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Aparthotel

Palazzo dei Ciompi Suites

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Photo gallery for Palazzo dei Ciompi Suites

Front of property
Outdoor dining
View from room
Living area
Living area

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Breakfast available
  • Parking available

Explore the area

View in a map
Via Pietrapiana 18, Florence, FI, 50122
  • Place, Piazza Santa Croce
    ‪7 min walk‬
  • Place, Piazza del Duomo
    ‪10 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪11 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪16 min drive‬

Choose your unit

View all photos for Deluxe Suite (De Luxe 2 people)

View from room

Deluxe Suite (De Luxe 2 people)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite (De Luxe 2+2 people)

Room

Deluxe Suite (De Luxe 2+2 people)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite (De Luxe 4+2 people)

Room

Deluxe Suite (De Luxe 4+2 people)

  • 538 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Queen Sofa Bed

View all photos for Deluxe Suite (De Luxe 2+1 people)

Room

Deluxe Suite (De Luxe 2+1 people)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms, 2 Bathrooms (Suite De Luxe - 4+1 people)

Room

Deluxe Suite, 2 Bedrooms, 2 Bathrooms (Suite De Luxe - 4+1 people)

  • 538 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 King Bed and 1 Single Sofa Bed

View all photos for Presidential Suite, 1 Bedroom, Hot Tub, City View

Room

Presidential Suite, 1 Bedroom, Hot Tub, City View

  • City view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms, Kitchen

Room

Deluxe Suite, 2 Bedrooms, Kitchen

  • 645 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Suite

Room

Deluxe Suite

  • 538 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Single Beds, 1 Queen Sofa Bed and 1 Single Sofa Bed

View all photos for Family Condo

Room

Family Condo

  • 646 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Premium Condo

Room

Premium Condo

  • 753 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 2 Single Beds

View all photos for Royal Condo

Room

Royal Condo

  • 850 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Queen Sofa Bed

View all photos for Standard Suite

Room

Standard Suite

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Florence

Located in Historic Centre of Florence, a neighbourhood in Florence, Palazzo dei Ciompi Suites is near a train station. Uffizi Gallery and Basilica of Santa Maria Novella are cultural highlights, and some of the area's notable landmarks include Cathedral of Santa Maria del Fiore and Piazza della Signoria. Travelling with kids? Consider Florence Botanical Gardens, or check out an event or a game at Nelson Mandela Forum.
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What's nearby

  • Basilica of Santa Croce - 5 min walk - 0.5 km
  • Piazza Santa Croce - 7 min walk - 0.6 km
  • Piazza del Duomo - 10 min walk - 0.9 km
  • Piazza della Signoria - 10 min walk - 0.9 km
  • Cathedral of Santa Maria del Fiore - 11 min walk - 1.0 km

Getting around

  • San Marco University Tram Stop - 14 min walk
  • Florence (FIR-Firenze Campo di Marte Rail Station) - 15 min walk
  • Peretola Airport (FLR) - 38 min drive

Restaurants

  • ‪Ditta Artigianale - ‬2 min walk
  • ‪Caffè Cibrèo - ‬2 min walk
  • ‪La Divina Pizza - ‬2 min walk
  • ‪Il Pizzaiuolo - ‬2 min walk
  • ‪La Chicca Boutique Restaurant - ‬3 min walk

About this property

Palazzo dei Ciompi Suites

This smoke-free aparthotel features 2 restaurants, a bar/lounge and WiFi in public areas. Other amenities include self parking, dry cleaning and laundry facilities. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. Comforts include premium bedding and a down duvet, and guests will also find conveniences, such as a dining area and a sitting area. Limited housekeeping is available.
Palazzo dei Ciompi Suites offers 33 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes desks. Beds feature down duvets and premium bedding. Accommodation at this 4.5-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower, bidets and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Televisions come with cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a limited basis and hypo-allergenic bedding can be requested.

Our prices include all fees. No hidden fees.

