Apartamento

Tracey & Neill's Place by Portugal Portfolio

Galeria de fotos de Tracey & Neill's Place by Portugal Portfolio

Uma sala moderna com piso de madeira, uma área de jantar com mesa e cadeiras, uma TV em um móvel e uma luminária pendente.
Uma cadeira de vime com almofada branca em um quarto com uma grande janela.
Uma sala de estar ampla com uma televisão grande, uma área de jantar com cadeiras e um tapete colorido.
Uma sala de estar ampla com um sofá branco, um tapete estampado e vista através de uma grande janela.
Uma fileira de edifícios altos com varandas, uma rua com carros e um céu limpo.

Avaliações

9,0 de 10
Maravilhosa

Destaques

  • Descubra os pontos de referência nos arredores
    Perto de Praça do Rossio
2 quartos2 banheirosAcomoda 4 pessoas

Comodidades populares

  • Geladeira
  • Internet
  • Lava-roupa
  • Não fumante
  • Micro-ondas

Explore a região

Confira no mapa
Misericórdia/ Lisbon, Lisbon
  • Place, Praça do Rossio
    ‪3 min de caminhada‬
  • Place, Elevador de Santa Justa
    ‪5 min de caminhada‬
  • Place, Avenida da Liberdade
    ‪5 min de caminhada‬
  • Airport, Lisboa (LIS-Humberto Delgado)
    ‪14 min de carro‬

Quartos e camas

2 quartos (acomoda 4 pessoas)

Quarto 3

1 cama King

Quarto 4

1 cama Queen

2 banheiros

Banheiro 3

Vaso sanitário · Apenas chuveiro

Banheiro 4

Vaso sanitário · Apenas chuveiro

Espaços

Cozinha

Sobre esta propriedade

Tracey & Neill's Place by Portugal Portfolio

Summary:
Fantastically light and airy apartment in Lisbon's most trendy and sought-after neighborhood. Located on the third floor in a restored Pombal-era building with side views down to the city and lots of sun. Beautifully and carefully decorated by the owner with bespoke furniture of a luxurious standard. Just a short 10-minute walk to the waterfront and the Cais do Sodre station. Eat out or shop in the fashionable Ribeira market which is just a couple of minutes' walk from the station.

The Space:
A spacious living room has a super comfy sofa perfect for relaxing after a long day. The kitchen is cozy and suitable for a nice breakfast, café style. Beautiful wooden floors take you back in time to a romantic age. The typical high ceilings of this architecture make you feel the golden age of Portugal's past. Not to be missed!!

Guest Access:
We offer a meet and greet service on your arrival at the apartment but we can also make arrangements for keys to be collected. Get in touch with us.

The Neighborhood:
Principe Real is one of the finest neighborhoods of Lisbon boasting turn-of-the-century mansions, fashionable shops, and happening gay bars. It is very green, has lots of trees, and has some amazing shopping along the, including concept stores, art galleries, and local designer shops.
The kiosk in the center of the Principe Gardens is a famous meeting point for well-heeled Portuguese society where they will enjoy coffee together and a delicious Portuguese pastry under the umbrella of high canopied trees.
As you walk out of the building, you can choose to turn left and shortly you will be in Principe Real where you have a selection of different restaurants, bars, or kiosk cafés, there are a couple of museums but be sure to find different sight viewings over the city, one of them being the Miradouro de São Pedro de Alcântara.

If you decide to turn right, and adventure in between the different alleys close to the apartment you will find Bairro Alto, where you will find a couple of Fado restaurants but the highlight of this neighborhood is its authenticity. If you proceed walking down in the direction of Rio Tejo, you will be on route to Cais do Sodré where you will be able to find Mercado da Ribeiro, Rua Rosa (pink Street) and so many other great gastronomic and cultural options.

