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Aparthotel

Quest Caroline Springs

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Photo gallery for Quest Caroline Springs

Room
Front of property
Room
Lobby sitting area
Living area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Outdoor space
S$180
includes taxes & fees
1 May - 2 May

Explore the area

View in a map
234 Caroline Springs Boulevard, Caroline Springs, VIC, 3023
  • Place, Caroline Springs Leisure Centre
    ‪5 min walk‬
  • Place, Clarke Road Streamside Reserve
    ‪15 min walk‬
  • Place, Watergardens Town Centre
    ‪9 min drive‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪23 min drive‬

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About this property

Quest Caroline Springs

This smoke-free aparthotel features a snack bar/deli, a conference centre and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Each apartment features a kitchen with a fridge and a microwave, plus free WiFi and an LCD TV with digital channels. Guests can appreciate conveniences, such as a sitting area and a coffee/tea maker, and other amenities include Netflix and a minibar.
Quest Caroline Springs offers 80 accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. 32-inch LCD televisions come with digital channels and Netflix. Accommodation at this 4.5-star aparthotel has kitchens with fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Melbourne aparthotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and complimentary newspapers. Housekeeping is provided on a daily basis.

Amenities

Kitchen
Pet-friendly
Free WiFi
Air conditioning
Laundry
Outdoor space

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 45
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 45
Express check-out available

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of AUD 80 per pet, per night (maximum of AUD 550 per stay), plus a one-off cleaning fee of AUD 350 and a deposit of AUD 350 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 65.0 per night.
Cots (infant beds) are available for AUD 5.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for self-service breakfast: from approximately AUD 16.95 per person
  • Covered self-parking fee: AUD 10 per day
  • Pet deposit: AUD 350 per stay
  • Pet fee: AUD 80 per pet, per night (maximum AUD 550 per stay) plus a one-off AUD 350 cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: AUD 45 (subject to availability)
  • Late check-out fee: AUD 45 (subject to availability)
  • Crib (infant bed) fee: AUD 5.0 per night
  • Rollaway bed fee: AUD 65.0 per night
  • High chair fee: AUD 0.00 per day
  • Credit card charges are subject to a surcharge of 2.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place an authorization of AUD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Quest Caroline Springs pet-friendly?

Yes, pets are allowed at this property. There's a deposit of AUD 350 per stay and a fee of AUD 80 per pet, per night. A cleaning fee of AUD 350 also applies. Service animals are exempt from fees.

How much does it cost to stay at Quest Caroline Springs?

As of 31 Mar, 2026, prices found for a 1-night stay for 2 adults at Quest Caroline Springs on 1 May, 2026 start from S$180, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Quest Caroline Springs?

Self-parking is available for AUD 10 per day.

What time is check-in at Quest Caroline Springs?

Check-in start time: 2:00 PM; check-in end time: anytime. Early check-in is available for a fee of AUD 45 (subject to availability).

What time is check-out at Quest Caroline Springs?

Checkout is at 10 AM. Late checkout is available for AUD 45 (subject to availability).

Where is Quest Caroline Springs located?

Located in the business district, this family-friendly aparthotel is within 9 mi (15 km) of Watergardens Town Centre, Overnewton Castle and Sunshine Hospital. Footscray Hospital and Highpoint Shopping Centre are also within 12 mi (20 km).

Quest Caroline Springs Reviews

Reviews

8.2

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 271 out of 622 reviews
Rating 8 - Good. 210 out of 622 reviews
Rating 6 - Okay. 91 out of 622 reviews
Rating 4 - Poor. 26 out of 622 reviews
Rating 2 - Terrible. 24 out of 622 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Communication

Reviews

Verified

10/10 Excellent

Ashnika

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, comfortable rooms and excellent friendly staff. Highly recommended for short or long stays special thanks to Amy for guidance around local culture, experience, and dining options and great friendly chat.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Evangeline

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and staff.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

jonathon

Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to Calder Park race track. Food and shopping very close
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly and welcoming staff. Nice clean and comfortable rooms.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

sharon

Liked: Cleanliness, room comfort, communication
Clean comfortable room great customer service
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Junroe

Liked: Communication
It’s a very convenient hotel but its too loud with cars every night
Stayed 9 nights in Dec 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities, communication
Clean room and friendly staff
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, property conditions & facilities, communication
Room was clean and the shopping centre is right next door. With plenty of food options.
Stayed 5 nights in Sep 2025
Verified

8/10 Good

elmer

Liked: Cleanliness, amenities, communication
All up good service and quick signin
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Sam

Liked: Cleanliness, amenities, communication
The room is very clean, cozy and comfortable. It is so quiet yet is close to so many restaurants and mall food court. We really love our stay at the hotel. It has very convenient locationb and fast Internet with parking downstairs. Highly recommend this hotel. We had a late check-in due to flight disruption. The night manager was super fast and friendly checking us in and also very informative. The overall service was best in class. Great location and hotel super fast
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Leigh

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were great! Friendly, helpful, and courteous. Apartment was very nice, clean, a good size bed which was extremley comfortable, and great block out curtains for a good nights sleep!! Good sized bathroom with great shower pressure. Convenient location, shopping centre next door, large selection of restaraunts within the vicinity, short trip to the airport! Would highly recommend.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

K Anne

Liked: Cleanliness, amenities, property conditions & facilities, communication
We love the ambiance of the place. It’s quite big room. Definitely recommended for a long stay.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Keroles

Liked: Cleanliness, amenities, property conditions & facilities, communication
perfect stay
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Kym

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good stay apart from some minor maintenance issues and noisy other guests the first night.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to my work
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Claire

Liked: Cleanliness, amenities, property conditions & facilities, communication
The rooms were very nice and spacious, views were stunning.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

lynda

Liked: Cleanliness, property conditions & facilities, communication
Great place
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Thanh

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a Wonderful stay- connected to shopping Mall with many restaurants, coffee shops, bakeries, Woolwoths, Coles, Aldi, etc... love it - will stay again. thank you all our friendly staffs -
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Denis

Liked: Amenities
Very convenient location with heaps of local options for food, both groceries and restaurants.
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Matthew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staff and location
Stayed 1 night in Jan 2025
Verified

8/10 Good

Adam

Liked: Cleanliness, property conditions & facilities, communication
Problem with the first room. Staff were very helpful to move us quickly into a more suitable room
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, property conditions & facilities
Friendly staff, easy check in and out, excellent facilities. We will definitely come back
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Keroles

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely property and reasonable prices
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Zeljana

The beds were so comfortable and the rooms were so clean. The front reception staff were very friendly. We will definitely be back
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Joanne

Liked: Cleanliness, property conditions & facilities, communication
Great large clean rooms and bathrooms . For a newish property the beds were so cheap and hard could feel the springs
Stayed 1 night in Jul 2025

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