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Aqua Palace Chatan by Coldio Premium

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Photo gallery for Aqua Palace Chatan by Coldio Premium

Exterior
Rooftop pool
Exterior
View from room
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi

Explore the area

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1-9-37 Kuwae, Chatan-cho, Chatan, Okinawa, 904-0102
  • Place, American Village
    ‪6 min walk‬
  • Place, US Naval Hospital Okinawa
    ‪7 min walk‬
  • Place, Sunset Beach
    ‪11 min walk‬
  • Airport, Naha (OKA)
    ‪41 min drive‬

Choose your unit

View all photos for Premium Suite Condo, Non Smoking

Room

Premium Suite Condo, Non Smoking

  • 807 sq ft
  • 2 bedrooms
  • Sleeps 11
  • 4 Large Single Beds and 3 Single Futons

View all photos for Top Floor Premium Suite Condo - Special version, Non Smoking

Room

Top Floor Premium Suite Condo - Special version, Non Smoking

  • 807 sq ft
  • 2 bedrooms
  • Sleeps 11
  • 4 Large Single Beds and 3 Single Futons

View all photos for Premium Suite Condo

Room

Premium Suite Condo

  • Sleeps 7

View all photos for Premium Suite Condo On The Upper Floor

Room

Premium Suite Condo On The Upper Floor

  • Sleeps 7

View all photos for ANNEX YUI NO IE II, Non Smoking

Room

ANNEX YUI NO IE II, Non Smoking

  • 1808 sq ft
  • 3 bedrooms
  • Sleeps 15
  • 5 Large Single Beds and 6 Single Futons

View all photos for ANNEX YUI NO IE I, Non Smoking

Room

ANNEX YUI NO IE I, Non Smoking

  • 3 bedrooms
  • Sleeps 12
  • 4 Double Beds and 1 Single Bed

View all photos for ANNEX Clover, Non Smoking

Room

ANNEX Clover, Non Smoking

  • 807 sq ft
  • 2 bedrooms
  • Sleeps 11
  • 4 Double Beds and 2 Single Futons

View all photos for ANNEX YUI NOIE Ii

Room

ANNEX YUI NOIE Ii

  • Sleeps 11

View all photos for ANNEX YUI NOIE I

Room

ANNEX YUI NOIE I

  • Sleeps 9

View all photos for ANNEX Clover

Room

ANNEX Clover

  • Sleeps 7

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About the area

Chatan

Located in Chatan, Aqua Palace Chatan by Coldio Premium is near the beach. American Village and Depot Island are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Sunset Beach and Cape Zanpa. Camp Foster and Kadena Air Base are two other places to visit that come recommended.
View more Apartments in ChatanOpens in a new window

What's nearby

  • American Village - 6 min walk - 0.6 km
  • US Naval Hospital Okinawa - 7 min walk - 0.7 km
  • Depot Island - 9 min walk - 0.8 km
  • Chatan Park - 11 min walk - 0.9 km
  • Sunset Beach - 11 min walk - 1.0 km

Getting around

  • Tedako-Uranishi Station - 14 min drive
  • Naha (OKA) - 43 min drive

Restaurants

  • ‪はま寿司北谷伊平店 - ‬5 min walk
  • ‪マクドナルド - ‬5 min walk
  • ‪A&W - ‬6 min walk
  • ‪京都北白川ラーメン 魁力屋 北谷美浜店 - ‬7 min walk
  • ‪おきなわ畑 でーじな豚 - ‬7 min walk

About this property

Aqua Palace Chatan by Coldio Premium

This apartment building features an outdoor pool, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar and a vending machine are on-site. Each apartment provides a flat-screen TV with digital channels, plus a kitchen with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a washer/dryer and an electric kettle, and other amenities include free WiFi and a balcony.
Aqua Palace Chatan by Coldio Premium offers 24 accommodations with washers/dryers and rice cookers. Rooms open to balconies. Beds feature down duvets. Accommodation at this 3-star apartment has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with digital channels.

Recreational amenities at the apartment include an outdoor pool.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
4 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 11:00 PM
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Frequently asked questions

Does Aqua Palace Chatan by Coldio Premium have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 11:00 PM.

