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First Group Chaka Rock Chalets

Beach aparthotel with 24-hour front desk and outdoor pool

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Photo gallery for First Group Chaka Rock Chalets

Room
Outdoor pool
Property entrance
Room
View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pool
  • Housekeeping
  • Laundry
  • Kitchen
  • Barbecue grill

Explore the area

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68 Ocean Drive, Ballito, KwaZulu-Natal, 4420
  • Place, Salt Rock Beach
    ‪7 min walk‬
  • Place, Thompson's Bay Beach
    ‪2 min drive‬
  • Place, Ballito Beach
    ‪5 min drive‬
  • Airport, Durban (DUR-King Shaka Intl.)
    ‪20 min drive‬

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About the area

Ballito

Located in Ballito, First Group Chaka Rock Chalets is near the airport and by the ocean. Salt Rock Beach and Thompson's Bay Beach reflect the area's natural beauty and area attractions include Hillary Park and Hilary Park. Discover the area's water adventures with snorkelling and fishing nearby, or enjoy the great outdoors with horse riding.
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What's nearby

  • Salt Rock Beach - 7 min walk - 0.6 km
  • Thompson's Bay Beach - 2 min drive - 1.5 km
  • Sheffield Beach - 5 min drive - 2.9 km
  • Ballito Beach - 5 min drive - 3.3 km
  • Holla Trails - 6 min drive - 3.6 km

Getting around

  • Durban (DUR-King Shaka Intl.) - 17 min drive

Restaurants

  • ‪Butcher Boys - ‬3 min drive
  • ‪Mugg & Bean - ‬6 min drive
  • ‪Salt Cafe - ‬3 min walk
  • ‪Fig Tree - ‬4 min drive
  • ‪Casa Bella - ‬5 min drive

About this property

First Group Chaka Rock Chalets

Beach aparthotel with 24-hour front desk and outdoor pool
Guests at this beach aparthotel will appreciate convenient on-site amenities such as a complimentary children's club and a children's pool. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, guests will find a flat-screen TV with satellite channels, and other amenities include a balcony and premium bedding.
First Group Chaka Rock Chalets offers 67 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Accommodation at this 3-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Additionally, rooms include an iron/ironing board and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Pool
Kitchen
Parking included
Air conditioning
Laundry
Outdoor space

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 15 July 2025 to 14 July 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Does First Group Chaka Rock Chalets have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is First Group Chaka Rock Chalets pet-friendly?

No, only service animals are welcome at the property.

How much is parking at First Group Chaka Rock Chalets?

Self-parking is free at this property.

What time is check-in at First Group Chaka Rock Chalets?

Check-in start time: 2:00 PM; check-in end time: 9 PM. Late check-in is available during limited hours.

What time is check-out at First Group Chaka Rock Chalets?

Checkout is at 10 AM.

Where is First Group Chaka Rock Chalets located?

This family-friendly Ballito aparthotel is located near the airport, within a 10-minute walk of Salt Rock Beach and Umhlali Library. Thompson's Bay Beach and Tiffany's Beach are also within 1 mile (2 km).

First Group Chaka Rock Chalets Reviews

Reviews

8.2

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
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Rating 10 - Excellent. 27 out of 64 reviews
Rating 8 - Good. 24 out of 64 reviews
Rating 6 - Okay. 5 out of 64 reviews
Rating 4 - Poor. 4 out of 64 reviews
Rating 2 - Terrible. 4 out of 64 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

7.8/10

Communication

Reviews

2/10 Terrible

Grant

Liked: Amenities
Disliked: Cleanliness, communication
Old tired and terrible Never stay here
Stayed 4 nights in Sep 2024

10/10 Excellent

Kerushyn

Liked: Cleanliness, room comfort, communication
My stay was amazing. Simply amazing. The only comments I may have are for the staff to please fix the toilet seats in the unit. Otherwise, what an amazing stay. The pool was so clean ❤️
Stayed 1 night in May 2024

10/10 Excellent

Archibald

Liked: Cleanliness, amenities, property conditions & facilities, communication
Value for money (off season), spacious chalets, friendly cleaning staff, well equipped self catering kitchen
Stayed 4 nights in May 2023

4/10 Poor

Barend I

Disliked: Cleanliness, room comfort, communication

Terrible facility

Such a disappointing experience. The facilities and room are dilapidated and falling apart. Serious maintenance is needed inside rooms, to kids play area and overall property. The hygiene levels are not up to par The self catering unit offers mix matched, crockery and cutlery whilst the kitchenette is dirty and cupboards chipped and rotting. The staff are unprofessional and not helpful at all. We had to ask twice for toilet paper because no room service was offered. The safe didn’t work. There was no iron in the room. No wifi as promised. Just a very disappointing holiday stay. Still waiting on an apology. Pitiful service.
Stayed 4 nights in Sep 2021

