Expansive Brickell Hub - Walk to City & Dining

Galeria de fotos de Expansive Brickell Hub - Walk to City & Dining

Área de estar
Parte interna
Uma parede com uma paleta de cores, um console preto com uma luminária e um vaso com flores.
Quarto
Parte interna

Avaliações

9,6 de 10, Hóspedes adoram
Entre as melhores avaliações de hóspedes nesta área

Destaques

  • Conforto com espaço
    Hóspedes adoram o ambiente amplo que oferece a todos mais espaço para relaxar.
  • Roupas limpas sem estresse
    Uma das poucas propriedades com lavadora e secadora dentro da unidade.
  • Localização central
    Localização conveniente para que você nunca fique longe de onde precisa estar.
  • Descubra os pontos de referência nos arredores
    Nos arredores de Brickell City Centre
2 quartos2 banheirosAcomoda 6 pessoas

Comodidades populares

  • Piscina
  • Banheira de hidromassagem no local
  • Estacionamento no local disponível
  • Aceita animais de estimação
  • Cozinha
  • Lava-roupas e secadora

Explore a região

Confira no mapa
Miami, FL
  • Place, Brickell Key
    ‪1 min de caminhada‬
  • Place, Brickell City Centre
    ‪4 min de caminhada‬
  • Place, James L. Knight Center
    ‪4 min de caminhada‬
  • Airport, Miami, Flórida (MIA-Aeroporto Internacional de Miami)
    ‪13 min de carro‬

Quartos e camas

2 quartos (acomoda 6 pessoas)

Quarto 6

1 cama King

Quarto 7

1 cama Queen

Sala de estar 2

1 sofá-cama casal

2 banheiros

Banheiro 5

Vaso sanitário · Apenas chuveiro

Banheiro 6

Vaso sanitário · Apenas chuveiro

Espaços

Cozinha
Escritório

Sobre esta propriedade

Expansive Brickell Hub - Walk to City & Dining

Summary:

"The apartment is perfect for a Miami stay, situated right in the heart of Brickell, making it ideal for walking."



This inviting suite is built for couples and groups exploring Miami. It sits in the heart of Brickell, just a 9-minute walk to Brickell City Center. Perfect for those who want downtown energy and walkability without needing a car.



The Space:

Experience modern high-rise living with an expansive open-concept floor plan. Dramatic floor-to-ceiling windows fill the space with abundant natural light. A private, generously sized balcony extends the living area outdoors. The gourmet kitchen features sleek, contemporary flat-panel wood cabinetry, elegant light-hued countertops, and integrated stainless steel appliances. A statement range hood and spacious island/peninsula are perfect for culinary endeavors. Light-toned, large-format flooring runs throughout, complemented by distinctive modern designer lighting fixtures. Rich teal and emerald green accent walls create striking visual points, often paired with elegant circular mirrors. Furnishings include plush white sofas, sleek wooden dining chairs, minimalist artwork, and carefully placed greenery for a sophisticated feel. This residence is highly rated for cleanliness, ensuring a spotless stay. We offer transparent luxury and proactive hospitality. Unlike some listings, we ensure a clear, simple booking experience. Parking is available nearby for $35/day or on-site with hourly rates.



Guest Access:

Set up for a seamless Miami experience for couples and groups.



Building Amenities:

- Access to the building's iconic 2-acre pool deck with a 300-ft pool.

- Full spa and wellness center, gym, steam rooms, sauna, and cold plunge.

- Outdoor lounge decks.

- Panther Coffee (mornings) and on-site dining: Cipriani, La Cantina No. 20, and Tulum.



Inside Your Apartment:

- Fully equipped gourmet kitchen with integrated stainless steel appliances.

- All standard kitchenware and dining essentials.

- Fast Wi-Fi throughout.



The Neighborhood:

You are in Brickell Financial District (Walk Score: 95/100). This is a vibrant, walkable area. Miami Circle National Historic Landmark and Mary Brickell Park are just a 4-minute walk. Brickell City Center, with its luxury shops and diverse dining, is a 9-minute stroll. Enjoy waterfront walks on The Miami Riverwalk, directly accessible from the building. Whole Foods Market is an 8-minute walk for groceries, and CVS Pharmacy is 5 minutes away. Experience the best of Brickell's dining, coffee, and nightlife right at your doorstep.



Getting Around:

- 4 min walk: Miami Circle National Historic Landmark

- 4 min walk: Mary Brickell Park

- 9 min walk: Brickell City Center

- 4 min walk: Fifth Street Metromover Station (free rail to Downtown)

- 20 min drive: Miami International Airport (MIA)

- 10 min drive: Port of Miami



Other Things to Note:

Security Deposit / Damage Waiver: Before check-in, all guests must choose either a refundable $1,000 security deposit or a non-refundable damage waiver (covers accidental damages). Exclusions apply—see House Rules for details.



To ensure a smooth check-in experience, we require all guests to complete a brief pre check-in verification via our Guest App.



