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The Nchantra Pool Suite Phuket

Luxury aparthotel on the beach, with outdoor pool

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Photo gallery for The Nchantra Pool Suite Phuket

Room
Sports facility
Family dining
Room
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Kitchen
  • Breakfast available
  • Gym
  • Barbecue grill
  • 24/7 front desk

Explore the area

Map
41/44 Moo 1 Sirey Beach, Muang, Ratsada, Phuket, 83000
  • Phuket Weekend Market
    ‪9 min drive‬
  • Ratsada Pier
    ‪9 min drive‬
  • Patong Go-Kart Speedway and Phuket Offroad Fun Park
    ‪15 min drive‬
  • Phuket (HKT-Phuket Intl.)
    ‪57 min drive‬

Choose your unit

View all photos for Junior Room

Room

Junior Room

  • Resort view
  • 160 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Villa

Room

Junior Villa

  • Resort view
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

View all photos for Exclusive Villa

Room

Exclusive Villa

  • Resort view
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

View all photos for Elite Suite

Room

Elite Suite

  • Resort view
  • 200 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Villa

Room

Standard Villa

  • Sea view
  • 200 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Large Single Beds, 1 King Bed and 1 Single Sofa Bed

View all photos for Family Villa

Pool

Family Villa

  • Resort view
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Family Room

Room

Family Room

  • Resort view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Presidential Villa

Outdoor pool

Presidential Villa

  • Sea view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About the area

Ratsada

Located in Ratsada, The Nchantra Pool Suite Phuket is on the beach. Patong Go-Kart Speedway and Phuket Offroad Fun Park and Ao Po Grand Marina are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Phuket Weekend Market and Bangla Road. Travelling with kids? Consider Andamanda Phuket and Phuket Zoo. Scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby.

What's nearby

  • Phuket Weekend Market - 9 min drive - 7.0 km
  • Ratsada Pier - 9 min drive - 4.6 km
  • Bangkok Hospital Phuket - 12 min drive - 9.9 km
  • Limelight Avenue Phuket - 13 min drive - 7.2 km
  • Patong Go-Kart Speedway and Phuket Offroad Fun Park - 15 min drive - 9.2 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 57 min drive

Restaurants

  • ‪Starbucks (สตาร์บัคส์) - ‬5 min drive
  • ‪Chester's Coffee - ‬6 min drive
  • ‪Prego by the Beach - ‬4 min drive
  • ‪MIX Lounge - ‬4 min drive
  • ‪Monkey Bar - ‬5 min drive

About this property

The Nchantra Pool Suite Phuket

Luxury aparthotel on the beach, with outdoor pool
At The Nchantra Pool Suite Phuket, relax by an outdoor pool or hit the beach where you can enjoy yoga. Each apartment provides an LED TV with satellite channels, plus a kitchen with a fridge, an oven and a stovetop. Thoughtful touches include bathrobes and slippers. Other touches available are free WiFi and a furnished patio.
The Nchantra Pool Suite Phuket offers 53 air-conditioned accommodations with DVD players and a safe. Rooms open to furnished patios. This individually decorated and furnished accommodation includes desks. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, kitchenware and utensils and coffee/tea makers. Bathrooms include a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Ratsada aparthotel provides complimentary wireless Internet access. 42-inch LED televisions come with satellite channels. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the aparthotel include an outdoor pool, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Pool
Kitchen
Parking included
Free WiFi
Restaurant
Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are available for THB 2000.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: THB 5000
  • New Year's Eve (31 December) Gala Dinner per child: THB 2500 (from 4 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately THB 350 for adults and from THB 170 for children
  • Airport shuttle fee: THB 6 per vehicle (one-way)
  • Airport shuttle fee per child: THB 2 (one-way), (from 1 to 6 years old)
  • Crib (infant bed) fee: THB 2000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does The Nchantra Pool Suite Phuket have a pool?

Yes, this property has an outdoor pool.

Is The Nchantra Pool Suite Phuket pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Nchantra Pool Suite Phuket?

Self-parking is free at this property.

What time is check-in at The Nchantra Pool Suite Phuket?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Nchantra Pool Suite Phuket?

Checkout is at 11:00 AM.

Does The Nchantra Pool Suite Phuket provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 6 per vehicle applies.

Where is The Nchantra Pool Suite Phuket located?

Nestled on the beach, this Ratsada aparthotel is 1.9 mi (3 km) from Koh Sirey Temple and 2.8 mi (4.5 km) from Ratsada Pier. Saphan Hin and Phuket Weekend Market are also within 6 miles (10 km).