Finally, if you decide to go forward, as you walk out of the building you will head into Chiado, where you will find different little alleys leading you to different stores, and a whole new selection of restaurants, bars, and cafés. Besides this, you will find a few churches and other monuments which are hidden among the city's buildings.

Getting Around:
You will have access either to the Rato metro station, which is the yellow line (about a 15-minute walk in the direction of Principe Real), or the Baixa Chiado metro station, which is the blue line (about a 5 min walk in the direction of Cais do Sodré).

There are a couple of trams (located in strategic points of the city), the most famous one is N. 28, where you will be able to catch and feel like an authentic "alfacinha" (someone who is from Lisbon), and these will lead you to different areas within the city.

Down in Cais do Sodré (about a 15-minute walk), you may find the green metro line, the connecting train service to Cascais (45 min ride, along the coast) and you may also want to adventure onto the other side of Lisbon, crossing over the Rio Tejo by ferry boat - you will find there a lot of different restaurants known for their fish, an opportunity to see the beaches by using connecting bus services and also a different view of Lisbon.

Lisbon is smaller than you might think so you will be within walking distance of almost everything an additional fun fact is that this city is known as - "a cidade das 7 Colinas"/ "the city of the 7 hills"- so there will be a lot of ups and downs, but it all adds to Lisbon's charm and uniqueness.

Other Things to Note:
Our properties are self-catering, but we do make all beds up with linen and towels as well as provide basic amenities such as toilet rolls and soaps for a day or two.

If you would like to have additional sets of linen or need to hire baby or beach equipment, we have an array of amenities we can offer. Please ask us for more information. Alternatively, your guest area will also have these items once you have booked. We are also able to arrange airport transfers and day trips with baby seats if needed.

* Since our office is located in Cascais, you can collect the apartment keys from a Keynest point at any time between 16h00 and 21h30, seven days a week.
If you prefer, we can also arrange a meet and greet service for an additional fee.
-€45.00 for arrivals between 20h00 and 23h00
-€60.00 for arrivals after 23h00.

Tourist Tax:
Local municipalities have introduced a Tourist Tax, requiring hosts to collect from tourists staying in accommodations such as hotels, B&Bs, or vacation rentals. This tax contributes to the maintenance of local facilities and applies to tourists regardless of nationality. It is the host’s responsibility to collect the tax at the prevailing rate and pass it on to the respective municipalities/regions. Rates can vary from year to year and between different councils. Please check your reservation for details.

* Parties and loud music are strictly not allowed at any of our properties and actions may be taken should there be any complaints from the neighbours relating to excessive noise.
* Please note, the legal quiet times are between 23:00 to 07:00. Please limit noise (phone calls, TV, etc.)
* Additional guests are not allowed without the express permission of the management agency.
* Pets are not allowed at any of our properties regardless of size or behaviour as it is part of the agreement we have with our owners.

Interaction with Guests:
We meet and greet you and then we leave you to get on with your holiday but we are always an email or a WhatsApp away!

Adicione as datas e descubra os preços

Propriedades semelhantes

Regras da propriedade

Check-in após 16h
Idade mínima para alugar: 23 anos
Check-out até 10h
default

Crianças

Aceita hóspedes de 0 a 17 anos
default

Eventos

Não permite a realização de eventos
default

Animais de estimação

Não aceita animais de estimação
default

Política para fumantes

Não é permitido fumar
- Regarding check-in times, we offer a meet and greet service until 20h. Check ins after 20h00 attract a supplement according to the table below: ...

Informações importantes

O que você precisa saber

Número de registro da propriedade 82404/AL
Propriedade nº 10068212
Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Esta propriedade aceita dinheiro.
Festas ou eventos de grupos no local são estritamente proibidos
O anfitrião não informou se a propriedade tem detectores de monóxido de carbono. Leve um detector portátil com você na viagem.
O anfitrião não informou se a propriedade não tem detector de fumaça.

