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Prinsotel Alba & Spa

Family-friendly hotel with 3 restaurants and full-service spa

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Photo gallery for Prinsotel Alba & Spa

Outdoor pool
Exterior
Room
Dining
View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • 24/7 front desk
  • Spa
  • Housekeeping

Explore the area

View in a map
Carrer De Conillera, S/N, S/N, Santanyi, Balearic Islands, 07660
  • Place, Cala Gran
    ‪2 min walk‬
  • Place, Cala d'Or Marina
    ‪11 min walk‬
  • Place, Caló de ses Egos
    ‪5 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪54 min drive‬

Rooms & beds

Bedroom 1

1 King Bed and 1 Double Sofa Bed

Spaces

Balcony
Number of living rooms
Garden
Price is avg per night

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About the area

Santanyi

Located in Santanyi, Prinsotel Alba & Spa is in the entertainment district and near the beach. While the natural beauty of Cala Domingo Beach and Cala Llombards Beach can be enjoyed by anyone, those looking for an activity can explore Cala d'Or Marina. Travelling with kids? Consider Son Mesquidassa and Botanicactus. Jet skiing, kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
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What's nearby

  • Cala Gran - 2 min walk - 0.2 km
  • Cala d'Or Marina - 11 min walk - 1.0 km
  • Caló de ses Egos - 5 min drive - 3.2 km
  • Cala Sa Nau - 7 min drive - 3.5 km
  • Cala Mondrago Beach - 8 min drive - 6.0 km

Getting around

  • Manacor Station - 28 min drive
  • Palma de Mallorca (PMI) - 65 min drive

Restaurants

  • ‪Burger King - ‬6 min walk
  • ‪Restaurant Diferent - ‬6 min walk
  • ‪Cala Gran Cocktail bar - ‬5 min walk
  • ‪Eden Paradise - ‬6 min walk
  • ‪Cafeteria Neptuno - ‬5 min walk

About this property

Prinsotel Alba & Spa

Family-friendly hotel with 3 restaurants and full-service spa
3 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Prinsotel Alba & Spa offers 226 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Each accommodation is individually furnished. Flat-screen televisions come with satellite channels. Bathrooms include a bath with a deep soaking bath and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.

Amenities

Pool
Spa
Free WiFi
Restaurant
Air conditioning
Gym

House Rules

Check in after 2:00 PM
Minimum age to rent: 18
Check out before noon
default

Pets

No pets allowed
default

Smoking

Smoking is not permitted

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 6 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from April to October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Prinsotel Alba & Spa have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool and a children's pool. The swimming pool will be closed during the winter.

Is Prinsotel Alba & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Prinsotel Alba & Spa?

There is free parking nearby.

What time is check-in at Prinsotel Alba & Spa?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Prinsotel Alba & Spa?

Checkout is at noon.

Where is Prinsotel Alba & Spa located?

This family-friendly Santanyi hotel is located in the entertainment district, within a 15-minute walk of Cala Gran and Cala d'Or Marina. Caló de ses Dones and Cala Esmeralda are also within 10 minutes.

Reviews

Prinsotel Alba & Spa Reviews

8.2

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10

Check-in

4.0/10

Communication

10/10

Location

6.0/10

Listing accuracy
Rating 10 - Excellent. 116 out of 340 reviews
Rating 8 - Good. 162 out of 340 reviews
Rating 6 - Okay. 44 out of 340 reviews
Rating 4 - Poor. 14 out of 340 reviews
Rating 2 - Terrible. 4 out of 340 reviews

Reviews

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay. Great facilities and convenient location. The children’s entertainment was great and the staff were all very helpful and friendly.
Stayed 7 nights in Aug 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing time at the Prinsotel Alba
Stayed 5 nights in Sep 2022

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to beach
Stayed 4 nights in May 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous for a family holiday.

Fabulous hotel for families. Rooms spacious, very clean(daily maid Service) and comfortable. Staff throughout Hotel were all lovely and great kids club. Good pools and several toddler pools and only 2mins from the beach.
Stayed 7 nights in Jun 2022

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and excellent food choice. Great location and hotel surroundings well kept. Far too crowded around the pool and no chance of a sunbed with people reserving with towels which is a shame. Overall we had a great stay - thank you!
Stayed 4 nights in Aug 2023

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
We love the property as it was walking distance from several nice beaches and the Center. The staff were pleasant and helpful. However, the rooms are a bit dated. There was a water drip coming from the ceiling in our room. Overall we enjoyed our stay.
Stayed 3 nights in Aug 2024

8/10 Good

sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

amazing

Perfect location, right next to the beach and plenty of restaurants, bars and shops within walking distance. Room was so nice, very clean and modern. Breakfast buffet was very good with plenty of options. Only downside was the wifi never worked.
Stayed 5 nights in Jun 2024

8/10 Good

Ali

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Perfect for young families

Perfect for families, would have given 10/10 given the price but room cleaning was consecutively poor standard.
Stayed 7 nights in Jul 2022

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms
Stayed 5 nights in Aug 2024

