Apartment

NewCiti Itaim by Charlie

Apartment with a sauna, near Ibirapuera Park

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Photo gallery for NewCiti Itaim by Charlie

Pool
Pool
Exterior
Room
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Laundry
  • Gym
  • Air conditioning
  • Free WiFi
S$86
includes taxes & fees
3 Nov - 4 Nov

Explore the area

View in a map
R. Pedroso Alvarenga 543, São Paulo, SP, 04531-011
  • Place, Ibirapuera Park
    ‪19 min walk‬
  • Place, Oscar Freire Street
    ‪3 min drive‬
  • Place, Paulista Avenue
    ‪4 min drive‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪31 min drive‬

Choose your unit

Standard Studio

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Premium Studio

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Basic Studio

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Superior Studio

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Studio

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Basic Studio

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

São Paulo

Located in Itaim Bibi, a neighbourhood in São Paulo, NewCiti Itaim by Charlie is in the entertainment district. Paulista Avenue and Oscar Freire Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit São Paulo Zoo. Looking to enjoy an event or a game? See what's going on at Allianz Parque or Morumbi Stadium.

What's nearby

  • Ibirapuera Park - 19 min walk - 1.7 km
  • Rua Augusta - 3 min drive - 2.1 km
  • JK Iguatemi Shopping Mall - 3 min drive - 2.1 km
  • Oscar Freire Street - 3 min drive - 2.5 km
  • Paulista Avenue - 4 min drive - 3.2 km

Getting around

  • Sao Paulo Cidade Jardim Station - 4 min drive
  • Oscar Freire Station - 5 min drive
  • São Paulo (CGH-Congonhas) - 23 min drive

Restaurants

  • ‪A Fornada - ‬3 min walk
  • ‪Panificadora Bienal - ‬1 min walk
  • ‪Paul's Boutique - ‬3 min walk
  • ‪Les 3 Brasseurs - ‬4 min walk
  • ‪Achapa - ‬2 min walk

About this property

NewCiti Itaim by Charlie

Apartment with a sauna, near Ibirapuera Park
An indoor pool, a fitness centre and a sauna are available at this smoke-free apartment building. Additionally, valet parking and laundry facilities are on-site. Each apartment features free WiFi, a sitting area and a TV. A hairdryer, a shower and a phone are among the other amenities that guests will find.
NewCiti Itaim by Charlie offers 38 air-conditioned accommodations, with a hairdryer. This accommodation offers separate sitting areas. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include a shower.
Recreational amenities at the apartment include an indoor pool, a sauna and a fitness centre.

Amenities

Pool
Free WiFi
Air conditioning
Laundry
Gym
Parking available

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's whatsapp mobile app before check-in

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Optional extras

  • Valet parking fee: BRL 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Frequently asked questions

Does NewCiti Itaim by Charlie have a pool?

Yes, this property has an indoor pool.

Is NewCiti Itaim by Charlie pet-friendly?

No, only service animals are welcome at the property.

How much is parking at NewCiti Itaim by Charlie?

Valet parking is available for BRL 30 per night.

What time is check-in at NewCiti Itaim by Charlie?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM.

What time is check-out at NewCiti Itaim by Charlie?

Checkout is at 11:00 AM.

Where is NewCiti Itaim by Charlie located?

Located in Itaim Bibi, this apartment building is within 1 mi (2 km) of Brigadeiro Faria Lima Avenue and Ibirapuera Park. Paulista Avenue and Oscar Freire Street are also within 3 miles (5 km). Sao Paulo Cidade Jardim Station is 22 minutes by foot and Fradique Coutinho Station is 28 minutes.

Reviews

NewCiti Itaim by Charlie Reviews

8.2

Very good

8.6/10

Cleanliness

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

8.0/10

Communication
Rating 10 - Excellent. 150 out of 333 reviews
Rating 8 - Good. 107 out of 333 reviews
Rating 6 - Okay. 33 out of 333 reviews
Rating 4 - Poor. 25 out of 333 reviews
Rating 2 - Terrible. 18 out of 333 reviews

Reviews

8/10 Good

Fernando Heil Lutiis Silveira

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Aging. Clean. Nice staff. Weird check-in
Stayed 4 nights in May 2025

2/10 Terrible

Hossein

Disliked: Cleanliness, amenities, property conditions & facilities, communication
I have had the same towel and sheets for a week and they willingly change them if I pay them with a Brazilian credit card that I do not have this is disgusting.
Stayed 5 nights in Sep 2024

6/10 Okay

Veysel

Liked: Cleanliness, communication
Ok
Stayed 4 nights in Apr 2024

4/10 Poor

Tania

Liked: Cleanliness
Disliked: Property conditions & facilities
All the apts are old, extremely basic, laundry was impossible to figure it out . Cable TV not working . Not a pleasant stay apart for the location
Stayed 21 nights in Jul 2024