Amenities

Kitchen
Restaurant
Air conditioning
Laundry
Breakfast available
Parking available

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (8:30 AM - 9:00 PM) and Sunday - Sunday (10:00 AM - 7:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in: Sundays 2 PM - 7 PM.

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately EUR 11 for adults and from EUR 11 for children
  • Fee for in-room wireless Internet: EUR 5 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: EUR 5 per stay (rates may vary)
  • Self-parking fee: EUR 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Palazzo dei Ciompi Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Palazzo dei Ciompi Suites?

Self-parking is available for EUR 25 per day.

What time is check-in at Palazzo dei Ciompi Suites?

Check-in start time: 2:00 PM; check-in end time: 9:00 PM.

What time is check-out at Palazzo dei Ciompi Suites?

Checkout is at 11:00 AM.

Where is Palazzo dei Ciompi Suites located?

This family-friendly Florence aparthotel is located in the historical district, within a 10-minute walk of Great Synagogue of Florence, Piazza del Duomo and Cathedral of Santa Maria del Fiore. Piazza della Signoria and Palazzo Vecchio are also within 15 minutes. San Marco University Tram Stop is 14 minutes by foot and Unità Tram Stop is 17 minutes.

Palazzo dei Ciompi Suites Reviews

Reviews

7.6

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 129 out of 396 reviews
Rating 8 - Good. 140 out of 396 reviews
Rating 6 - Okay. 62 out of 396 reviews
Rating 4 - Poor. 30 out of 396 reviews
Rating 2 - Terrible. 35 out of 396 reviews

7.8/10

Cleanliness

7.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Communication

Reviews

2/10 Terrible

Eduard

Liked: Cleanliness
Disliked: Amenities, communication
worst customer service and guest support I have had ever experienced
Stayed 1 night in Nov 2025

8/10 Good

William

Location is very good to many Florence activities.
Stayed 2 nights in Apr 2025

10/10 Excellent

Beverley

Liked: Cleanliness, room comfort, communication
Ideal location for getting around. Lovely places to eat around that area. Main water taxi stop Guglio just about 5-10 minute walk to accommodation or station walking distance to if coming from the Airport. Lovely to wake up in the morning open the curtains and see the canal boats passing. Only thing l would suggest would be to have coffee making facilities in the rooms rather than main communal area. But that just so as soon as you wake up you can get a cuppa. Would recommend stay here it was lovely.
Stayed 1 night in Jun 2025

8/10 Good

Leigh

Liked: Cleanliness, room comfort, communication
Clean room with 9 foot windows that opened up to a plaza. The staff was wonderful. I don’t know her name, but the woman at the desk every day was a pleasure to deal with. CON: Hotels.com advertises that it has a restaurant and a bar and that it serves breakfast for a fee. NONE of that is true! There is a bar immediately adjacent to the hotel and a restaurant immediately next to the bar, but they are not a part of the hotel. I would definitely recommend this hotel to others, unless you want breakfast included or an on-site restaurant or bar.
Stayed 2 nights in Sep 2025

10/10 Excellent

Natasha

Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved this property, it looked exactly like the photos, the room was very clean, spacious and beautiful. My partner and I had such a wonderful time. Staff was incredible at the front desk with any questions we had as well as booking us a taxi for our early morning train when we left. This hotel was walkable to many incredible restaurants as well as the Duomo in Florence. We will be recommending this Hotel to anyone traveling through Florence.
Stayed 3 nights in Jun 2025

8/10 Good

Joseph

Liked: Cleanliness, property conditions & facilities, communication
Karima at the front desk is what makes the place . She is spectacular. Thank you Karima
Stayed 3 nights in Jun 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place to stay.
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Gr8 place

The room was so awesome. Windows open to the plaza and amazing views of Firenze. The tub in the room was fun to take a bath in and hear the chatter of the crowds on the plaza.
Stayed 1 night in Apr 2025

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities, communication
We felt it was in an ideal location, close to cafes and bars for night life with activity. I felt safe and close to everything I had planned during my visit. I would stay there again. The room itself was clean and had beautiful views of the city with from multiple windows.
Stayed 3 nights in Mar 2025