8/10 Good

Thembisile

Liked: Cleanliness, room comfort, communication

Super

We enjoyed our stay thank you very much
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, communication
Beautiful and spacious chalets with amazing ocean views, friendly staff and easy to check in...
Stayed 1 night in Jan 2021

10/10 Excellent

Zeruiah

Liked: Cleanliness, room comfort, communication
Great experience, friendly staff and very comfortable and practical chalet. Thoroughly enjoyed it!
Stayed 3 nights in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Great stay

Modern units with all you need for a comfortable stay. Close to the beach and shops. We had a great time, will stay with you again
Stayed 2 nights in Nov 2020

2/10 Terrible

Nicholas

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We were given the incorrect room, we were next to the drive way so the kids could not play outside.
Stayed 2 nights in Feb 2020

4/10 Poor

Busi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Holiday

We were a family of 3 and requested a cot or a queen sized bed. We had to sleep on a three quarter bed which was extremely uncomfortable. We had to use an oil rag as the dish cloth which wasn’t replaced daily. The shower was faulty. The cleaning staff was rude, moody and unapproachable.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good-great for families. Friendly staff
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couples retreat

Amazing place just to unwind and relax. Love the cleanliness. Amazing stay overall.
Stayed 3 nights in Sep 2019

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

World Class Service

Our Vacation was the best, from checking in We recieved world class customer service to the day we checked out. The lady who was helping us for the duration of our stay ensured that our house is clean and spotless. How I wish I could extend our Holiday.... Chaka Rock is a Home away from Home U feel comfortable and free. No nasty surprises or reminders of when you check out. It felt so much like Home.... We enjoyed our stay
Stayed 3 nights in Sep 2019

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELLENT ACCOMMODATION! GREAT VALUE FOR MONEY!

This place deserves a rave review with the unfortunate exception of the security person who received us after hours which set a negative tone to our stay. Besides that, we cannot fault anything. The accommodation looks and feels new and pristine with all amenities. There are lovely touches like swings and giant chess boards etc. Within walking distance of Thomson's Beach and the Hole in the Wall etc. Lovely stay overall and I would be delighted to return.
Stayed 1 night in Aug 2019

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The experience was very positive, bar the fact that we had no Wi-Fi in the chalet, and had to buy a modem from MTN.
Stayed 7 nights in Jul 2019

6/10 Okay

Verified traveller

Disappointing. Didn’t live up to our expectations.

The actual complex is beautiful, but the condition of our chalet was average. The chalet is in need of a renovation. The bath was black, the toilet made a loud noise when flushed. The cupboard under the bathroom sink was full of water and when dried smelt musty. The kitchen cupboards didn’t close properly. We told the reception, but nothing was done. Internet was shocking and most of the time we either didn’t have or it was very weak. We loved the balcony with its view and barbecue. Everyday clean swimming towels were available at reception which was a big help.
Stayed 4 nights in Jun 2019

6/10 Okay

yvonne

Liked: Cleanliness

2 night stay.

It was ok. It’s a little like staying in a fish bowl as people walk past all the time so not much privacy. Tv in 2 rooms but neither of them were tuned in. WiFi I was non existent. But it was comfortable and clean.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing weekend, Very serene and peaceful with great views and god facilities Would recommend this palace to anyone wanting a break from the hustle & bustle
Stayed 2 nights in Apr 2019

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place for families

Great place to stay for families. Plenty of space inside the chalets but make sure you stay in the ones on the main site, not across the road in 60-64. Staff are extremely kind and helpful and moved us from a horrible chalet -63 - to a much nicer one , 14, then to a fabulous one no 3!
Stayed 7 nights in Apr 2019

8/10 Good

Tanja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family stay

Good family unit
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The view of the Indian ocean was amazing and refreshing. Would come back again
Stayed 2 nights in Feb 2019

10/10 Excellent

Flight Centre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an absolutely amazing time and was very impressed with the cleanliness of the accommodation.
Stayed 3 nights in Sep 2018

8/10 Good

Andy, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent unit, very clean and well equipped. Only issue is that the free Wifi never worked, which was very inconvenient. We also wouldn’t preferred a second floor suite with ocean view instead of ground level, but that might be Due to the type of room we booked.
Stayed 2 nights in Sep 2018

10/10 Excellent

Ramantsibua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you Chakas

The weather was perfect and my kids enjoyed the spa treatment
Stayed 4 nights in Aug 2018

8/10 Good

Natasha

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Lovely resort but could be better

Lovely...other than the bed sheets in our main room not being changed as evident in the sand and hair. Only could stay one night so this could be the reason. Lovely resort, our kids really enjoyed. Just make sure you leave at check out exactly. The little ones were still playing at 10:15 and we were asked to leave immediately hmmm.
Stayed 1 night in Jun 2018