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Sunset Palm Lodge

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Exterior
Room
Bathroom
Spa
Room

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Spa

Explore the area

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Vía San Gil-Mogotes, San Gil, Santander, 684038
  • Place, Parque Gallineral
    ‪7 min drive‬
  • Place, Gallineral Natural Park
    ‪7 min drive‬
  • Place, El Puente Shopping Center
    ‪8 min drive‬

Choose your unit

View all photos for Romantic Cabin, 1 King Bed, Terrace, City View

Room

Romantic Cabin, 1 King Bed, Terrace, City View

  • City view
  • 540 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Cabin, 1 King Bed, Hot Tub, City View

Room

Premium Cabin, 1 King Bed, Hot Tub, City View

  • City view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Sunset Palm Lodge

Spa services, a 24-hour front desk and a garden are available at this cottage. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a front desk safe. All 4 accommodations feature comforts such as Select Comfort beds and premium bedding, while conveniences include free tea bags/instant coffee and dining tables. In-room free WiFi and free minibar items are standard, as are Smart TVs with satellite channels.
Sunset Palm Lodge offers 4 air-conditioned accommodations with free minibar items and complimentary bottles of water. Select Comfort beds feature down duvets and premium bedding. 65-inch Smart televisions come with premium satellite channels. This San Gil cottage provides complimentary wireless Internet access, with a speed of 25+ Mbps. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.

Amenities

Breakfast included
Pet-friendly
Parking included
Free WiFi
Air conditioning
Spa

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of COP 50000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Litter boxes are available

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for COP 100000.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 50000 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: COP 100000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Is Sunset Palm Lodge pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of COP 50000 per pet, per night. Service animals are exempt from fees.

How much is parking at Sunset Palm Lodge?

Self-parking is free at this property.

What time is check-in at Sunset Palm Lodge?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Sunset Palm Lodge?

Checkout is at 11:00 AM.

Where is Sunset Palm Lodge located?

Situated in the mountains, this cottage is within 6 miles (10 km) of Gallineral Natural Park, Parque Gallineral and El Puente Shopping Center. San Gil Cathedral and La Gruta are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Sunset Palm Lodge Reviews

Reviews

7.0

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 3 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 2 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

8.6/10

Cleanliness

4.0/10

Amenities

5.4/10

Property conditions & facilities

7.6/10

Communication

Reviews

Verified

4/10 Poor

David

Liked: Cleanliness
Disliked: Communication
The property manager doesn’t have good hospitality skills , was very rude when I came to ask about the jacuzzi and internet none of them work telling if I want ed a working jacuzzi and WiFi I had to pay extra to get transfer to an other cabin , when I had already booked the deluxe cabin with everything included and was charge weeks before arrive to the place , after that the view is beautiful
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

Jean-Stephane

Disliked: Amenities, property conditions & facilities
Room was not prepared according to what was detailed online. No working WiFi. Jacuzzi took 2 hours to even start warming up. We were instructed to not go on the outside net for safety purposes. Staff was very nice, but simply could not help. Very pretty view but very disappointing experience.
Stayed 2 nights in Jan 2025
Verified

4/10 Poor

Rafael

Liked: Cleanliness, property conditions & facilities, communication
El servicio que recibimos estuvo lejos de ser lo que entendimos que sería al revisar la oferta que tienen en la página web, por lo cual nos parece excesivo el precio cobrado.No hay parqueadero; el sendero de acceso a la habitación es inseguro; los alrededores sin mantenimiento; deficiente calidad del desayuno.
Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, room comfort, communication

Para volver mil veces

Excelente atención, todos muy cordiales, la habitación muy bonita y bien equipada, vista maravillosa, clima fresco, comida muy rica, totalmente recomendado y volvería con gusto
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Javier

Liked: Cleanliness, room comfort, communication

Paraiso en la montaña

Muy bien excelente atención, Zuna nos atendio de maravilla siempre atenta a nuestra necesidad y siempre sonriendo
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Juan Andres

Liked: Cleanliness, room comfort
Mejorar los tiempos de respuesta para preparar los alimentos.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

edgar

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Jan 2024