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Absolutely no idea what this is about. We have a video link in our condo that shows how to work anything electronic, including remotes, in extreme detail. The only message we ever received was “ This is Martha Rogers. We are at the condo.” Nothing else. Not sure what we could have done when unaware of any issue.

Different guests have different tastes. Our review last week was that the mattress was very firm and the guests appreciated it.

We recently upgraded our patio to have a couch, chairs, and table rather than just two chairs. Much nicer to enjoy the view.

Just read our other reviews. Guest was a problem from the moment they arrived. Even though we were in constant contact, with many phone conversations, they never mentioned any issues at all during their stay. Afterward, the called a day or two after leaving, saying there were spiderwebs outside the house (it’s the Ozarks and near a pond and well, in nature), they found one hair somewhere in the condo, and there was pollen on our patio. Guest hinted they wanted money or would leave a “very negative review”. And, here we are. We literally rent this condo almost every day of the year and this is the first person that has been a problem since we opened in 2017. We told the guest, after his rambling phone call after his stay, that we would check the “issues” after our next guest, as it was already rented that day. Just an all around bad guest that tried to take advantage of our hospitality and feels the world owes them.