Pan Pacific Serviced Suites Orchard, Singapore

Luxury aparthotel with 24-hour fitness centre and steam room

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Photo gallery for Pan Pacific Serviced Suites Orchard, Singapore

Living area
Floor plan
Gym
Outdoor dining
View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Parking included
  • Kitchen
  • Dryer
  • Washer

Explore the area

Map
96 Somerset Road, Singapore, 238163
  • Orchard Road
    ‪5 min walk‬
  • ION Orchard
    ‪10 min walk‬
  • Bugis Street Shopping District
    ‪3 min drive‬
  • Paya Lebar (QPG-Paya Lebar Air Base)
    ‪24 min drive‬

Choose your unit

Executive Suite, 2 Bedrooms

  • 82 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Executive Suite, 1 Bedroom, Triple

  • 59 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 Bedroom

  • 64 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 Bedroom

  • 64 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Penthouse, 1 Bedroom

  • 121 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Penthouse, 2 Bedrooms

  • 157 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

Deluxe Suite, 1 Bedroom

  • 49 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, Accessible

  • 49 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Suite, 2 Bedrooms, Quintuple

  • 82 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 3 Single Beds

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About the area

Singapore

Located in Orchard, a neighbourhood in Singapore, Pan Pacific Serviced Suites Orchard, Singapore is in a shopping district and near a metro station. Orchard Road and Bugis Street Shopping District are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Singapore Botanic Gardens and Singapore Flyer. Travelling with kids? Don't miss Gardens by the Bay and East Coast Park.

What's nearby

  • Orchard Road - 3 min walk - 0.3 km
  • ION Orchard - 8 min walk - 0.7 km
  • Bugis Street Shopping District - 2 min drive - 1.5 km
  • Mustafa Centre - 3 min drive - 2.7 km
  • Marina Bay Sands Casino - 5 min drive - 4.1 km

Getting around

  • Somerset Station - 1 min walk
  • Kempas Baru Station - 33 min drive
  • Singapore (XSP-Seletar) - 22 min drive

Restaurants

  • ‪Jibiru Japanese Craft Beer Bar - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Marché - ‬2 min walk
  • ‪Tripleone Somerset - ‬1 min walk
  • ‪Hvala - ‬1 min walk

About this property

Pan Pacific Serviced Suites Orchard, Singapore

Luxury aparthotel with 24-hour fitness centre and steam room
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, a steam room, a coffee shop/cafe and Access to hot tub are on-site. Each apartment provides free WiFi and free wired Internet, an LCD TV with cable channels, and a kitchenette with a fridge, a stovetop and a microwave. Conveniences include a washer/dryer and a dining area, and guests will appreciate thoughtful touches, such as bathrobes and slippers. Limited housekeeping is available.
Pan Pacific Serviced Suites Orchard, Singapore offers 126 air-conditioned accommodations, which are accessible via exterior corridors, and features washers/dryers and laptop-compatible safes. 40-inch LCD televisions come with cable channels and pay-per-view films. Accommodation at this 5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include bathrobes, slippers, designer toiletries and bidets.

This Singapore aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on weekdays only.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a steam room and a 24-hour fitness centre.

Amenities

Pool
Hot tub
Kitchen
Washer
Dryer
Parking included

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SGD 98.10 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: SGD 1000.00 per stay
  • The tax amount which is set in the 'Price details' and payable by the guest, will be subject to changes based on the tax rate at the time of payment of the applicable room charges.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately SGD 25 per person
  • Airport shuttle fee: SGD 96.30 per vehicle
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 98.10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Pan Pacific Serviced Suites Orchard, Singapore have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Pan Pacific Serviced Suites Orchard, Singapore pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pan Pacific Serviced Suites Orchard, Singapore?

Self-parking is free at this property.

What time is check-in at Pan Pacific Serviced Suites Orchard, Singapore?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Pan Pacific Serviced Suites Orchard, Singapore?

Checkout is at noon. Late check-out is available for a fee.

Does Pan Pacific Serviced Suites Orchard, Singapore provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of SGD 96.30 per vehicle applies.

Where is Pan Pacific Serviced Suites Orchard, Singapore located?

This family-friendly Singapore aparthotel is located in a shopping district, within a 10-minute walk of Orchard Central and Orchard Road. Marina Bay Sands Skypark and Marina Bay Sands Casino are also within 3 miles (5 km). Somerset Station is only a 2-minute walk and Orchard Station is 11 minutes.

