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Wings - Q Stay

Apartment with free parking, near Cavill Avenue

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Room
Bathroom
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Reviews

4.4 out of 10

Popular amenities

  • Gym
  • Hot Tub
  • Dryer
  • Pool
  • Washer
  • Barbecue grill

Explore the area

Map
18 Fern St, Surfers Paradise, QLD, 4217
  • Cavill Avenue
    ‪17 min walk‬
  • Gold Coast Convention and Exhibition Centre
    ‪2 min drive‬
  • The Star Gold Coast
    ‪3 min drive‬
  • Surfers Paradise, QLD (SFP)
    ‪17 min walk‬

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View all photos for 3 Bedroom Penthouse

Room

3 Bedroom Penthouse

  • Partial ocean view
  • 3 bedrooms
  • Sleeps 8
  • 1 Queen Bed, 5 Twin Beds and 1 Twin Sofa Bed

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Living area

3 Bedrooms, Ocean View

  • Ocean view
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed and 4 Twin Beds

View all photos for Executive Penthouse, 3 Bedrooms, Ocean View

Living area

Executive Penthouse, 3 Bedrooms, Ocean View

  • Ocean view
  • 3 bedrooms
  • Sleeps 9
  • 1 King Bed, 5 Twin Beds and 1 Double Sofa Bed

View all photos for 3 Bedroom Apartment

Living area

3 Bedroom Apartment

  • City view
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed and 4 Twin Beds

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Lobby

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About the neighborhood

Gold Coast

Located near the beach, Wings - Q Stay is in Surfers Paradise, a neighborhood in Gold Coast. Cavill Avenue and Pacific Fair Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Slingshot and Warner Bros. Movie World. Currumbin Wildlife Sanctuary and Wet'n'Wild Gold Coast are not to be missed.
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What's nearby

  • Surfers Paradise Beach - 14 min walk - 1.2 km
  • Cavill Avenue - 17 min walk - 1.5 km
  • Slingshot - 18 min walk - 1.5 km
  • Gold Coast Convention and Exhibition Centre - 2 min drive - 1.8 km
  • The Star Gold Coast - 3 min drive - 2.2 km

Getting around

  • Florida Gardens station - 5 min walk
  • Varsity Lakes Station - 18 min drive
  • Coolangatta Airport (OOL) - 35 min drive

Restaurants

  • ‪Cantina on Capri - ‬16 min walk
  • ‪Sushi Train - ‬10 min walk
  • ‪Alfresco on Elston - ‬10 min walk
  • ‪BMD Northcliffe Surf Club - ‬7 min walk
  • ‪Longboards Laidback Eatery & Bar - ‬11 min walk

About this property

Wings - Q Stay

Apartment with free parking, near Cavill Avenue
An outdoor pool, a fitness center, and a hot tub are available at this smoke-free apartment building. Self parking is free. Additionally, laundry facilities, tour/ticket assistance, and barbecue grills are onsite. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchen. Guests can appreciate conveniences like a washer/dryer and a sitting area, and other amenities include a furnished balcony and an LCD TV. Housekeeping is not available.
Wings - Q Stay offers 6 accommodations with washers/dryers and coffee/tea makers. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions are featured in guestrooms.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Amenities

Pool
Hot Tub
Kitchen
Washer
Dryer
Parking included

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 5:00 PM and 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 9:00 AM - 5:00 PM
The check-in location differs from the property location; go to: [Level 2 Retail Area of Circle on Cavill - 9 Ferny Ave]
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Reception hours are 10 AM-2 PM on Sundays and Public Holidays.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 500 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee for check-in between 5:00 PM and 10:00 PM
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Does Wings - Q Stay have a pool?

Yes, this property has an outdoor pool.

Is Wings - Q Stay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Wings - Q Stay?

Self parking is free at this property.

What time is check-in at Wings - Q Stay?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. Late check-in is available from 5:00 PM–10:00 PM for a fee.

What time is check-out at Wings - Q Stay?

Check-out is at 10 AM.

Where is Wings - Q Stay located?

Located in Surfers Paradise, this apartment building is within a 15-minute walk of Broadbeach Beach and Surfers Paradise Beach. Cavill Avenue and Slingshot are also within 1 mi (2 km). Florida Gardens station is 5 minutes by foot and Cypress Avenue Station is 25 minutes.

Wings - Q Stay Reviews

Reviews

4.4
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labeled.
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Rating 10 - Excellent. 0 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 3 out of 7 reviews
Rating 2 - Terrible. 2 out of 7 reviews

5.0/10

Cleanliness

6.0/10

Staff & service

3.6/10

Amenities

4.4/10

Property conditions & facilities

3.4/10

Communication

Reviews

2/10 Terrible

Wai Yee Bang

Disliked: Room comfort, communication

worst hotel

Without properly arranged accommodation, the arranged journey is wasted. Had to stay in a dark place and couldn't fix it. Dryer not working properly and old socks found inside
Stayed 3 nights in Dec 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Staff very rude. Asked to break the Queensland health directed twice. Very disappointing that money more important then people’s health.
Stayed 2 nights in Aug 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
we received a call to say a glass door had been broken on the top level however we could still access the spa area. when we arrived there was no access, the way it was boarded prevented the door opening and the other door was locked and was a different key which we didn't have. It took a few days to finally get the access. the spa was the reason we booked it in the first place. The condition of the unit overall was run down with several damaged areas to walls,ceilings, doors,and the stairs had not been cleaned in a long time they were filthy. The curtains in the bedrooms had mould on them and some of them were off their hangers. Windows were filthy and all sliding doors were extremely hard to slide, some would struggle to open them. There were light globes out in several rooms. And the wi fi is woeful. I would not recommend this apartment to anyone.
Stayed 5 nights in Jul 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Stayed 7 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Oct 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What a disappointment..we booked the 3brm rooftop penthouse for 5 nights and were shocked at the state of the place considering the money we paid. Rooftop spa turned up so hot it was uncomfortable to get in. Unable to turn spa bubbles on or heat down. Downstairs outdoor lounge, filthy, ripped, and has several cigarette burns. Downstairs toilet seat broken, and underneath a huge amount of human faeces not cleaned from previous guests. Fan in downstairs bathroom broken. Handle on downstairs balcony broken, so unit not lockable. Television had to be retuned in everytime it was turned off. Light bulbs not working in several different rooms. Dishwasher had no cutlery rack, no CD/ music player, but its advertised as having one..2 rolls of toilet paper supplied for 5 nights...overall really disappointed..did contact We Accomodate a couple of times and have sent them an email on my return with all the faults/ broken items list and have not heard back from them. It looks fab in the photos byt it needs a lot of work and cleaning before being a 4star penthouse.
Stayed 5 nights in Mar 2019

4/10 Poor

Verified traveler

Stayed 1 night in Dec 2018