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Travelers Suites Orange Cartagena

Beach apartment with free breakfast and 24-hour business centre

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Photo gallery for Travelers Suites Orange Cartagena

View from room
Outdoor spa tub
Front of property
Room
Breakfast area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Pet-friendly
  • Housekeeping
  • Kitchen

Explore the area

View in a map
Cra 10 No 5a - 15 Castillo Grande, Cartagena, Bolivar, 130001
  • Place, Castillo Grande Beach
    ‪3 min walk‬
  • Place, Bocagrande Beach
    ‪13 min walk‬
  • Place, Clock Tower
    ‪6 min drive‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪14 min drive‬

Choose your unit

View all photos for Apartment, 2 Bedrooms

Room

Apartment, 2 Bedrooms

  • 689 sq ft
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Apartment, 3 Bedrooms

Room

Apartment, 3 Bedrooms

  • 3 bedrooms
  • Partial ocean view
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Twin Bunk Bed

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About the area

Cartagena

Castillogrande, a neighbourhood in Cartagena, is home to Travelers Suites Orange Cartagena. The area's natural beauty can be seen at Bocagrande Beach and Port, Fortresses and Group of Monuments, while Bastion of Santiago and Colon Theater are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Jaime Moron Stadium or Estadio De Softbol De Chiquinquira. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.
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What's nearby

  • Castillo Grande Beach - 3 min walk - 0.3 km
  • Bocagrande Beach - 13 min walk - 1.1 km
  • El Laguito Beach - 19 min walk - 1.6 km
  • Clock Tower - 6 min drive - 3.7 km
  • Cartagena de Indias Convention Center - 7 min drive - 4.1 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 13 min drive

Restaurants

  • ‪Restaurante DUNIA - ‬11 min walk
  • ‪Las Chivas - ‬13 min walk
  • ‪M Cocina - ‬11 min walk
  • ‪BOKA Cocina y Bar - ‬11 min walk
  • ‪Italian Pizza & Pasta - ‬12 min walk

About this property

Travelers Suites Orange Cartagena

Beach apartment with free breakfast and 24-hour business centre
An outdoor pool, a 24-hour business centre and a business centre are available at this smoke-free apartment building. Free breakfast (local cuisine) is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include conference space, concierge services and dry cleaning. Each apartment has 3 bedrooms and offers free WiFi and a minibar. Guests will find a kitchen with a fridge, a stovetop and a microwave.
Travelers Suites Orange Cartagena offers 32 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. A pillow menu is available. Televisions come with cable channels. Accommodation at this 3-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the apartment include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Pool
Breakfast included
Kitchen
Pet-friendly
Parking included
Free WiFi

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of COP 55000 per pet, per night
Welcoming dogs and cats only
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 70000 per vehicle (one way)
  • Pet fee: COP 55000 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Travelers Suites Orange Cartagena have a pool?

Yes, this property has an outdoor pool.

Is Travelers Suites Orange Cartagena pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of COP 55000 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking at Travelers Suites Orange Cartagena?

Self-parking is free at this property.

What time is check-in at Travelers Suites Orange Cartagena?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Travelers Suites Orange Cartagena?

Checkout is at noon.

Does Travelers Suites Orange Cartagena provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 70000 per vehicle applies.

Where is Travelers Suites Orange Cartagena located?

Located in Castillogrande, this beach apartment building is within 1 mile (2 km) of Malecón Bahía de las Ánimas and Bocagrande Beach. Castillo Grande Beach Plaza and Castillo Grande Beach are also within 10 minutes.

Travelers Suites Orange Cartagena Reviews

Reviews

8.4

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 77 out of 151 reviews
Rating 8 - Good. 42 out of 151 reviews
Rating 6 - Okay. 17 out of 151 reviews
Rating 4 - Poor. 5 out of 151 reviews
Rating 2 - Terrible. 10 out of 151 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

8.2/10

Communication

Reviews

8/10 Good

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Nice property Well located
Stayed 5 nights in Feb 2025

8/10 Good

martin

Liked: Cleanliness, amenities, property conditions & facilities, communication
The scenery, the location, the hospitality. A wonderful place to stay
Stayed 3 nights in May 2024

10/10 Excellent

Priscilla

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful location
Stayed 1 night in Jul 2024

8/10 Good

Edgardo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good Location. Good value for 2 bedroom with patio; good breakfast.
Stayed 2 nights in May 2024

10/10 Excellent

Zachary

Liked: Cleanliness, room comfort, communication
Good location. Fully load kitchen for cooking. Very clean. Great balcony.
Stayed 1 night in Apr 2024

10/10 Excellent

charles

Liked: Cleanliness, amenities, property conditions & facilities, communication
Safe and very friendly. Exactly as advertised
Stayed 9 nights in Jun 2023

6/10 Okay

Rob

They give you no choice, but to wear a orange wristband for your entire stay and they charge you six thousand pesos per person for the wristbands, it says nowhere in the Expedia app when I booked online for the additional charges, The pool is a lot smaller than it looks in the photos, but nice view from the 20th floor…
Stayed 1 night in Oct 2024

2/10 Terrible

Jesus

Disliked: Cleanliness, amenities, property conditions & facilities, communication
The manager cancelled my reservation because was overbooked incorrectly Terrible reception services
Stayed 1 night in Mar 2024

6/10 Okay

LUIS

Liked: Communication
Apartment has many maintenance issues that could be solved Sheets and mattresses were not comfortable at all
Stayed 1 night in Jun 2024

