Lovely apartment in a great location, close to shops and public transport. We were met at the property for easy check in. Did not have any dishwashing items, no sponge, or tea towel or soap which would have made it difficult if we used any dishes or cooked (which we didn't).
2026 年 5 月に 3 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Matt
2026 年 4 月 2 日
良かった点 : チェックイン、コミュニケーション、掲載情報の正確さ
Good location. Short walk to underground station. Two stops to South Ken for all the museums. Nice area, felt very safe.
Apartment itself is OK. Rooms are small but we didn’t spend much time there so not an issue. Amenities were good; oven, fridge etc. Was clean enough but felt like it could do with a bit of a makeover to spruce the place up a bit. Check in was fine and comms were all very good.
2026 年 3 月に 1 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Aman
2026 年 2 月 28 日
Difficult check in
2026 年 2 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Juliana Kelly
2026 年 5 月 23 日
良かった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
I loved the place! They provided towels, body soap, and detergent as requested. The property is very close to the metro, buses, restaurants, and markets, so it’s easy to get anywhere in London.
The kitchen and air conditioning worked great, and the space was super clean (Brazilians will definitely feel safe here haha). There are a lot of stairs, but the staff kindly helped me with my 23 kg luggage during check-in and check-out.
One thing to note: if you arrive by Uber, it might leave you at the wrong spot nearby because the map location is slightly inaccurate. But the team was very helpful and even assisted me in finding the place.
Thank you so much
I hope to come back!
2026 年 5 月に 3 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Natalie
2026 年 5 月 22 日
良かった点 : チェックイン、コミュニケーション、掲載情報の正確さ
The best part about this flat was the people running it. We had an issue with the A/C and not knowing how to turn it on and they immediately came to try and help us. However, as for the apartment, I feel like it has potential but it was lacking quite a bit. The place is pretty rundown and everything was dirty, including the walls. What really tipped me over the edge was how the mattress was missing a mattress protector to help prevent bed bugs. The apartment could also do with some black out curtains. You can also hear every move in the apartment BUILDING. I will not be coming back here.
2026 年 5 月に 2 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
Paul
2026 年 5 月 8 日
気になった点 : チェックイン、コミュニケーション、掲載情報の正確さ
This was at the very top of a 5 story walkup. No elevator. Zero indication I had to walk up all those steps. Once you get into the place there's another 2 sets of stairs to get into it. The bathroom is at the bottom of those stairs. Checking in was terrible. You have to download an app to get the codes to get in the building. They don't include the code to the actual suite. I had to wait 25 minutes at the top of the stairs for the guy to show up with the code to get into the suite. Endless emails all week from them. Useless messages and after all that I still had to call this number for the address because it wasn't included anywhere. Do NOT stay here
2026 年 4 月に 3 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Peter
2026 年 5 月 22 日
良かった点 : 清潔度、コミュニケーション、掲載情報の正確さ
The good - fantastic location adjacent to the High Street Kensington. Very clean and well equipped property. Responsive communication with the property team.
The not so good- having followed the check in instructions I called in advance of my estimated arrival time but was kept waiting for some 40 minutes outside the allocated apartment waiting supposedly for keys to be given. I was in regular contact with the property team seeking updates and within the app messages, a message had appeared with a code to open the apartment door.
This was frustrating as I was informed I would be handed keys! Also I suspect there was a delay in receiving the message with the door entry code!
Lastly, after going out and then returning I couldn’t enter the main entrance door despite using the same code provided in the app. I called the property team and was told to add a symbol on the key pad which then worked. Why wasn’t this explained previously!
All in all a good experience and in fairness the property team did everything they could to resolve the above issues but would ask that the check in instructions are more clear in terms of expectation and clarity of information which would have resulted in a score of excellent rather than good
2026 年 5 月に 3 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Pierre
2026 年 4 月 24 日
良かった点 : チェックイン、掲載情報の正確さ
Emplacement idéal et bon rapport qualité prix pour Londres.
Quelques détails à améliorer : quelques fournitures : un peu de thé/café/sucre, une petite restauration de la fenêtre de la salle de bain, des couettes à la bonne taille…
Mais l’appartement est assez grand et très bien placé
2026 年 4 月に 4 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Ivan
2026 年 3 月 24 日
良かった点 : チェックイン、コミュニケーション
気になった点 : 清潔度
A localização é ótima, menos de 5 minutos do metro.
A limpeza e manutenção do local precisa melhorar. Poucas tomadas e falta itens básicos na cozinha como: pano, rodo de pia que molha tudo, escorredor de louça e saca rolhas.