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Aparthotel

HANZ LUX Hotel & Apartment Hanoi

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Photo gallery for HANZ LUX Hotel & Apartment Hanoi

Room
Front of property
Room
Reception
Bathroom

Reviews

2.0 out of 10

Popular amenities

  • Self-parking included
  • Kitchenette
  • Free Wi-Fi
  • Microwave
  • 24/7 front desk

Explore the area

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29 Nam Trang, Truc Bach, Ba Dinh, Hanoi, Hanoi, 100000
  • Place, West Lake
    ‪1 min walk‬
  • Place, Dong Xuan Market
    ‪17 min walk‬
  • Place, Ho Chi Minh Mausoleum
    ‪18 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪34 min drive‬

Choose your unit

View all photos for Comfort Apartment, 1 Queen Bed, Kitchen, Lakeside

Room

Comfort Apartment, 1 Queen Bed, Kitchen, Lakeside

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Apartment, 1 Queen Bed, Kitchen, Lakeside

Room

Premier Apartment, 1 Queen Bed, Kitchen, Lakeside

  • Lake view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

HANZ LUX Hotel & Apartment Hanoi

This aparthotel features a 24-hour front desk and free self-parking. Each apartment provides a dining area and a sitting area, plus free WiFi and a kitchenette. A rice cooker and a desk are among the other amenities available to guests. Housekeeping is available on request.
HANZ LUX Hotel & Apartment Hanoi offers 50 accommodations. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Accommodation at this 3.5-star aparthotel has kitchenettes with separate dining areas, kitchenware and utensils and rice cookers. Microwaves, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:30 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

You need to know

Property Registration Number 0317172061
Property # 91128830
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Frequently asked questions

Is HANZ LUX Hotel & Apartment Hanoi pet-friendly?

No, pets are not allowed at this property.

How much is parking at HANZ LUX Hotel & Apartment Hanoi?

Self-parking is free at this property.

What time is check-in at HANZ LUX Hotel & Apartment Hanoi?

Check-in start time: 2:00 PM; check-in end time: 7:30 PM. Late check-in is available during limited hours.

What time is check-out at HANZ LUX Hotel & Apartment Hanoi?

Checkout is at noon.

Where is HANZ LUX Hotel & Apartment Hanoi located?

Located in Ba Dinh, this aparthotel is within 1 mile (2 km) of West Lake, Ho Chi Minh Mausoleum and Hanoi Old Town Night Market. Hoan Kiem Lake is 1.4 mi (2.3 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

HANZ LUX Hotel & Apartment Hanoi Reviews

Reviews

2.0
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
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Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 2 out of 2 reviews

2.0/10

Cleanliness

2.0/10

Communication

Reviews

Verified

2/10 Terrible

Thao

Disliked: Cleanliness, room comfort, communication

Cancellation of without notice!!!

We booked four rooms at this hotel a few months before our trip. When we showed up at the hotel, they didn’t have our reservations. There was no communication from the hotel to inform us of the change or cancellation. We have booked with hotels.com over 15 years and this was the first time this happened. We are very unhappy with this incident. Also, we had pay for one of the rooms upfront but we don’t know if we could get a refund.
Stayed 2 nights in Nov 2023
Verified

2/10 Terrible

Thao

Disliked: Cleanliness, room comfort, communication
Stayed 2 nights in Nov 2023