8/10 Good

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities, communication
I loved having a whole apartment. the office is located in the parking garage, which i wish i had known when i got there, while i was there the key card reader battery died so i had to keep going down to get a key to get in and return it back to the office, and also one of the elevators stopped working so it was only one for everyone. but i loved the location and walking to the beach was about 5 minutes! there is a store across the street as well that carries everything you could need so that was super helpful, the breakfast was small, so we decided to just cook ourselves in the apartment
Stayed 5 nights in Oct 2023

6/10 Okay

Eric

Disliked: Room comfort

Ok uncomfortable

Falling apart. No hot water none. Shower handle fell off no water for half day. In room safe never opened without maintenance assistance. Nothing on tv. Charged for cleaning. Minimal towels
Stayed 2 nights in Nov 2022

6/10 Okay

john

Liked: Amenities, property conditions & facilities
Overall property experience was above average my only disappointment was the breakfast that was included in our stay was less than average. It was the same things everyday no variety wuth options. It was just eggs and toast and it was served like that everyday. It would have beem nive to have options like hashbrowns or some kind of potatoe to compliment the dish. And the last disappointment was the pool. At 6 pm the pool closes i thought this was ridiculous to early for any pool to close. Guests are just getting comfortable then they tell you to leave.
Stayed 5 nights in Feb 2024

4/10 Poor

Mahmoud

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Only thing going for this property is the size, it is spacious, everything else? Well read below. 1) no hot water, told the reception, they said ok. As is thanks for letting them know and that's it. 2) dust, hair and everything else below all furniture 3) somehow room service comes and take the towels away! Have to go down everytime to get towels. 4) to service what's so every, had to take my 7 bags luggage up by myself. 5) one roach in the bathroom. 6) outdoor cheap and broken furniture is used inside the apartment. 7) have to walk through a parking to speak with the managment office. They are rude, the managment is. The staff such as breakfast and laundry, they are very kind. Tried to simplify it as much as possible.
Stayed 7 nights in Nov 2023

4/10 Poor

Fred

The management located in the garage of the hotel was all about money and not about delivering good customer service. We reserved a five day stay online on Expedia and was given the option to pay at the hotel upon check in. We paid for five days at the hotel when we checked in. The managers (there were two men in the office who said that they were managers) took our payment for five days and purposely did not mentioned that they would charge us for the previous day that we reserved but could not check in. We reserved for five days, Sunday check in and check out on Saturday but actually checked in on Monday. At the end, the managers said that we reserved but did not show on Sunday so we needed to pay for an extra day. We were charged for a Sunday stay but did not stay at the hotel on Sunday. Since we planned to stay for five days we were forced to pay for an additional day. We paid for six days but only stayed for five days. We were not told in advance or at check in of this additional day charge and was sent an email on the day before check out telling us that we had to check out immediately or had to pay an additional day to remain at the hotel. As a family with children, we were put in a difficult take it or leave it position and were taken advantage of. We were ripped off by the managers. As visitors from the US, We would not recommend this hotel to any American visitors to Columbia.
Stayed 5 nights in Jul 2025

10/10 Excellent

Dulce

Liked: Cleanliness, amenities, property conditions & facilities
It was Located in a perfect location, easy to get to an from the airport, breakfast was basic but it was good, appliances are old but functional, it’s just a block away from a quiet beach.
Stayed 3 nights in Jul 2025

10/10 Excellent

JOOSIMAR BLADIMIR

Liked: Cleanliness, amenities, property conditions & facilities, communication
Me parece muy buen lugar para hospedarse, lo recomiendo.
Stayed 1 night in Jun 2025

10/10 Excellent

Hernando Antonio

Liked: Cleanliness, room comfort, communication
Muy bueno el apto
Stayed 1 night in Jun 2025

10/10 Excellent

Lamis

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing place to stay
Stayed 18 nights in Mar 2025

8/10 Good

Claudia

Liked: Property conditions & facilities, communication
Love this place, being there a couple times before. Easy checking in, staff is really nice and helpful.
Stayed 3 nights in Jan 2025

2/10 Terrible

Mayra Esmeralda

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Lo peor me cobraron el hospedaje sin tener disponibilidad. Pague y al llegar no tenían apartamentos tuve que rentar en otra parte y no me reembolsaron mi dinero
Stayed 3 nights in Jan 2025

10/10 Excellent

JOSHUA

Liked: Cleanliness, amenities, property conditions & facilities, communication
Muy buena ubicación y excelentes vistas, el precio a traves de expedia muy favorable
Stayed 2 nights in Nov 2024

8/10 Good

Endre

Liked: Cleanliness, room comfort
Vi hadde eit fint opphald. Romslege leiligheter. LÅg litt langt frå gamlebyen og til butikk/kafeområdet, og sakna delvis ein respesjon å forhalda seg til. Flott med frukost, fint basseng (som var i minste laget). Kort veg til strand
Stayed 6 nights in Oct 2024

10/10 Excellent

Marussia

Liked: Cleanliness, room comfort, communication
Buena ubicación y los empleados son muy amables, también el desayuno es delicioso y en el piso 14 tienen una vista panorámica de la ciudad de Medellin. Good location and employee are so friendly also the breakfast are delicious and in the 14 floor have the panoramic view of the city of Medellin.
Stayed 3 nights in Sep 2024

10/10 Excellent

Lessy Lineth

Liked: Cleanliness, property conditions & facilities, communication
Bonito lugar
Stayed 6 nights in Sep 2024

6/10 Okay

Alberto M.

Liked: Cleanliness
Disliked: Property conditions & facilities
Check-in process was very slow and the office was inside the parkade which seemed a little shady. There was no soap in the bathrooms which kept us from showering properly.
Stayed 1 night in Sep 2024