6/10 Okay

Jacinta

Liked: Cleanliness, property conditions & facilities
Great facilities and location but the air conditioning wasn’t very good
Stayed 4 nights in Jun 2025

2/10 Terrible

Christine

Disliked: Cleanliness, amenities, property conditions & facilities, communication
We were very disappointed with every aspect of this property. It was dirty and in a bad neighborhood. It was our first trip to Italy and we felt scammed. I don’t understand why Expedia would endorse such properties.
Stayed 2 nights in Aug 2025

8/10 Good

Jayendra

Liked: Cleanliness, room comfort, communication
Great location, well maintained property. One young lady who works as a hostess is super helpful. Rooms are spacious and clean. However, gets extremely hot in the top floor rooms and the air conditioning is not able to keep up. A fan helps though. Recommend booking on the 2nd floor.
Stayed 3 nights in Jun 2025

10/10 Excellent

Romeo

Liked: Cleanliness, property conditions & facilities, communication
Excellent customer service
Stayed 1 night in Apr 2025

8/10 Good

martin

Liked: Cleanliness, property conditions & facilities, communication
Great place with a beautiful view from the window
Stayed 1 night in Aug 2024

8/10 Good

Rosimely

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location, walking distance to Duomo and other relevant monuments and places. Friendly staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Brittany

Liked: Cleanliness, amenities, property conditions & facilities, communication
This location was absolutely perfect for our stay. A quick walk into the city. With a lot of food options right around the property. Great space for a short stay in Rome
Stayed 1 night in May 2024

8/10 Good

Joseph

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was great about our stay! The only downfall was I wish the AC was a bit stronger
Stayed 3 nights in Jul 2024

2/10 Terrible

Rahul

Disliked: Cleanliness, room comfort, communication

Great lox

Great location and potential to be a great place to stay. However unfortunately that's where it ended. The property looked spacious but on closer inspection most of the walls were mouldy with paint peeling off them. There were some suspicious brown marks which were stained into the floor on entry to one of the rooms which did not look pleasant and didnt clean off when we tried The air-conditioning in the main bedroom worked fine however the air conditioning unit in the middle of the three rooms was leaking a green / blue liquid which covered the window side of the bedroom There was no reception service after 6pm when we were heading out for dinner to raise our concerns. We flagged this in the morning on checkout with the reception lady not seeming that fussed abour the issues
Stayed 1 night in Aug 2025

10/10 Excellent

Genalyn

Liked: Cleanliness, amenities, property conditions & facilities, communication
The place is clean and well-maintained
Stayed 1 night in May 2024

8/10 Good

Gilad

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the property and location! However if you want a good night sleep, it’s hard because the city parties to the wee hours of the morning.
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, room comfort, communication
We had a very comfortable stay at this hotel. Close to everything, shops, restaurants, bus stop and walkable to the duomo. It has everything that we needed, and also has washer and dryer. Thanks for making our stay a memorable one.
Stayed 4 nights in Aug 2024

10/10 Excellent

Emma

Liked: Cleanliness, room comfort, communication

Excellent stay

We had a great stay, the room was huge and beautiful with a free standing bath and stunning ceilings. Breakfast was simple but delicious. Excellent location - 10 min walk to the duomo and lots of shops around. Really recommend this hotel, great price too!
Stayed 3 nights in May 2024

10/10 Excellent

JOSE

Liked: Cleanliness, property conditions & facilities, communication
Very nice hotel (B&B stile) with very confortable suits with kitchen. Walking distance from downtown and ponte Vechio
Stayed 2 nights in Jul 2023

6/10 Okay

Caitlin

Liked: Cleanliness, property conditions & facilities
Room was lovely! Bed was very uncomfortable and surrounding area was noisy due to ongoing building work
Stayed 2 nights in Sep 2024

10/10 Excellent

trang

Liked: Cleanliness, amenities, property conditions & facilities, communication
Walkable to most places within 20-30 minutes. Nice place.
Stayed 2 nights in May 2023