
Angry and disappointed was an understatement!
Shannon
2023 年 8 月に 1 泊滞在
2/10 (非常に不満)
Lori
2025 年 4 月 12 日
良かった点 : 清潔度、客室の快適度
気になった点 : コミュニケーション
Lori
2025 年 1 月に 3 泊滞在
2/10 (非常に不満)
Casey
2025 年 3 月 2 日
気になった点 : コミュニケーション
We had very poor communication leading up to our stay, and then two hours before check-in, they called to cancel due to overbooking. We are still waiting on a refund.
Casey
2025 年 3 月に 1 泊滞在
2/10 (非常に不満)
Noah
2025 年 1 月 27 日
Noah
2025 年 1 月に 2 泊滞在
2/10 (非常に不満)
Jeff
2025 年 1 月 16 日
気になった点 : 清潔度、客室の快適度、コミュニケーション
READ ALL REVIEWS !!!
This is the dirtiest place I have ever stayed in. Smelled like weed. Rips on coach. Stains all over walls. They don’t even provide soap communication was awful. Had to jump through hoops to pay the cleaning fee. Took 40 minutes to get the code. All done through text email and online payments. Went for the Tampa Bucs playoff game. The building itself is not bad. So much potential. I was so excited for this trip and booked without reading reviews. My fault as I usually do. READ THE REVIEWS PLEASE !!!
Jeff
2025 年 1 月に 1 泊滞在
10/10 (非常に良い)
Chad
2025 年 1 月 5 日
良かった点 : 清潔度、客室の快適度、コミュニケーション
Hidden gem
What a pleasant surprise! Super spacious and well renovated and super clean!!