Informações a área

Lisboa

Às margens de um rio em Lisboa, este apartamento fica no bairro Centro de Lisboa. Duas das principais atrações da região, Elevador de Santa Justa e Catedral de Lisboa (Sé) são locais muito procurados pelos visitantes, que também são atraídos pelas belezas naturais em Praia da Costa da Caparica e Praia de Carcavelos. Quem quiser curtir um evento ou assistir a uma partida deve ficar atento à programação em Estádio José Alvalade ou em Estádio da Luz.
Mapa
Misericórdia/ Lisbon, Lisbon

Nos arredores

  • Praça do Rossio - 3 min de caminhada - 0.3 km
  • Elevador de Santa Justa - 5 min de caminhada - 0.5 km
  • Avenida da Liberdade - 5 min de caminhada - 0.5 km
  • Praça dos Restauradores - 7 min de caminhada - 0.6 km
  • Praça do Comércio - 8 min de caminhada - 0.7 km

Opções nos arredores

  • Parada Largo Trindade Coelho - 1 min de caminhada
  • Estação Rossio - 5 min de caminhada
  • Aeroporto Humberto Delgado (LIS) - 26 min de carro

Restaurantes

  • ‪Sinal Vermelho - ‬1 min de caminhada
  • ‪Bistro 100 Maneiras - ‬1 min de caminhada
  • ‪Taberna Do Avillez - ‬2 min de caminhada
  • ‪Valdo Gatti - ‬1 min de caminhada
  • ‪The Coffee Chiado - ‬1 min de caminhada

Perguntas frequentes

Tracey & Neill's Place by Portugal Portfolio é ideal para quem viaja com animais de estimação?

Não, animais de estimação não são permitidos nesta propriedade.

Quanto custa ficar em Tracey & Neill's Place by Portugal Portfolio?

A partir de 16 de out. de 2026, os preços encontrados para uma estadia de 1 diária para 2 adultos em Tracey & Neill's Place by Portugal Portfolio em 25 de out. de 2026 começam a partir de R$ 823, excluídos impostos e taxas. Este preço está baseado no valor mais baixo para uma diária encontrado nas últimas 24 horas para estadias nos próximos 30 dias. Os preços estão sujeitos a alteração. Escolha as datas da viagem para ver preços com maior precisão.

Qual é o horário de check-in em Tracey & Neill's Place by Portugal Portfolio?

Horário de início do check-in: 16h.

Qual é o horário de check-out em Tracey & Neill's Place by Portugal Portfolio?

Horário de check-out: 10h.

Onde fica Tracey & Neill's Place by Portugal Portfolio?

Em Centro de Lisboa, este apartamento fica a 10 minutos a pé de Fado in Chiado, Praça do Rossio e Avenida da Liberdade. Elevador de Santa Justa e Praça do Comércio também ficam a 15 minutos. Até a Parada Largo Trindade Coelho e a Parada Rua São Pedro de Alcântara, são apenas dois minutos de caminhada.

Avaliações

9,0

Maravilhosa

A menos que indicado de outra maneira, as avaliações aparecem em ordem cronológica, estão sujeitas a um processo de moderação e são verificadas.
Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 13 de 18 avaliações
Nota 8 - Boa. 3 de 18 avaliações
Nota 6 - Ok. 0 de 18 avaliações
Nota 4 - Insatisfatória. 1 de 18 avaliações
Nota 2 - Terrível. 1 de 18 avaliações

9,4/10

Limpeza

9,0/10

Check-in

8,4/10

Comunicação

9,6/10

Localização

9,2/10

Precisão do anúncio

Avaliações

Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Good location

Excellent location
Hospedou-se por 5 diárias em jul. de 2022
Resposta de VrboOwner em 15 de ago. de 2022
Hi Robert, Thank you for your review! Glad you enjoyed the location and I am sure you enjoyed your stay! Best, Fatima
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great location!