Pan Pacific Serviced Suites Orchard, Singapore Reviews

Reviews

9.4

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
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Rating 10 - Excellent. 59 out of 77 reviews
Rating 8 - Good. 10 out of 77 reviews
Rating 6 - Okay. 7 out of 77 reviews
Rating 4 - Poor. 1 out of 77 reviews
Rating 2 - Terrible. 0 out of 77 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

9.2/10

Communication

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 12 nights in Jun 2020

6/10 Okay

DARREN

Liked: Staff & service
Disliked: Property conditions & facilities
Room condition is old.
Stayed 12 nights in Jan 2020

8/10 Good

Bev

Liked: Cleanliness, staff & service, room comfort

Perfect location

We stayed here for 8 nights. We have been to Singapore a number of times but this is the first time staying at Pan pacific Serviced Suites, Orchard. The location for us was perfect. We were close to restaurants and shops and close proximity to Raffles etc. We booked a one bedroom executive Suite. The room was comfortable and had everything we needed. It is great to have a washing machine and dryer. The suite is looking a little tired but still comfortable nonetheless. The staff were friendly and helpful. We will certainly stay here again.
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast ever! Straight to the point menu always start the day right. As thats one decision making down . Thank you! Jeep it up!
Stayed 9 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Could be better

Generally everything was ok. The bathroom especially the shower cubicle are quite small. The bed was incredibly hard. The washer dryer broke on Friday although maintenance attended Saturday morning a new machine could not be sourced until Saturday evening. Unfortunately the replacement machine also did not work. We checked out on the Monday the washing machine situation had still not be rectified. No mention of this when we checked out.
Stayed 7 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jun 2019

8/10 Good

Veronica

All is well except that there’s not enough hot water for the bath.
Stayed 8 nights in Nov 2018

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great, clean, modern apartments in an ideal location. Loved the welcome gift hamper on arrival. Breakfast was also fantastic.
This review was submitted before 2018 and has not been verified.

8/10 Good

Shuang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Choice

Pan Pacific is an Excellent Serviced Suites. Location is excellent, as it is right above Somerset MRT and on Orchard Road, with so many dining options. Breakfast is really good. Staff very friendly. Spacious and clean rooms.
Stayed 14 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

PM, Mumbai

Liked: Cleanliness, staff & service, room comfort

Great location

Close to most Orchard Road shopping. The MRT station is in the same building - so that is really convenient. Lots of restaurants, food courts and pubs on level 1. The apartment's kitchen is a bit small. Not enough pots and pans for proper cooking. Even too few crockery and cutlery. Maybe limited by space.

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, communication
Stayed 6 nights in Oct 2024

10/10 Excellent

Garth

Liked: Cleanliness, property conditions & facilities, communication
This was a great place to stay. It is ideally located on Orchard Road, with an MRT and plenty of food right next door. The reception staff were lovely and they provide a good breakfast. Best coffee was at the Providore just up the street. We will happily stay here again.
Stayed 7 nights in Nov 2024

10/10 Excellent

Devika

Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed our stay at Pan Pacific Service suites. Orchard Singapore. It was right in the centre easy shopping, staff very polite and always helpful and respected our needs. We had a late checkout as our flight back to England was at 20:55 and we were never charged for this. Overall we loved it and one day we will be back.
Stayed 7 nights in Sep 2024

10/10 Excellent

Sibo

Liked: Amenities, property conditions & facilities, communication
Good location
Stayed 6 nights in May 2024

8/10 Good

Tsz Kwan Phoebe

Liked: Cleanliness, amenities, property conditions & facilities
A great location which is easily assessible to public transport and shops. Supporting staffs are very nice, but sorry to say that staffs in the reception are cold and not very helpful.
Stayed 7 nights in Feb 2024

8/10 Good

Andrew

Stayed 14 nights in Oct 2022

10/10 Excellent

Soo Thiam

Stayed 15 nights in Jun 2022

10/10 Excellent

David

Stayed 12 nights in May 2022

8/10 Good

jorma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2020

10/10 Excellent

Mr.Black, Fort Washington, MD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is quite great! The hotel is located in one of the best spots, close to tons of shopping and eateries. The transit system is next door, so navigating is quite simple.
Stayed 6 nights in Oct 2019

10/10 Excellent

Paul

Liked: Staff & service, property conditions & facilities, room comfort

Definitely worth a stay

Stay was fantastic, great room and breakfast was excellent. Only minor grumble was room cleaning was very average and the wet bath mat was folded and put back for reuse when I had left them out to be replaced but that didn’t detract from our stay.
Stayed 11 nights in Sep 2019

6/10 Okay

S.G, Houston

Liked: Cleanliness, staff & service
Disliked: Amenities
The breakfast is of low quality to say the least. The lack of western breakfast portions is non-existent. I understand this SE Asia, but essentially every hotel on orchard road DOES have western breakfast portions in the mornings.
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, nice breakfast, very comfortable suite
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for transport network, places to eat and drink, and in the heart of orchard street. Amenities were good, room was excellent, although breakfast was a bit poor. Overall very good, would go back.
Stayed 6 nights in Sep 2019