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Aparthotel

Bakal Residence By Lockey

Luxury aparthotel with 2 outdoor pools and poolside bars

Choose dates to view prices

Photo gallery for Bakal Residence By Lockey

Living area
Terrace/patio
Courtyard
View from room
Dining room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Kitchen
  • Spa
  • Breakfast available
  • Housekeeping
The current price is £54
includes taxes & fees
1 Jul - 2 Jul

Explore the area

Map
Calle Sol Ote. Colonia Huracanes, Tulum, QROO, 77760
  • Tulum National Park
    ‪17 min walk‬
  • Tulum Mayan Ruins
    ‪6 min drive‬
  • Playa Paraiso
    ‪8 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪50 min drive‬

Choose your unit

View all photos for Deluxe Penthouse

Room

Deluxe Penthouse

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Studio Suite

Room

Deluxe Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment

Room

Deluxe Apartment

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About the area

Tulum

Located in Tulum City Center, a neighbourhood in Tulum, Bakal Residence By Lockey is in a shopping district. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Gran Cenote. Tulum Mayan Ruins and Tulum Beach are two other places to visit that come recommended.
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What's nearby

  • Tulum National Park - 17 min walk - 1.5 km
  • Gran Cenote - 4 min drive - 4.6 km
  • Tulum Mayan Ruins - 6 min drive - 3.9 km
  • Tulum Beach - 6 min drive - 6.7 km
  • Playa Paraiso - 8 min drive - 6.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 44 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Tacos y tortas el tio - ‬5 min walk
  • ‪La Coqueta - ‬5 min walk
  • ‪Boston’s Tulum - ‬3 min walk
  • ‪Azul Cafe - ‬1 min walk

About this property

Bakal Residence By Lockey

Luxury aparthotel with 2 outdoor pools and poolside bars
2 outdoor pools, 9 poolside bars and a 24-hour fitness centre are available at this smoke-free aparthotel. Self parking is free. Other amenities include a rooftop terrace, spa services and a business centre. Each apartment features a kitchen with a fridge and a microwave, plus free WiFi and a Smart TV with digital channels. Additional amenities include a rainfall shower, a ceiling fan and a hairdryer.
Bakal Residence By Lockey offers 119 air-conditioned accommodations with a safe and a hairdryer. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, microwaves and kitchenware and utensils. Bathrooms include a rainfall showerhead.

Guests can surf the web using complimentary wireless Internet access. 43-inch Smart televisions come with digital channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
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Amenities

Pool
Kitchen
Parking included
Free WiFi
Air conditioning
Spa

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal, train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 8:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are available for MXN 750 per stay

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: MXN 428 per accommodation, per stay.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately MXN 250 for adults and from MXN 200 for children
  • Crib (infant bed) fee: MXN 750 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 11:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
A car is recommended for transport to and from this property

Frequently asked questions

Does Bakal Residence By Lockey have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 7:00 AM to 11:30 PM.

How much does it cost to stay at Bakal Residence By Lockey?

As of 23 Jun 2025, prices found for a 1-night stay for 2 adults at Bakal Residence By Lockey on 30 Jun 2025 start from £81.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Bakal Residence By Lockey pet-friendly?

No, pets are not allowed at this property.

How much is parking at Bakal Residence By Lockey?

Self-parking is free at this property.

What time is check-in at Bakal Residence By Lockey?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Bakal Residence By Lockey?

Checkout is at 11:00 AM.

Where is Bakal Residence By Lockey located?

Located in Tulum City Center, this luxury aparthotel is 0.8 mi (1.3 km) from Tulum National Park, and within 3 mi (5 km) of Tulum Mayan Ruins and Gran Cenote. Tulum Beach and Playa Paraiso are also within 6 mi (10 km).