Excellent property and location! Perfect apartment
Hospedou-se por 2 diárias em out. de 2022
Resposta de VrboOwner em 7 de out. de 2022
Thank you for staying with us, it was a pleasure having you hope to host you the next time you visit Portugal.
Avaliação verificada

2/10 - Terrível

Pontos negativos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Beware!!! This host is a scammer! Claims I didn’t return the key and charging me an additional 60 dollars for a lost key. I left the key at the market where I picked up in addition to two keys in the apartment. Also you need toilet paper and all toiletries because everything is rationed. You pay for an extra person and you don’t even get toilet paper. ZERO customer service!!!!
Hospedou-se por 4 diárias em mar. de 2026
Resposta de VrboOwner em 19 de mar. de 2026
Dear Veronica, We were quite surprised by your review and want to clarify. Our company has over 20 years of experience, managing 60 properties, and this property has a 9.0 rating out of 10. The main issue is that the keys were not returned by you correctly. You first said they were left at a pharmacy (not the designated point), then confirmed the correct location, but the keynest reported they never received them. Now you mention you left them at the market. This caused confusion and required a lock change and extra keys made for our operation. We only charged the €30 call-out fee stated in our messages. Guests are reminded to read the full property description, which clearly states the self-catering setup (we always provide toilet paper for a couple days) and the €5 per night fee is charged as per information on your reservation for 3rd and 4th guests
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great apartment

We had a fantastic weekend, was just too short! Apartment is large and in a great location. It's also well equipped.
Hospedou-se por 3 diárias em fev. de 2020
Resposta de VrboOwner em 25 de out. de 2022
Thank you for your review and we are really pleased you enjoyed your stay, hope to see you again.
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

perfect

centrally located, really well equipped, big and nice, and suprisingly quiet for all the bars nearby!
Hospedou-se por 26 diárias em jan. de 2023
Resposta de VrboOwner em 3 de fev. de 2023
Hi Alex, Thank you for taking the time to write us a review. We are happy that you enjoyed your stay! This is certainly a great apartment in a great location. Hope to welcome you back soon.
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Perfection!

The location was great... The apartment was spacious and lovely and beautifully appointed.
Hospedou-se por 6 diárias em out. de 2019
Resposta de VrboOwner em 21 de mar. de 2020
Thank you very much for your review. We are thrilled to know you had such a great stay in our apartment and that it was a complement to your visit to amazing Lisbon. We look forward to welcoming you again! The Portugal Portfolio Team
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Lisbon holiday

Great location within walking distance of lots of Lisbon’s attractions . Struggled with the elevator which didn’t work well at all. Thoroughly enjoyed our stay.
Hospedou-se por 4 diárias em fev. de 2023
Resposta de VrboOwner em 16 de fev. de 2023
Thank you for your kind words and hope to host you in the future. The Portugal Portfolio Team
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Authentic Lisbon Apartment!

A beautifully decorated and spacious apartment in the heart of the city. The interior design of this property had a 5 star look and feel.
Hospedou-se por 8 diárias em mai. de 2022
Resposta de VrboOwner em 11 de jun. de 2022
HI Wade, Thank you for taking the time to send us a review - much appreciated. Very glad to hear that you loved the apartment! We loved hosting you and look forward to welcoming you back.
Avaliação verificada

8/10 - Boa

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great place, great location

It was a wonderful flat in the best of neighborhoods! The property manager could have been a bit more attentive to our check-in needs re: the lift and hall lights.
Hospedou-se por 5 diárias em mar. de 2023
Resposta de VrboOwner em 3 de mai. de 2023
Thank you so much for your review , we have however looked at your complaints and adjusted our marketing page accordingly. All in all we are pleased you enjoyed the apartment and our beautiful city. The Portugal Portfolio Team
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great location

Check in was super easy and they were readily available if I had questions or concern. The apartment was as shown in pictures…. Spacious and bright. It could get a little noisy in the back at night but the shutters helped. Overall great stay.
Hospedou-se por 19 diárias em nov. de 2022
Resposta de VrboOwner em 9 de dez. de 2022
Thank you for your review. Amy was great to have and we would welcome her back anytime.
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

a gorgeous place in a perfect neighborhood!