Is Aqua Palace Chatan by Coldio Premium pet-friendly?

No, pets are not allowed at this property.

How much is parking at Aqua Palace Chatan by Coldio Premium?

Self-parking is free at this property.

What time is check-in at Aqua Palace Chatan by Coldio Premium?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Aqua Palace Chatan by Coldio Premium?

Checkout is at 11:00 AM.

Where is Aqua Palace Chatan by Coldio Premium located?

Situated near the beach, this apartment building is within a 15-minute walk of American Village, Depot Island and Sunset Beach. Camp Foster and Kadena Air Base are also within 3 mi (5 km).

Aqua Palace Chatan by Coldio Premium Reviews

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 149 out of 221 reviews
Rating 8 - Good. 50 out of 221 reviews
Rating 6 - Okay. 9 out of 221 reviews
Rating 4 - Poor. 9 out of 221 reviews
Rating 2 - Terrible. 4 out of 221 reviews

9.0/10

Cleanliness

8.8/10

Amenities

9.0/10

Property conditions & facilities

7.0/10

Check-in

8.0/10

Communication

8.0/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Man Fung

Liked: Property conditions & facilities, communication
great for staying
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Kimerly

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is a beautiful property. This room was the most spacious of our stay in Japan. There is a separate bedroom that can comfortably sleep 4 with an en-suite. There are 2 additional beds in the main area plus an additional shower and washroom. The washer and dryer worked better than any other place we stayed (we stayed at other places in Tokyo and Hiroshima). The rooftop bar and the rooftop infinity pool are a nice touch. The property is only a 7 minute walk to American Village. The only negative was self check in. It took three of us to figure it out and check in.
View of American Village from the rooftop infinity pool.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

AIZA

Liked: Cleanliness, amenities, property conditions & facilities, communication
The rooms are big! Excellent! Perfect for family
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Brett

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay near American Village. Great views from the rooftop pool. Would definitely stay again.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Jeeyung

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious for family trip!!
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great spot?
Stayed 5 nights in Jun 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication

cozy hotel

cozy and large. there are two toilets and enpugh beds for six people stay. Prompt reply. will recommend to friends.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Kimona

Liked: Cleanliness, amenities, property conditions & facilities, communication
It’s always a pleasure to stay at the Coldio.
Stayed 1 night in May 2024
Verified

8/10 Good

Brandon

Liked: Room comfort, communication

Nice option for space and self-cooking

No staff for check-in, just a tablet which worked fine for us. No cleaning during the 3 days we stayed which again was fine for us. The separate washer and dryer on site were nice. Apartment was large and appliances worked well. Didn't get a chance to check out the rooftop pool. Only negative was mildew/mold growth in showers which seems like it might be unavoidable in Okinawa - humidity was nearly 80% with temps in the high 80's while we stayed. Ran AC and fans consistently to cut through it. Otherwise very clean - furnishings and bedding were nice and kitchen in good shape.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

YIU CHUNG

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room are large and clean. Easy to assess.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Arthur

Liked: Cleanliness, property conditions & facilities
Unit was a good size for a family of five, clean quiet and comfortable. The pool is decent size with a view of the city, there is a bar on the rooftop which serves good mix of alcoholic drinks. There’s also a izakaya downstairs and a lot of restaurants are walkable. Will stay there again!
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort

Great for big room

Good location and many restaurants nearby. 10 mins walk to American village. But all e-checkin and out is not easy for some ppl but not too difficult. The room was big and clean with good view.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort

Great spacious property, pity about customer svc

Great property, very spacious especially for Japan city standards. Only gripe is with being able to talk to a representative is especially difficult. For example, parking is in specific spots, I came home one evening and found another car in my spot, I couldn't do anything about it. Next morning I found a note on my car as I had then parked in another spot. Resolving this issue is practically impossible.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Hiu Tung Hilda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very new and clean Kitchen is extremely clean and well equipped with utensils and cutlery Washing machine provided with detergent Got 2 toilets and bath tub which is so nice and crucial for group of people
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed in a premium condo. The facilities were excellent. Huge apartment for our family of five. Super clean. Easy walk to nearby restaurants and America Village. The worst part was having to leave. Our kids loved the rooftop pool. Sogoi!!
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, room comfort, communication
Everything was wonderful. The rooms are super clean and the communication for any mishaps are quickly resolved. The beds are a tiny bit hard but that’s just my personal preference. Otherwise, it has been a great stay
Stayed 8 nights in Apr 2023
Verified

4/10 Poor

??

