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Norus Providencia

Aparthotel with a 24-hour front desk, a quick walk to La Chascona

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Photo gallery for Norus Providencia

Private kitchen
Living room
Room
Private kitchen
Room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Kitchen
  • Air conditioning
  • 24/7 front desk
  • Outdoor space
The current price is S$71
12 May - 13 May

Explore the area

Map
Capellan Abarzua 240, Providencia, Santiago, Región Metropolitana, 7520441
  • Santa Lucia Hill
    ‪3 min drive‬
  • Palacio de la Moneda
    ‪4 min drive‬
  • Costanera Center
    ‪4 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪17 min drive‬

Choose your unit

View all photos for Standard Apartment, 2 Bedrooms

Room

Standard Apartment, 2 Bedrooms

  • 55 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Executive Apartment, 1 Bedroom

Room

Executive Apartment, 1 Bedroom

  • 45 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Futon

View all photos for Family Apartment, 2 Bedrooms, 2 Bathrooms

Living room

Family Apartment, 2 Bedrooms, 2 Bathrooms

  • 60 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

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About the area

Santiago

Located in Bellavista, a neighbourhood in Santiago, Norus Providencia is near the airport and near a boardwalk. Costanera Center and Parque Arauco Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Parque Metropolitano and Santa Lucia Hill. La Chascona and Palacio de la Moneda are two other places to visit that come recommended.

What's nearby

  • Santa Lucia Hill - 3 min drive - 2.1 km
  • Medical Center Hospital Worker - 4 min drive - 3.3 km
  • Palacio de la Moneda - 4 min drive - 3.7 km
  • Costanera Center - 4 min drive - 3.5 km
  • San Cristobal Hill - 13 min drive - 6.9 km

Getting around

  • Hospitales Station - 6 min drive
  • Salvador Station - 11 min walk
  • Santiago (SCL-Arturo Merino Benitez) - 17 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Sushi Sudaka - ‬3 min walk
  • ‪Jardin Mallinkrodt - ‬5 min walk
  • ‪Maddox Restaurante - ‬5 min walk
  • ‪Mezcla - ‬5 min walk

About this property

Norus Providencia

Aparthotel with a 24-hour front desk, a quick walk to La Chascona
Concierge services, laundry facilities and a 24-hour front desk are available at this aparthotel. WiFi in public areas is free. Additionally, a computer station, express check-in and express check-out are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, an LCD TV comes with cable channels, and guests can also appreciate conveniences, such as a sitting area and an electric kettle.
Norus Providencia offers 20 accommodations with a safe and a hairdryer. Rooms open to furnished balconies. This accommodation offers separate sitting areas. Beds feature down duvets. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. LCD televisions come with cable channels. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

Amenities

Kitchen
Pet-friendly
Free WiFi
Air conditioning
Laundry
Outdoor space

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk, key retrieval

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 7 kg per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
  • A damage deposit of USD 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 6)
  • Pet deposit: USD 150 per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Futon bed fee: USD 12 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned

Frequently asked questions

Is Norus Providencia pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 7 kg per pet. There's a deposit of USD 150 per stay. Service animals are exempt from fees.

How much is parking at Norus Providencia?

There is free parking nearby.

What time is check-in at Norus Providencia?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Norus Providencia?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Norus Providencia provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50 per vehicle applies.

Where is Norus Providencia located?

Located in Bellavista, this aparthotel is within a 15-minute walk of La Chascona and Parque Metropolitano. Santa Lucia Hill and Plaza de la Constitucion are also within 2 mi (3 km). Salvador Station is 11 minutes by foot and Baquedano Station is 14 minutes.

Norus Providencia Reviews

Reviews

8.2

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 31 out of 63 reviews
Rating 8 - Good. 18 out of 63 reviews
Rating 6 - Okay. 5 out of 63 reviews
Rating 4 - Poor. 4 out of 63 reviews
Rating 2 - Terrible. 5 out of 63 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

7.8/10

Communication

Reviews

8/10 Good

Bruno

Liked: Amenities
Nothing
Stayed 1 night in Apr 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to good restaurant bella vista.
Stayed 1 night in Mar 2024

4/10 Poor

Verified traveller

Disliked: Communication

Run down. No attempt to fix TV for 4 days

Run down. Very dated. Has been in need of repair for some time. Mold near bathtub. Rust on metal trim. Warped wood floors near bathroom. TV broke on second day and they told me to flip a switch after I followed up. Then nothing for 3 days. Room did not match picture in confirmation email. Water leaking from refrigerator, so we put down a towel to soak it up. Cleaning crew just removed the towel, but nothing done to fix the issue. Neighborhood not as bad as some other reviews. Daily housekeeping was nice.
Stayed 6 nights in Jan 2024