This apartment was so gorgeous, drenched in natural light and was so roomy. The pictures don’t do it justice! ample space for me and my 3 friends, perfect for a group of 4. Could definitely fit another person in the office space. It was a little loud at night being near the bars but with the windows closed it was no bother. If it is really hot and you want the windows open it could be a little annoying but that's just the nature of the neighborhood. Its an amazing central location near to amazing restaurants and sightseeing. The owners were incredible and very quick to respond to any questions we had. Our check in partner Renaldo was very sweet and offered several recommendations for Lisbon. Do not count on the elevator, it is strictly for baggage - which was more than fine with us. Lisbon is full of hills so get used to climbing! Check out was so simple, everything was handled for us, we just left the keys and took out the trash. Thank you for our beautiful stay!
Hospedou-se por 5 diárias em set. de 2022
Resposta de VrboOwner em 29 de set. de 2022
Dear Ellie, Thank you for your review we do appreciate it and hope to host you again when you return to Lisbon Regards The Portugal Portfolio Team
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Location,Location,Location!

Misericordia Is a lovely neighborhood in the midst of many shops, boutiques, bakeries, and restaurants but still gives one the feeling of being in a private, cozy neighborhood. Yes, you have to walk up three flights of stairs but when you arrive at Tracy and Neill's flat you enter an Oasis and it prepares one for walking up the many hills which define the dramatic topography of Lisbon. There is a lift to transport your luggage up and down. French doors line the wall in the living room mimicked by large windows in the bedrooms and kitchen with old-world solid plank shutters for privacy. The effect feels like you are aloft above the city with light everywhere. The kitchen is very well equipped with a modern flair. The bathrooms are equal to any five-star hotel. The high-ceilinged flat is spotlessly clean and tastefully decorated with a bohemian flair. Any questions we had were punctually answered by the very accommodating representatives of the property management. No question we would stay here again and recommend it to any of our friends traveling to Lisbon.Thankyou Tracy and Neill for a memorable experience.Marianne&Michael
Hospedou-se por 4 diárias em fev. de 2023
Resposta de VrboOwner em 16 de fev. de 2023
Thank you so much for your review and we hope to host you in the future again. The Portugal Portfolio Team
Avaliação verificada

8/10 - Boa

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Excellent home with a couple exceptions

First the pros: The location is fantastic. Lively, vibrant, energetic. The proximity alone to Miradouro de São Pedro de Alcântara, Glória - S. Pedro Alcântara, and the lively restaurants and bars of Bairro Alto make this spot perfect travelers looking to experience some of the best Lisbon has to offer. The flat itself is very spacious, and modern. Quite comfortable. Cons: No air conditioning. This was not an issue for us because we visited in late March/Early April. However, even with outside temperatures around 70f/21c we still felt the need to open windows and doors every time we entered the condo. The only issue with keeping any doors or windows open at night is that Bairro Alto is full of bars that are open late. Late meaning you can hear people in the streets till sometimes 4/5am… every night. If you are a light sleeper, and planning a trip when the weather is such that a window would need to be open, this is not the condo for you. Also it seems the building is in need of some plumbing work. Occasionally we would have to flush the toilets in order for the showers to drain properly, and there’s definitely a peculiar odor around the front bathroom. Again this seems like a building issue and not a unit issue. Ultimately we loved the unit and would rent again/recommend to friends.
Hospedou-se por 7 diárias em mar. de 2023
Resposta de VrboOwner em 3 de mai. de 2023
Thank you for the wonderful review and we are thoroughly pleased you enjoyed your stay. we look forward to hosting you again in the future. The Portugal Portfolio Team
Avaliação verificada

