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NAJ TULUM

Luxury aparthotel with rooftop terrace and 24-hour front desk

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Photo gallery for NAJ TULUM

Living area
Terrace/patio
View from room
Rooftop pool
Living area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Housekeeping
  • Outdoor space
  • 24/7 front desk
  • Parking included
The current price is S$80
includes taxes & fees
14 May - 15 May

Explore the area

Map
CTO YAAX, Aldea Zama Manzana 3 Lote 3, TLM Fracc Mayazama, Tulum, QROO, 77760
  • Tulum Beach
    ‪10 min drive‬
  • Tulum Mayan Ruins
    ‪11 min drive‬
  • Playa Paraiso
    ‪14 min drive‬
  • Tulum, Quintana Roo (TUY)
    ‪15 min drive‬

Choose your unit

View all photos for Deluxe Apartment

Room

Deluxe Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Luxury Penthouse

Room

Luxury Penthouse

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Family Apartment

Room

Family Apartment

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Suite

Room

Deluxe Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Room

Balcony view

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

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About the area

Tulum

Located by the ocean, NAJ TULUM is in Zama, a neighbourhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Xel-Há Park and Holistika Art Walk are also worth visiting. Take the opportunity to explore the area for water adventures such as windsurfing.
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What's nearby

  • Tulum National Park - 4 min drive - 2.1 km
  • Tulum Beach - 10 min drive - 4.9 km
  • Tulum Mayan Ruins - 11 min drive - 6.1 km
  • Las Palmas Public Beach - 12 min drive - 5.3 km
  • Playa Paraiso - 14 min drive - 6.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 48 min drive

Restaurants

  • ‪Sukhothai - ‬3 min drive
  • ‪Rossina Cafe - ‬10 min walk
  • ‪La Taqueria Pinches Tacos Shop - ‬5 min drive
  • ‪Vaivén - ‬4 min drive
  • ‪La Consentida - ‬4 min drive

About this property

NAJ TULUM

Luxury aparthotel with rooftop terrace and 24-hour front desk
An outdoor pool, a rooftop terrace and concierge services are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site. Each apartment features a kitchen with a fridge and a stovetop, plus free WiFi and a Smart TV with digital channels. Comforts include a Select Comfort bed and Egyptian cotton sheets, and guests will also find conveniences, such as a dining area and a sitting area.
NAJ TULUM offers 14 air-conditioned accommodations with laptop-compatible safes and espresso makers. This individually decorated and furnished accommodation has separate sitting areas. Select Comfort beds feature Egyptian cotton sheets, down duvets and premium bedding. 53-inch Smart televisions come with digital channels. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, separate dining areas and kitchenware and utensils. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include computer monitors and printers. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Pool
Kitchen
Parking included
Free WiFi
Air conditioning
Laundry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 15
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 15
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does NAJ TULUM have a pool?

Yes, this property has an outdoor pool.

Is NAJ TULUM pet-friendly?

No, pets are not allowed at this property.

How much is parking at NAJ TULUM?

Self-parking is free at this property.

What time is check-in at NAJ TULUM?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of USD 15 (subject to availability).

What time is check-out at NAJ TULUM?

Checkout is at noon. Late checkout is available for USD 15 (subject to availability).

Where is NAJ TULUM located?

Located in Zama, this luxury aparthotel is within 1 mile (2 km) of Jaguar Park and Tulum National Park. Tulum Beach is 2.8 mi (4.5 km) away.

NAJ TULUM Reviews

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 50 out of 68 reviews
Rating 8 - Good. 13 out of 68 reviews
Rating 6 - Okay. 2 out of 68 reviews
Rating 4 - Poor. 1 out of 68 reviews
Rating 2 - Terrible. 2 out of 68 reviews

9.6/10

Cleanliness

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

9.6/10

Communication

Reviews

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities, communication
Stayed 3 nights in Feb 2025

8/10 Good

MANUEL

Liked: Cleanliness, amenities, property conditions & facilities, communication
En general la estancia fue muy buena, solo que no hay privacidad total en los cuartos.
Stayed 4 nights in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great time at Naj Tulum. Overall high standard and beautifully decorated rooms. The terrace with the private pool was fantastic. Lastly the concierge Braulio was very helpful sharing good insights to enhance our Tulum stay and regularly checking in if he could be of assistance
Stayed 3 nights in Dec 2024

6/10 Okay

Christi

Liked: Cleanliness, property conditions & facilities, communication
This place is more of a 3 star. It does not look as luxurious in person as it did on the pics. The guy who manages it is helpful and it is close to everything. The birds in the am and cars driving is definitely annoying. Its cool if you need a cheaper spot in tulum.
Stayed 7 nights in Dec 2024

8/10 Good

Simona

Liked: Cleanliness, amenities, property conditions & facilities, communication
Appartamenti confortevoli e ben tenuti. Struttura immersa nel verde in un quartiere tranquillo e ben fornito
Stayed 9 nights in Dec 2024

10/10 Excellent

Shawnie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Brujlio was the best host. He was there right when we arrived. He was the sweetest & welcoming host I ever dealt with. He made us feel like we were at home. We felt safe & comfortable. The pictures does this place no justice. This was our first time coming to Tulum & it looks like we will be back soon & often. The experience was so amazing. Such a beautiful place. I cant wait to come back. Thank you again Brujlio.
Stayed 3 nights in Dec 2024

