The hotel is within walk distance from the neumarkt station. The room is large and comfort. However, they are obviously not making most of the reservation system. We sent a mail to notify when we will arrive but they seem to have forgotten it. There was no key in the specified safe box and we had to wait for a while in front of the door. And when we leave, they charged additional 20 euros for extra persons but the number of people were just as we reserved...