4/10 - Insatisfatório

Pontos positivos: Limpeza e localização
Pontos negativos: Comunicação

Great location; terrible amenities

First the good. The location is great; right in the heart of the city and near many great restaurants and bars. Now the bad. The owner and/or management company have chosen to skimp on furnishings and basic amenities. The pillows were the worst I’ve ever slept on. Impossible to get a good night sleep when sleeping on the rocks they call pillows. And they provided a single small “bath” towel for each guest that was so threadbare it belonged in a junior high school locker room. No soap, no shampoo, and no dish detergent. And the ceiling fans in both bedrooms did not work. Instead they provided noisy electrical fans. There also are no screens on any of the windows, which you have to keep open at all times because the flat lacks air conditioning. So flies were a huge problem. And because there are several nightclubs on the street right behind the apartment, you can’t sleep with the windows open in the bedrooms because of the noise from the clubs. This was not a huge problem in May because the weather was not too hot, but I would avoid this place at all costs in the warmer months. All in all a very disappointing experience, especially in comparison to the many other great places we have stayed.
Hospedou-se por 5 diárias em mai. de 2023
Resposta de VrboOwner em 28 de mai. de 2023
Hello Richard, We are always glad to receive reviews and believe in constructive criticism so that we can improve our services. However, I am a little stunned at your comments regarding skimping on furnishing. This apartment has been carefully decorated with Persian carpets and luxurios furniture from elite stores and Smeg appliances. If you had mentioned that you wanted sofer pillows, we could have arranged this for you....some like it hard...some like it soft...These are self catering apartments and although we put enough soaps, toilet paper, shampoos etc for 2-3 night stays, guests staying for longer periods know they need to purchase the items that they may need for the remainder of their stay. The ceiling fans needed new batteries and are now operational. The apartment has high ceilings and with a few exceptions when we are having heat waves, is quite pleasant throuhout the summer and winter. This is Lisbon and not a quiet city but most guests know that and enjoy that about Lisbon. I do hope we can host you again...perhaps not in the centre of Lisbon...you probably will enjoy some of our apartment in quieter areas in Cascais or Sintra. Really sorry it was a disappointing experience for you, as most of our guests have been thrilled with the apartment and the area. I confess we are more used to 5 star reviews than your rating but appreciate the time you have taken to submit the review and will improve where we can. Best of luck Portugal Portfolio.
Avaliação verificada

8/10 - Boa

Pontos positivos: Limpeza, localização e precisão do anúncio
Pontos negativos: Comunicação

A Great Location

First, I want to thank Tracey and Neill for letting us use their apartment. There are core things that really matter, and this space has all of those. The two bedrooms were well appointed with ample space and the beds were quite good. Not that this is a surprise, but the master bedroom is much better than the second bedroom. As we were two couples traveling together, I just wanted to note this obvious distinction. The bathrooms were functional with no major issues. The kitchen was adequately supplied with equipment. For Americans – the stove top has induction heating and we found ourselves looking through the web on how to operate it. I cannot say enough about how great this location is in terms of Lisbon geography and topology. We received many unsolicited comments from guides and taxi drivers about how fortunate we were to be in such a spot. Now to the nits – as others have said, the elevator works, but you should just count on climbing up three flights of stairs. As with all small elevators retrofitted into an old building, it has its limits. Use it for luggage and you will be fine. As stated before, this is a great location and everyone knows it. Expect loud crowds at night that will be up until 4am on the weekends. Just be prepared. Don’t expect much from the company that manages this property. We were there for 10 days and they left us about 3 day’s worth of toilet paper. Upon bringing this to their attention, we received the following email - “Our apartments are self-catering, we do supply a starter kit per bathroom and not per person. Although we leave some shampoo, hard soap, body wash, toilet paper and a few capsules for the washing and coffee machines, this is as a courtesy and during the stay if the guests need more they need to purchase these items themselves.” Then a day later they sent us an email asking if we needed anything… Later in the stay, the management company sent us an email saying someone would be stopping by to drop off an extra set of keys, could we be available at a particular time? We waited for them to show up, and they never did. Bonus tip – the neighbors upstairs offered to help us with any problems we might have. I suggest you contact them, not the management company if you need help.
Hospedou-se por 10 diárias em mar. de 2023
Resposta de VrboOwner em 30 de mar. de 2023
Dear Chris, Thank you so much for taking the time to leave us a review. I am very pleased to hear that you enjoyed the apartment and the location. Unlike hotels our apartments are indeed self catering and as many stays in Lisbon are not for much longer than 3 days, the cleaning teams only leave enough items for 3 days. We have now since left a box of capsules for the dishwasher and washing machine as well as cleaning products in the kitchen cabinets, so that future guests will have enough should they stay for 10 days as was your case. The apartment has 2 sets of keys, but unfortunately the previous guest had walked off with the keys and Please do accept our apologies for not having left the keys as planned, but my colleague who had the keys on him fell ill the day he was to return them. We proud ourselves on our standard of service and are usually highly rated on this so sad to know that we failed on this occassion. As way of an apology we would like to offer you a 5% discount on your next stay with our company.
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Parfait