10/10 Excellent

Michelle

Stayed 2 nights in Oct 2024

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is a nice quiet part of Tulum yet walkable i’m close to lots of stuff. The hotel staff was really communicative through ‎WhatsApps and was very accommodating. Our room was lovely very quiet nice balcony very decent kitchen. Would come back.
Stayed 2 nights in Dec 2024

8/10 Good

Iines

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Dec 2024

8/10 Good

Iines

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in Dec 2024

8/10 Good

Terrian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay
Stayed 6 nights in Dec 2024

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities, communication
My recent stay at the Naj exceeded my expectations in all ways. The penthouse suite is comfortable and spacious; the full kitchen was a very nice amenity for a longer stay and we used the room’s personal pool every single morning when we got up and evening night cap before bed. There is great coffee and breakfast walkable from the hotel, as well as an American-style convenience store with some fresh fruit options. The beach is not walkable but cheap cabs are available and the Naj has bikes, but we did not use them. Our stay was extraordinary and the hotel manager Braulio, ensured a flawless stay. Our stay at the Naj made our Tulum vacation unforgettable.
Stayed 7 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, room comfort, communication

Lazy days in a jungle maze

Very unique hotel. A lot of thought went into the design of the rooms. Braulio our host was superb. He is a wealth of information and a font of energy. Location is a bit out of the way from the 'town center' but still walkable. Night time walks can be challenging because the area is not well lit and the design of this particular area is like a maze. Still, it is very flat and very safe and quiet. Would definitely stay here again.
Stayed 2 nights in Nov 2024

8/10 Good

Dominic

Liked: Cleanliness, amenities, property conditions & facilities, communication
Bon emplacement, parcontre c’est très bruyant le matin à partir de 6:00 am on entends les motos, camions au point de se faire réveiller , filtre de piscine tres bruyant aussi sur le penthouse. Mais tout le reste était parfait , emplacement , la beauté des lieux, stationnement gratuit , depanneur à 100 mètres , lieu très sécuritaire aussi!
Stayed 8 nights in Nov 2024

10/10 Excellent

jose

Liked: Cleanliness, amenities
One of the best places I’ve stayed at very relaxing and safe
Stayed 2 nights in Nov 2024

8/10 Good

Eva

Liked: Cleanliness, property conditions & facilities, communication
Had a nice stay. Rooms and beds are comfy. Only thing is we asked for an upgrade and we were told it would be too expensive. Probably our one night stay wasn’t worth the upgrade for them but we were willing to do it if we were given the choice. Their loss.
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the whole entire hotel experience! Very Homey! Braulio is amazing!!!
Stayed 4 nights in Aug 2024

8/10 Good

Ronja

Liked: Cleanliness, room comfort, communication

God kundeservice

Værten var rigtig venlig. Vi havde mulighed for at skrive med vores vært på Whatsapp. Her var ham behjælpelig med at finde spisesteder og seværdigheder.
Stayed 3 nights in Jul 2024

10/10 Excellent

Dakota

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hosts were Amazing Nath checked us in and made us feel right at home! The wonderful man at checkout not only help us carry our bags to our car but also give us so many wonderful recommendations!! Could not recommend this place enough will definitely be staying again! The roads are well paved there is grocery store “fresh market” 2 minutes down the road. And lots of cute restaurants around! If you are staying in the building closes to the main road you can hear a light hum of traffic but it didn’t keep me awake at all! There are 4 parking spots, we parked on the street and our car was perfectly safe, they have cameras to watch your car. They check in with me every step of the way upon booking and made me feel excited about the trip. You can tell that everyone who works on the property loves their job! The bed was cozy and everything was very clean the kitchen had everything we needed! This is a most stay location! (They do have beach towels that you can bring to the beach or Cenote with no charge as long as you bring them back!)

10/10 Excellent

Gui

Stayed 4 nights in Jun 2024

10/10 Excellent

Amanda N

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a lovely 4 night stay the first week of June. Upon our arrival Braulio was there to greet us and show us to our room where he gave us an in depth tour of our quarters and a rundown of the property. He was available 24/7 for any questions and concerns. Room was clean and well appointed. The bed was very comfortable which is of the utmost importance to us when travelling. Parking was easy and we were within a mile of restaurants, bars, etc. if we find ourselves in Tulum again we will definitely return to this property.
Stayed 4 nights in Jun 2024

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities, communication
Big shoutout to Braulio for making this stay smooth and memorable. He went above and beyond to asure we were accommodated and even welcomed us with recommendations around the area to enjoy (events,food,etc). I was amazed of how beautiful this place was and the people in it made it better. Def one of the best places I’ve stayed at so far and the customer service was above and beyond
Stayed 6 nights in May 2024

10/10 Excellent

Zaimis Alejandra

Liked: Cleanliness, property conditions & facilities, communication
Stayed 3 nights in May 2024

10/10 Excellent

Trisha

Liked: Cleanliness, property conditions & facilities, communication
Stayed 5 nights in May 2024

10/10 Excellent

Marielle

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice stay in Tulum, near the beaches and centrum
Stayed 11 nights in May 2024