2/10 Terrible

Matteo

Disliked: Room comfort, communication

Horrible experience, cancelled my room last minute

Horrible, horrible, horrible!!! I received a message at 7:30 pm of the same day of the check-in, communicating they were cancelling my reservation, without any reason. They left me really without a room and a bed to stay in São Paulo and couldn’t find a solution. No any other room available in São Paulo for less than 500 USD per night at that days, and heather EXPEDIA offered me a solution.
Stayed 2 nights in Mar 2025

8/10 Good

Cristina

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was my second time staying at this location. I stayed twice (and will probably stay again) because the building is very close to where I need to be in Sao Paulo, the price is right, and the units have the most important items that I need when I am in Sao Paulo. This is however not a hotel. It doesn't have a front office, you can't ask for extra towels or pillows, there is no one to help you with luggage, etc... which is ok if you know ahead of time this is not a hotel. What I don't like is that all communicatios with "Charlie" are AI assisted and through an app. The check-in process is also through an app and it is not simple. You need to submit documentation before arrival to avoid delays getting into the room.
Stayed 11 nights in Jun 2024

10/10 Excellent

Vitor

Liked: Cleanliness, room comfort, communication

Ótima localização

Ótima localização. Acomodação confortável e limpa.
Stayed 1 night in Jul 2025

4/10 Poor

VANCLEY

Stayed 1 night in Jul 2025

10/10 Excellent

MARCELO

Stayed 2 nights in Jul 2025

8/10 Good

Rodrigo César

Liked: Room comfort, communication
Stayed 1 night in Jul 2025

6/10 Okay

Sergio

Disliked: Communication
Stayed 6 nights in Jun 2025

8/10 Good

Gustavo

Liked: Cleanliness, room comfort, communication
A localização é perfeita. Já fiquei aqui em outra oportunidade. Apenas um dos apartamentos estava com o ar condicionado com barulho e sua parte externa com avaria. No mais, tudo ótimo!
Stayed 2 nights in Jun 2025

6/10 Okay

Fernanda

Disliked: Cleanliness, communication
Precisa melhorar!
Stayed 4 nights in Apr 2025

6/10 Okay

Fernanda

Disliked: Cleanliness, communication
Precisa melhorar ! Razoável!
Stayed 4 nights in Jun 2025

6/10 Okay

Homero José

Liked: Cleanliness, room comfort
Disliked: Communication
Stayed 9 nights in May 2025

8/10 Good

Patricia

Liked: Cleanliness, room comfort, communication
Apto confortável e bem localizado.
Stayed 2 nights in Jun 2025

8/10 Good

ANDRE

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Jun 2025

8/10 Good

Maria Ceclia M T

Liked: Cleanliness, room comfort
Apartamento muito bem localizado e ótimo custo benefício. A cama é muito confortável e o banheiro espaçoso, embora falte secador de cabelo. Eu escolhi esse porque viajei com uma amiga e solicitei o sofá cama, mas não estava aberto nem arrumado, então nos viramos apenas com a cama de casal mesmo. A parte mais enjoada foi o checkin que pede para darmos upload o no documento frente e verso e depois uma selfie seria e outra sorrindo. E, depois disso tudo, o portão não nos reconheceu na chegada. Ainda bem que tinham 2 rapazes na portaria que nos ajudaram com muita gentileza.
Stayed 2 nights in Jun 2025

6/10 Okay

marlene r marchiori

Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel Augustus

Liked: Cleanliness, room comfort, communication
Ótimo custo-benefício. Muito bem localizado. Minha escolha sempre que vou a SP.
Stayed 3 nights in May 2025

8/10 Good

Eloar Antônio

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in May 2025

8/10 Good

Fernanda

Liked: Cleanliness, room comfort
Disliked: Communication

Hospedagem

A cama, lençóis, toalhas e banho excelentes. Secador de cabelos estragado, demorou para arrumar e depois a resistência aquecia e o secador desligava. No meu apartamento faltou, microondas e máquina de café. Fiquei 6 dias hospedada, minha colega ficou somente um dia e ganhou um apartamento melhor.
Stayed 5 nights in May 2025

8/10 Good

vera lucia de

Liked: Cleanliness, room comfort, communication

Bem localizado no Itaim!

O flat é muito bem localizado e é espaçoso! Falta um micro-ondas que facilitaria muito.
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Communication

Razoável, necessitando de melhorias.

A comunicação com a administração é muito ruim quando hospedado. É só por meio de aplicativo. A recepção não tem como resolver nada. Tudo só por meio de aplicativo. Solicitei uma toalha de rosto extra pois éramos um casal e só tinha direito a uma. Solicitei banquetes para o balcão da copa pois não tinha lugar para comer e não consegui. A iluminação do apartamento poderia ser mais aconchegante, luz morna quente ao invés de luz fria branca inóspita.
Stayed 4 nights in Apr 2025

8/10 Good

Tarcísio José

Liked: Cleanliness, room comfort

Boa . Mas pode melhorar

Boa. Precisa melhorar a qualidade das toalhas de banho e do tapete do banheiro que estão velhos. Não tinha toalha para enxugar as louças ou papel toalha . O prazo para alguma manutenção se for algo urgente é muito longo.
Stayed 4 nights in May 2025