Nous avons adoré séjourner dans cet appartement, qui est à la fois très spacieux, lumineux et décoré avec goût. Les photos ne lui rendement pas complètement justice, il est bien plus lumineux en réalité ! Tout ce qui est nécessaire est là, de grands placards sont à disposition dans les chambres pour y ranger ses affaires, la cuisine est très fonctionnelle avec les produits ménagers fournis en kit d’accueil. La situation est idéale pour découvrir la ville, mais aussi sortir, se restaurer. Une petite supérette est présente dans la rue pour des courses de première nécessité. Le quartier est très animé, y compris la nuit où on entend la ferveur et le côté festif de la ville, mais cela ne nous a pas gênés. Bref nous recommandons vivement ce logement et nous y retournerons avec plaisir.
Hospedou-se por 7 diárias em abr. de 2023
Resposta de VrboOwner em 2 de mai. de 2023
Hi Marion, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our guests. We Look forward to seeing you again soon. Best Wishes.
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Central in the Bairro Alto

Lovely, light filled and spacious apartment in a location central to enjoying Lisbon’s sights. Comfortable beds and well appointed bathrooms. Easy check-in and check-out and good communications from Portugal Portfolio’s throughout. Only downside is the noise from the streets front and back until the wee hours of the morning - the price you pay for being in the middle of the action!
Hospedou-se por 6 diárias em abr. de 2022
Resposta de VrboOwner em 2 de jun. de 2023
Thank you for your great review, we are pleased you enjoyed your stay and look forward to hosting you in the future. The Portugal Portfolio Team
Avaliação verificada

10/10 - Excelente

Beautifully furnished apartment ideally located

We thoroughly enjoyed our stay with the only caveat being the very unstable elevator which conked out one day, preventing us from returning home until the evening after it had been fixed. There was also a problem with the hot water that was fixed partially as one of the bathrooms had no water pressure and took forever for the warm water to come in.
Hospedou-se por 7 diárias em abr. de 2019
Resposta de VrboOwner em 21 de mar. de 2020
We appreciate your feedback and stay with Portugal Portfolio. In regards to the elevator, we fully understand the inconvenience it caused, however the issue was sorted as soon as it was reported; we have also placed instructions on how to use the elevator to prevent future issues. We apologize for the hot water situation, however we acted on the matter as soon as possible, going out twice just to guarantee that you would all have hot water, as for the water pressure, it is being looked into. Thank you again and we look forward in hosting you again either in Lisbon or Cascais.

Sobre o anfitrião

Anfitrião: Portugal Portfolio

Imagem do perfil do anfitrião

Idiomas:

Inglês, Português
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