The Nchantra Pool Suite Phuket Reviews

Reviews

8.0

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
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Rating 10 - Excellent. 30 out of 79 reviews
Rating 8 - Good. 29 out of 79 reviews
Rating 6 - Okay. 9 out of 79 reviews
Rating 4 - Poor. 7 out of 79 reviews
Rating 2 - Terrible. 4 out of 79 reviews

7.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

4.6/10

Communication

Reviews

10/10 Excellent

Benjamin

Liked: Cleanliness, room comfort, communication
the property is at very good location and my boy loves to go to the beach in couple minutes. Stuffs are very kind and provide excellent services.
Stayed 2 nights in Aug 2024

2/10 Terrible

Alexandra

Disliked: Cleanliness, room comfort, communication

Terrible

This is not a place to stay, the room had mold & water damage everywhere and was dirty on all outdoor areas with staff leaving cigarettes on terraces etc When we tried talking to staff they laughed and could not help - saying no manager Due to asthma we could not stay but hotel would not refund the room - we ended up having to go to the police and are still waiting on a refund
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, communication

Not as shown in photos

Really run down hotel, everything is in need of a good clean, paint and some TLC. Photos don’t represent the current state of the property. We also didn’t have any water all morning and when it did come back the pressure wasn’t good. Breakfast was very limited and didn’t look appetising, chicken nuggets and some eggs. We were supposed to stay 2 nights but ended up checking out after 1, at check out the receptionist said we could get a refund via hotels.com but when we followed up they refused to refund us.
Stayed 2 nights in Oct 2024

6/10 Okay

Manjur

Liked: Cleanliness
The location is okay, accommodation is nice but the building has serious damp issues and extremely smelly. Tiled floors were wet and very slippery that can be described as hazardous (we were convinced that could be both leak and humidity). Staff were kind wipe floor with towels a the next day change us to a different accommodation (standard villa on the same row) but the 2nd one was even worse. Damp and puffiness on wood cladded feature walls and floors were clearly visible, surely needs serious fixing and perhaps renovation. We chose to stay away from the buys area so the location was okay, used Bolt for most of our journeys. It suited us as the pier for Phi Phi boat trip was approx 15 mins drive. Private beach is certainly a bonus but we never used it due to time factors. Staff tried to help, communication was a bit difficult using google translate, so we would rate the property as average.
Stayed 3 nights in Aug 2024

2/10 Terrible

Kei

Disliked: Cleanliness, property conditions & facilities, communication
Stayed 7 nights in Nov 2024

6/10 Okay

david

Liked: Cleanliness, communication

fint til prisen

Venligt og hjælpsom personale , stedet er slidt og ligger meget øde hvad naturligvis kan være romantisk, men samtidig fuldstændig uden tlf signal og da wifi så også røg sig en tur er man megdt isoleret for omverden. trænings center lad os gi det 0 stjerner maskinerne så dårlig stand og støre chance for komme til skade ind at få gavn af det. morgen mad venligt personale , ikke en stor buffet men kunne vælge 5 ting for et menukort så det var fint nok. fantastisk udsigt fra morgen mad restaurant. værelserne store og lækkert med jacuzzi og egen pool. Desværre var der udfordringer med aircon den gik i stykker flere gange. så var nok bare lidt uheldig med wifi og aircon.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Stayed 5 nights in Oct 2019

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
I really wanted to like this place and was super excited however upon arrival there were several things such as NO water pressure and NO hot water. The toilet in the bathroom was leaking water from god knows where, to the point that in the morning the bath mat was drench. We had 24 hr of flight so I spoke up the next morning and was told we could upgrade to the pent house for a “discount” and what that meant was I continued to have NO hot water, NO pressure and at time standing there coved in shampoo and soap waiting for water to came back. A broke handle on the bum gun in our room. The shower was dirty from where someone played tic tact toe and was never cleaned. Dirty dishes I the dish washer that were NOT ours. WiFi did not work most of the time. Communication was hard however we complained 2-3 times about water and having 3 kids with no hot water was not fun. The issue was FINALLY fixed the day before we left and when I spoke with the lady at the desk about some sort of extra discount for troubles and lack of cleanliness, she just flat out side no. So I paid even more for an up grade and cold shower and little to no water. Dirty living space overall. Staff is kind but that only goes so far as they don’t completely understand you half the time. Got charge several times at the dining area, wrong price and I was super disappointed how the ocean was low tide everyday so really you can’t even swim in the ocean and even if you try to, the amount of trash/glass is crazy.
Stayed 8 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 2 nights in Feb 2020

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our family had a wonderful Christmas holiday. We really enjoyed having a private pool! The service was great. It would be even better if the beach area was raked/cleaned consistently. Overall, it was a nice trip.
Stayed 6 nights in Dec 2019

8/10 Good

Art, Los Angeles

Liked: Cleanliness, amenities
Nice spacious rooms with balcony and rooftop view.
Stayed 4 nights in Dec 2019

10/10 Excellent

Nutty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

namsun

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Property is rather run down and does not present as clean and updated as the pictures online would indicate. The overall cleanliness of the room, especially the shower and restroom areas was poor. The resort looks like it's heyday must have been some 20 years ago and they have not kept up with even the most basic maintenance of the hotel. ( For example, there was even blisteted and peeling paint on several areas of or trim)
Stayed 1 night in Nov 2019

8/10 Good

Peeyush

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

Hitesh Motichand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Michael

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property by the beach with amazing restaurant but it is one hours drive from the city of Phuket and the airport.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2019