Aparthotel

City Stay Prime Hotel Apartment

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Photo gallery for City Stay Prime Hotel Apartment

A multi-story hotel with illuminated windows and balconies, a ground-level entrance, and a modern architectural design.
A modern living room with a sofa, dining table, and chairs. There is a TV on a stand, a window with curtains, and a ceiling light.
A hotel room with two beds, a desk, and a chair.
A modern living room with a dining area, a sofa set, and a TV.
A modern gym with various exercise machines, a red wall, and a large window providing natural light.

Reviews

8.0 out of 10
Very good

Highlights

  • Outdoor pool

    The outdoor pool is a refreshing retreat under the open sky - a rare gem in this area.

  • Discover nearby landmarks

    Close to Mall of the Emirates

Popular amenities

  • Balcony
  • On-site health club
  • Swimming pool
  • Housekeeping
  • Free cribs/infant beds
  • Extra beds
The current price is $75
for 1 night
All fees included
Oct 11 - Oct 12

Explore the area

View in a map
Behind Mall Of The Emirates Al Barsha 1, Dubai, Dubai, Al Barsha
  • Place, Mall of the Emirates
    ‪4 min walk‬
  • Place, Ski Dubai
    ‪7 min walk‬
  • Place, Fatima Abdullah Mohammed Rasheed Mosque
    ‪15 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪25 min drive‬

Choose your unit

View all photos for Deluxe Apartment

A hotel room with a large bed, a desk, a TV, and a balcony with a view.

Deluxe Apartment

  • 1561 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 4 Twin Beds

View all photos for Apartment, 1 Bedroom

A neatly arranged hotel room with a large bed, bedside tables, a nightstand, a green throw blanket, and two doors.

Apartment, 1 Bedroom

  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Apartment, 2 Bedrooms

  • 1442 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About this property

City Stay Prime Hotel Apartment

Along with an outdoor pool, this aparthotel has a health club and a sauna. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Each apartment provides a flat-screen TV with satellite channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Conveniences include a washing machine and a dining area, and guests will appreciate thoughtful touches like bathrobes and slippers.
City Stay Prime Hotel Apartment offers 44 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. 40-inch flat-screen televisions come with satellite channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool, a health club, and a sauna.
Our prices include all fees. No hidden fees.

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for AED 150

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: AED 150 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property Registration Number 737345
Property # 11434593
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests at this property should be prepared to meet their visitors in the lobby or restaurant; visitors are not permitted in guestrooms.

Frequently asked questions

Does City Stay Prime Hotel Apartment have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–7:00 PM.

How much does it cost to stay at City Stay Prime Hotel Apartment?

As of Sep 18, 2026, prices found for a 1-night stay for 2 adults at City Stay Prime Hotel Apartment on Oct 11, 2026 start from $75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is City Stay Prime Hotel Apartment pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at City Stay Prime Hotel Apartment?

Check-in start time: 2 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at City Stay Prime Hotel Apartment?

Check-out is at noon. Late check-out is available for a fee.

Does City Stay Prime Hotel Apartment provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 150 per vehicle applies.

Where is City Stay Prime Hotel Apartment located?

Located in Al Barsha, this aparthotel is within 1 mi (2 km) of Fatima Abdullah Mohammed Rasheed Mosque and Mall of the Emirates. Burj Al Arab is 2.6 mi (4.2 km) away. Mall of the Emirates Station is 14 minutes by foot and InsuranceMarket Metro Station is 21 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

City Stay Prime Hotel Apartment Reviews

Reviews

8.0

Very Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labeled.
Learn moreOpens in a new window
Rating 10 - Excellent. 64 out of 167 reviews
Rating 8 - Good. 64 out of 167 reviews
Rating 6 - Okay. 18 out of 167 reviews
Rating 4 - Poor. 14 out of 167 reviews
Rating 2 - Terrible. 7 out of 167 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

10/10

Check-in

8.0/10

Communication

2.0/10

Listing accuracy

Reviews

Verified review

8/10 Good

Liked: Cleanliness, communication
Hotel staff very nice, and outside easy to find the restaurant.
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
5min walk to mall of emirates, great location. This is our second time staying here.
Stayed 10 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Pretty good place, nice staff and location. Rooms are clean,, only downside would be the tv (had only one or two English channels, rest all were arabic)
Stayed 4 nights in Jul 2022
Verified review

8/10 Good

Liked: Property conditions & facilities, communication
Good all round
Stayed 15 nights in May 2024
Verified review

6/10 Okay

Liked: Communication
Disliked: Room comfort

Staycation

Location is good, service is excellent, cleanliness is average, found cockroach in kitchen, bathroom is below standard (water spills on the bathroom floor because the glass barrier is too short), mattress and pillows are not comfortable
Stayed 3 nights in Nov 2024
Verified review