10/10 Excellent

Juan Carlos

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Nov 2023

10/10 Excellent

Kelly Ann

Stayed 11 nights in Jun 2023

10/10 Excellent

Kelly Ann

Liked: Cleanliness, amenities, property conditions & facilities
A thoroughly enjoyable situation, location & environment, but I should recommend you speak Spanish because you will be disadvantaged. Everyone was overwhelmingly kind to me & I will return on my next vacation if possible!!! Stay at Norus , call Camilla en el despacho 🔑

6/10 Okay

Geova Éder

Liked: Cleanliness

Razoável , pra uma viagem curta compensa

Foi uma boa estadia , a localização é boa , mas o quarto precisa de muitos reparos e uma modernização seria bem-vinda ! Infelizmente o Wi-Fi não funcionava no quarto , o que dificultou muito e o aquecedor não estava funcionando em um dos quartos
Stayed 4 nights in Jun 2023

8/10 Good

Caroline Luize Baréa

Liked: Cleanliness, property conditions & facilities
O local é muito bom e compatível com as fotos do anúncio. Apenas o wifi deixou a desejar por ter um sinal muito fraco.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort, communication

A éviter

Mauvaise communication, malgré nos essais pour résoudre un problème de réservation ils ne nous ont pas répondu (14 appels). En arrivant à l’hôtel pas de personnel en réception et ils nous ont laissé sans logement pour la nuit.
Stayed 1 night in Apr 2023

8/10 Good

Arnold

Liked: Cleanliness, amenities, communication
For safety reason it not convenient to walk on the streets especially at night
Stayed 21 nights in Feb 2023

10/10 Excellent

Klaus

Liked: Cleanliness, amenities, property conditions & facilities, communication
I will advise to stau on this property. Very good service and good value for the money
Stayed 1 night in Mar 2023

8/10 Good

Bernard

Liked: Cleanliness, property conditions & facilities, communication
Nice room but not the one pictured. No cutlery. Lots of neighborhood dogs that like to bark through the night.
Stayed 3 nights in Mar 2023

8/10 Good

JAIME

Liked: Cleanliness, room comfort, communication
Nice place
Stayed 5 nights in Feb 2023

4/10 Poor

mauricio

Disliked: Cleanliness, room comfort

Muy regular

El apartamento es muy pequeño e incómodo. Esta muy mal tenido. Muy mal aseo. No se recomienda
Stayed 1 night in Dec 2022

10/10 Excellent

Micheal

Liked: Cleanliness, room comfort, communication
Great neighborhood location. Walkable to things to do, dinner, drinks and public transportation.
Stayed 3 nights in Oct 2022

8/10 Good

Cristian

Liked: Communication
Stayed 1 night in Jun 2022

10/10 Excellent

RENE

Stayed 1 night in Feb 2022

6/10 Okay

RICARDO

Liked: Cleanliness
Departamento está bien , pero colchón viejo y se sentían resortes , al segundo día me cambiaron colchón según mi solicitud.
Stayed 2 nights in Jun 2021

10/10 Excellent

Chantal mara

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in May 2021

4/10 Poor

Nicolas

Disliked: Cleanliness

Decepcionante

Al llegar a la habotacion este tenia sus sabanas sucias con pelos y pelusas el sofa estaba en muy mal estado al sentar se sentian los palos y esta muy suelto, La tv muy pequeña y esta ubicada al lado de la ventana con el reflejo del sol no se aprecia bien. Me toco un dia con mucha bulla de martillos, taladro, etc...
Stayed 3 nights in Mar 2021

10/10 Excellent

Javier

Liked: Cleanliness, room comfort, communication
Sin problemas, cómodo y privado
Stayed 1 night in Mar 2021

10/10 Excellent

Cristiam

Liked: Cleanliness, room comfort, communication
Excelentes habitaciones, lugar muy seguro
Stayed 3 nights in Feb 2021

8/10 Good

luis

Liked: Cleanliness, room comfort, communication

Barrio muy tranquilo y central

Stayed 3 nights in Feb 2021

8/10 Good

escarlett, new york

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a good staying in this apartment, very close to good bars and restaurants
Stayed 2 nights in Dec 2020

10/10 Excellent

Camilo, Barcelona

Liked: Cleanliness, property conditions & facilities, communication
I enjoyed my stay in Norus Apartment mainly because the apt. is located in a nice cosy building in a very pleasant, quite and safe neighborhood. The apt. itself is quite comfortable very spacious and nicely decorated. The staff from Norus was very kind and helpful. It is walking distance from Bellavista a zone of bars and restaurants but not that closed to areas where business and tourism is conducted. The only thing that I didn't like is that they ask passengers to do their own dishes, in pandemic time a deep thorough clean of dishes is appreciated, other that that everything was perfect and I would strongly recommend these apartments to anyone traveling to Santiago de Chile, specially if you are looking for a quite place with nice views to the mountains.
Stayed 4 nights in Nov 2020