Bakal Residence By Lockey Reviews

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 17 out of 24 reviews
Rating 8 - Good. 5 out of 24 reviews
Rating 6 - Okay. 0 out of 24 reviews
Rating 4 - Poor. 1 out of 24 reviews
Rating 2 - Terrible. 1 out of 24 reviews

9.4/10

Cleanliness

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

9.2/10

Communication

Reviews

10/10 Excellent

Efrain

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staff, safe location, great location!
Stayed 4 nights in Sep 2024

10/10 Excellent

ROCIO

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place, convenient location, nice staff, Emmanuel was always attentive and helpful, the night security staff as well especially Agustin and Jorge. Inside parking, nice room amenities and distribution.
Stayed 7 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Street view room was noisy, vehicle's and barking dogs every night. Good location, within walking distance to shops, stores, restaurants, and food carts.
Stayed 7 nights in Dec 2024

10/10 Excellent

Jahaziel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved this place. Staff was amazing
Stayed 7 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities, communication
Beautiful condos close to restaurants, shops and supermarket. Walkable to everywhere. Concierge and front desk attentive and extremely helpful.

8/10 Good

Rohan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Was walking distance from great restaurants, bars and nightlife
Stayed 4 nights in May 2024

2/10 Terrible

Kabir

Disliked: Cleanliness
There is nothing good about that place.
Stayed 9 nights in Dec 2024

8/10 Good

Shadara

Liked: Cleanliness, amenities, property conditions & facilities, communication
My stay at the Bakal was wonderful. The room I stayed in was kind of small, but it had everything that I needed. The property is really nice and it’s in the middle of the local community. I felt safe. It’s not far from the beaches. I will stay there again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, property conditions & facilities, communication
Hola
Stayed 1 night in Oct 2024

10/10 Excellent

sam

Liked: Cleanliness, room comfort, communication

Perfect for family

- We traveled with 2 small children, and the place was perfect; it was family-friendly and quiet. - Both the, furniture, and equipment were brand new, clean, and of high quality. - Pleasant check-in. - The location was central, close to shopping centers and restaurants. - There is private parking, and it is a short distance to the Hotel Zone. - Room service was very good. Nice staff. - There were a lot of mosquitoes in the outdoor area when it rained, which was expected everywhere in Tulum.
Stayed 4 nights in Jun 2024

10/10 Excellent

Kirstin

Liked: Cleanliness
Disliked: Amenities
We had a great time here, unfortunately we were meant to stay in the penthouse, but when we arrived it had a leak in the ceiling from the plunge pool that cold not be fixed. Rooms are still being finished in the building. The elevator was also out for 3 days and not fixed by the time we left. There is no swim up bar. The rooftop pool was great and the gym. It is pretty self service and you need to ask for things like towels and tpaper. The studio apartment is pretty small so if you have alot of luggage it might get a bit awkward moving around. The best part of the stay was Emmanuel the bakal concierge he was great and available 24hrs it seemed. He had great tips on things to so and able to make bookings and great recommendations. Always willing to help and nothing was a problem. Make sure you get electric bikes to get to the beach and ruins. A must is illos restaurant had so much fun there. Thank you Emmanuel for all that you did to make this a memorable experience for us. We had a great time!!!🙂
Stayed 11 nights in Dec 2024

10/10 Excellent

Humberto

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice place to stay. Basics as internet and A.C. working great. Hotel is so clean and the location unbeatable Looking fw to return
Stayed 4 nights in Dec 2024

4/10 Poor

Rodrigo

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
Bien
Stayed 1 night in Nov 2024

10/10 Excellent

Brianda

Liked: Cleanliness, property conditions & facilities, communication
Stayed 3 nights in Nov 2024

10/10 Excellent

Mariela

Liked: Cleanliness, amenities, room comfort, communication
El edificio es nuevo, aún hay algunos acabados en proceso pero la habitación cuenta con todo lo esperado, una cocina muy completa, refrigerador y electrodomésticos necesarios. Aire acondicionado y ventilador. El baño también está muy bien.
Stayed 2 nights in Sep 2024

8/10 Good

Patricio

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Dejan muy poco shampoo y acondicionador. Reservé una habitación para 4 personas y solo hay una cama y 1 sofa muy pequeño, a penas para un niño.
Stayed 2 nights in Aug 2024

10/10 Excellent

Asdisde

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente hotel, instalaciones nuevas y de lujo, personal amable y muy atento a nuestras necesidades incluso previo a nuestra llegada. Ubicado en una avenida que te lleva a todo, cerca hay un Chedraui. Si vuelvo Tulum regresaría a este hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities, communication
Instalaciones y equipamiento del cuarto excelente, privacidad y comodidad.
Stayed 3 nights in Jul 2024

10/10 Excellent

Oluyemisi

Stayed 3 nights in Jun 2024