Disliked: Cleanliness, property conditions & facilities, communication
I booked 10 person, but pillow has just 9. And no additional blanket or something.
Stayed 2 nights in Jan 2025
Verified

4/10 Poor

Oscar

Disliked: Cleanliness, amenities, communication
The room itself wasn't bad, but the stay was ruined by a few major problems: Inconsistent Hot Water: Hot water supply was very unreliable. It would run cold within 1-2 minutes of starting a shower, forcing me to turn the water off and wait for a few minutes before it got hot again. You can't even fill the bathtub because the hot water doesn't last long enough. Poor Directions: Finding the place was a nightmare. I booked the ANNEX Clover but only found out it was in a completely different location when I got to the main hotel. The "guide" they gave me was useless, and I had to figure out how to get there on my own. This meant putting all my luggage back in the car and driving again. Confusing Parking: The parking situation was a mess. I was assigned a specific spot number for the Annex, but that number wasn't actually visible when I arrived. I parked randomly at first. Only after going inside did I find a map that clarified which spots were which, forcing me to go back out and move my car. Bugs: There were bugs in one of the bedroom so keep that in mind if you plan to stay here. Keep in mind this is a self-service hotel. There's no one around to help instantly if you have an urgent issue. I guess you get what you pay for, so think twice before you book here.
Stayed 4 nights in Oct 2025
Verified

4/10 Poor

Hong Sik

Disliked: Amenities, communication
Traveled with 3 yo and 1yo. I booked for 2 days and ended up staying only 1 day and checked out. Overall horrible experience and never will stay in any Coldio property when visiting okinawa. The good: - washer and dryer - good water pressure - large trash can The bad: - impossible checkin process. Never received qr or 6 digit code. Nobody is there to help. Cleaning staff and person over the phone spoke little to no English. - dusty under the sofa, bed - table is too dirty (woven wood making it difficult to clean) - very loud environment (loud car noise until 1am at night) - lot of light pollution in the room. The coldio sign in the mirror lights up in bright blue. Very annoying when sleeping. - TV only shows like 4 channels - not soundproofed well, gets very annoying when upstairs kids run around - Dadami and bathroom are half step up so my kids ended up falling quite often, safety hazard especially in the corner.
Verified

6/10 Okay

Sanghee

Liked: Room comfort
Disliked: Cleanliness
위치 등 대가족이 함께 쓰기에는 적절하였습니다만, 일단 주방에 인원수 대로 그릇등도 없어서 제대로 활용하진 않았습니다. 여기에 숙박후 접촉성 피부염이 생겨 병원다녀왔습니다. 깨끗하지 않다는 평이 많다더니 침대를 한쪽으로 모느라 밀었더니 먹다남은 과자가 나오고, 피부병도 걸리고..감안해야하나봅니다
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Mengling

Liked: Cleanliness, amenities, communication
非常推薦 房間大很乾淨 晚上很安靜
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Fanny

Liked: Cleanliness, amenities, property conditions & facilities, communication
除了check-in 後搵自己住邊有困難，其他都非常好，乾淨舒服，而且換床單的工作人員也非常有禮貌。如果可以有延遲退房會更好（因是晚上8點機，想1時退房）
廚房物品都齊全
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

YI TING

Liked: Cleanliness, amenities, communication
房間很大，也很漂亮
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

ming-che

Liked: Cleanliness, room comfort
Disliked: Communication
住宿真的標示很不清楚浪費很多時間在入住，其他不錯
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

TSUTSUI

Liked: Cleanliness, amenities, communication
清潔感　景色　場所　駐車場の広さ　全て最高です
Stayed 3 nights in Dec 2025