10/10 Excellent

SUN A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great property, located right next to Cala Gran (3 minute walking distance! Our room was spacious and clean, and it even came with kitchen utensils if needed. The property is huge and is beautifully maintained. We loved how close it was to the downtown area with many food options, and how it was even closer to the water. The staff was also wonderful and generous. They welcomed us and made us feel comfortable, and assisted us with our many needs!
Stayed 1 night in Oct 2022

2/10 Terrible

Gentjana

Slow, old and mold everywhere. Food is soooo bad.
Stayed 8 nights in Aug 2023

6/10 Okay

Flemming

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Poor standard

Stayed here for 10 days. Room is "cleaned" every day, but far from good enough. Floors are dirty even after cleaning, as visible under the feets. Bathroom only swiftly cleaned, toilet smells urine. Had to buy our own cleaning chemicals. Room is weary with loose parts. Bathroom is in need of renovation. We also had both ctenolepisma longicaudat and cockroaches in our apartment. Restaurants, bar and other outside areas is OK. Nice staff.
Stayed 7 nights in Jul 2022

4/10 Poor

Alexandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in experience was horrible. The employees were not welcoming at all and gave very vague information on how to go to my room (the hotel has multiple buildings), it really felt like I was bothering them… I asked for a different room right away (they gave me a room above the restaurant and the pool) because, as a solo traveler, I preferred to be in a quiet area. The employee had no desire to help or empathy and said that the room was on the second floor and I wouldn’t hear anything… I, of course, heard everything, the rooms are not well isolated. The pool was extremely noisy with nighttime animation, music, people and kids being very loud. The room when I checked in was not very clean (sand on the floor, hair in the shower). The bedsheets are extremely uncomfortable and the towels were old and overused. I do not recommend this hotel, it’s not worthy of 4 stars at all.
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alles gut

Alles gut 💪
Stayed 6 nights in Oct 2024

8/10 Good

Dante

Stayed 6 nights in Aug 2024

8/10 Good

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Housekeeping did not really clean our room each day. Towels were not replaced during our whole 5 day stay, even when left on floor. They were just hung up again each time, which seemed odd. Overall lovely resort.
Stayed 5 nights in Aug 2024

10/10 Excellent

Caryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

CIBELE

Liked: Staff & service, property conditions & facilities, room comfort

Muito bom.

No geral foi muito bom, apenas a camareira não trocou as toalhas e minha bebê fez xixi na cama e ela não trocou o edredom, só dobrou e colocou o mesmo. De resto, voltaria.
Stayed 3 nights in Jul 2024

10/10 Excellent

Dong Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
너무 만족스러웠어요. 성수기에 방컨디션과 즐길수 있는 숙박 프로그램 그리고 주위에 맛집이나 구경거리가 많이 있었습니다. 직원들도 친절했어요
Stayed 2 nights in Aug 2024

6/10 Okay

John

Liked: Staff & service
Stayed 3 nights in Jul 2024

8/10 Good

Jonghyub

Stayed 4 nights in Jul 2024

10/10 Excellent

Katrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unseren Kindern haben die Spiele am Pool sehr gut gefallen, vor allem Wasserball! Insgesamt ist das Hotel sehr gut gelegen, eher ruhig und sehr zentral zur Einkaufsmeile, viele Restaurants sind in der Nähe, und zum Strand muss nur eine kleine Straße überquert werden. Das Frühstücksbüffet war gut, Abends hat uns das Büffet nicht so zugesagt. Die Salate und Dessert waren okay aber die Auswahl an Hauptgerichten war sehr begrenzt. Die zugehörige Pizzeria Picco, und die Getränke & das Essen am Pool sind super! Die Anlage ist sehr sauber und gepflegt. Wir kommen gerne wieder!
Stayed 14 nights in Jul 2024

10/10 Excellent

Antika

Stayed 7 nights in Jun 2024

8/10 Good

Morten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lækkert

Lækkert hotel, eneste der var dårligt… Sovesofa i stuen virkelig tynd madras efter 16 dage var min ryg helt færdig, konen og vores 2 børn sov i soveværelset der var sengen perfekt. Hver morgen kl 6 begyndte kampen om ligge stole hvilke var lidt træls, men sådan er det jo de steder hvor der er englænder de er virkelig er træls folke færd. Lækkert hotel kommer gerne igen
Stayed 16 nights in Jul 2024

8/10 Good

Patrik Robert

Liked: Staff & service, amenities, property conditions & facilities
Fint hotell med fina rum. Mycket bra läge. Nära till allt och trevlig personal. Relativt lyhörda rum. Städning ok, men långt ifrån perfekt. Diskar eller byter inte ut glas och koppar. Städade inte balkongen på hela veckan och det blir lätt sandigt och stökigt med barn och nära till strand. Dessutom tror jag städpersonalen väckte oss varje morgon när de började städa och prata högljutt med varandra utanför tidigt på morgonen. Överlag ett fint hotell med mycket bra läge.
Stayed 7 nights in Jul 2024