2/10 Terrible

Disliked: Property conditions & facilities
Very dirty hotel Full of cockroaches
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Liked: Property conditions & facilities, communication
Staff was very helpful but the sofas were not clean
Stayed 2 nights in Nov 2023
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Good
Stayed 7 nights in Nov 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
I did not like ‏atmosphere, I don’t recommend it for family.
Stayed 6 nights in Aug 2022
Verified review

6/10 Okay

Liked: Amenities
The area is big but not all washroom has toiletries we have to ask reception for them. Wondering why we have to pay tourism fee
Verified review

4/10 Poor

Liked: Communication
Disliked: Cleanliness, property conditions & facilities
I would rate this a 2 star hotel. Air conditioning extremely noisy, tub drain plug didn’t work, water dripping in kitchen trough lights and ceiling because if the AC mold on grout in bathroom tub tiles. Very little kitchen ware to cook, no oven, stove vent shorting out
Stayed 16 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Selection of TV Channels inadequate
Stayed 8 nights in Apr 2024
Verified review

8/10 Good

Liked: Communication
Disliked: Cleanliness

DON’T DO IT!

STOP PLEASE READ!!! The hotel staff WAS WONDERFUL but the hotel itself needs to be UPDATED and EXTERMINATED. I have never been on a hotel until now and had ROACHES!!! There are other hotels that have multiple bedrooms and baths that are way better and I wish we had did more research. Find another place until they get this one together!
Stayed 8 nights in Apr 2023
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities, communication
The establishment workers are great though the management is horrible. Heres why. This is the first time i stayed somehwere i see the furniture with stains but also wet! Because they wash it and leave under the sun for 1 day with all the fumes and pollution outside to suck in and still not dry. My kitchen chairs took 3 days to dry. The smell is the worst which is of mold and wet moisture never goes away.... I ultimately decided to change my checkout date also because i hear honking and traffic noise at night whilst booking the stay at this hotel it was listed as soundproof. They denied my early checkout under nonrefundable policy allthough the condition of the apartment was not acceptable to stay 19 nights.
Stayed 19 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Ras
Stayed 7 nights in Oct 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort, communication

Horrible

Pire hôtel que j ai jamais fait et je souhaiterai obtenir un remboursement pour la nuit du 21 au 22 car nous n avons même pas où avoir accès a l hôtel le parking était barricades la route etait pleine d eau .
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Liked: Communication
Etwas Renovierung , mehr Sauberkeit , sonst gut
Stayed 8 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities, communication
Struttura pulita, comoda per gli spostamenti, tranquilla posizione. Ottimo soggiorno
Stayed 8 nights in Mar 2024
Verified review

6/10 Okay

Liked: Cleanliness
Prima prijs voor je verblijf. Bedden slapen erg goed. Elke dag komt roomservice alles schoon maken. Kamers mogen wat sfeervoller. Mall of the Emirates en metro zijn op loopafstand.
Stayed 4 nights in Mar 2024
Verified review

6/10 Okay

Liked: Amenities, communication
Appartamento mediocre.Zona rumorosa.
Stayed 6 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
De accommodatie was heel goed, personeel was erg vriendelijk en behulpzaam. Appartement was schoon en werd dagelijks schoongemaakt
Stayed 13 nights in Nov 2022
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Das Personal war sehr freundlich und hilfsbereit. In wenige Minuten erreicht man den Mall of the Emirates, Lebensmittelgeschäfte, Restaurants etc. Die Gegend ist ein bisschen laut.
Stayed 6 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and our apartment was huge. Staff extremely helpful. Would definitely stay again.
Stayed 10 nights in Apr 2022
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Nice apartment stay in great location.

We stayed here for 15 days on our way to America. The location was ideal and suited our need. Check in was quick and staff at front desk and housekeeping were excellent. The apartment was just what we wanted. We had a grocery store around the block for stocking kitchen and restaurant delivery options were many though we didn’t use. The washing machine worked well and the balcony was ideal for drying. Liked that there was a half and full bath. What could have been better was the cooking vessels in the kitchen, but we managed. The tv was there in both hall and bedroom but with very limited channels. Used the gym daily. It was good. Didn’t use the pool. Ample parking was there. There was absolutely no sounds of the road and we recommend this place for a homely comfortable stay in Dubai with access to transport nearby like metro and buses
Stayed 15 nights in Oct 2021
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Good apartment

Good place, comfortable, friendly staff, good cleaning and big kitchen. Comfortable bed room. Nice balcony.
Stayed 7 nights in Jan 2021