Please review this section carefully before booking. By booking, you acknowledge the ongoing building repairs, blocked views, balcony closure, and limited pool access.



Pool Access

-The building pool is only open on Saturdays and Sundays.

-There is no pool access Monday–Friday, including holidays.

-Please note: pool hours and availability are managed by the building, not the host.



Façade Renovations & View Obstruction

-The building is undergoing façade repairs throughout the year

-Balconies are closed and cannot be used

-Views from the unit will be blocked

Cellophane/protective covering may be placed on windows, significantly limiting visibility and natural views

-Construction workers may be visible on the exterior during daytime hours

-Noise may occur between 8:00 AM and 6:00 PM

-Balcony furniture is not permitted during this period.

-The building may issue fines of up to $3,000 if furniture is placed on balconies.

-This unit is being offered at a discounted rate to reflect these temporary conditions.



Parking: Valet parking is available at the building (hourly rates apply; no in/out privileges). We also offer private nearby parking for $35/day (cash only) with limited availability (9 spots total).

Height clearance: 6’2” (1.88 m). Please confirm your vehicle fits before requesting.

Adicione as datas e descubra os preços

Propriedades semelhantes

Regras da propriedade

Check-in após 15h
Idade mínima para alugar: 21 anos
Check-out até 11h
default

Crianças

Aceita hóspedes de 0 a 17 anos
default

Eventos

Não permite a realização de eventos
default

Animais de estimação

Aceita animais de estimação
default

Política para fumantes

Não é permitido fumar
MIAMI VACATION RENTALS SHORT-TERM RENTAL AGREEMENT & HOUSE RULES ICON – Miami, Florida IMPORTANT NOTICE By booking, making payment, completing chec...

Informações importantes

O que você precisa saber

Propriedade nº 1117010vb
Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Esta propriedade aceita dinheiro.
Festas ou eventos de grupos no local são estritamente proibidos
O anfitrião informou que a propriedade tem detector de monóxido de carbono.
O anfitrião informou que a propriedade tem detector de fumaça.
Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio e kit de primeiros socorros.

Informações a área

Miami

Com excelente localização em Brickell, um bairro de Miami, este apartamento fica perto de parques temáticos e na orla marítima. Quem gosta de fazer compras pode encontrar boas ofertas em Brickell City Centre e Bayside Marketplace. Para quem deseja conhecer um pouco das belezas naturais da região, a recomendação é explorar Bayfront Park e Lummus Park Beach. Assista a um evento ou a um jogo em Kaseya Center e reserve um tempo para conhecer Vizcaya Museum and Gardens, uma das atrações imperdíveis desta área. Curta as atividades aquáticas que a área oferece, como mergulho autônomo.
Mapa
Miami, FL

Nos arredores

  • Brickell Key - 1 min de caminhada - 0.2 km
  • Brickell City Centre - 4 min de caminhada - 0.4 km
  • James L. Knight Center - 4 min de caminhada - 0.4 km
  • Downtown Miami Shopping District - 6 min de caminhada - 0.5 km
  • Bayfront Park - 7 min de caminhada - 0.7 km

Opções nos arredores

  • Estação de Metromover Fifth Street - 4 min de caminhada
  • Estação Hialeah Market - 13 min de carro
  • Miami, FL (MPB-Public Seaplane Base) - 14 min de carro

Restaurantes

  • ‪Hyatt Regency Lobby - ‬6 min de caminhada
  • ‪Panther Coffee - ‬1 min de caminhada
  • ‪Truluck's Ocean's Finest Seafood and Crab - ‬4 min de caminhada
  • ‪Friend's Market & Bistro - ‬5 min de caminhada
  • ‪Epic Lobby - ‬7 min de caminhada

Perguntas frequentes

Spacious Brickell Suite | Walk to Metro & Dining tem piscina?

Sim, esta propriedade tem uma piscina.

Quanto custa ficar em Expansive Brickell Hub - Walk to City & Dining?

A partir de 3 de ago. de 2026, os preços encontrados para uma estadia de 1 diária para 2 adultos em Expansive Brickell Hub - Walk to City & Dining em 18 de mai. de 2027 começam a partir de R$ 1.656, excluídos impostos e taxas. Este preço está baseado no valor mais baixo para uma diária encontrado nas últimas 24 horas para estadias nos próximos 30 dias. Os preços estão sujeitos a alteração. Escolha as datas da viagem para ver preços com maior precisão.

Spacious Brickell Suite | Walk to Metro & Dining é ideal para quem viaja com animais de estimação?

Sim, animais de estimação são permitidos na propriedade.

Quanto custa o estacionamento em Spacious Brickell Suite | Walk to Metro & Dining?

Estacionamento no local disponível na propriedade.

Qual é o horário de check-in em Spacious Brickell Suite | Walk to Metro & Dining?

Horário de início do check-in: 15h.

Qual é o horário de check-out em Spacious Brickell Suite | Walk to Metro & Dining?

Horário de check-out: 11h.

Onde fica Spacious Brickell Suite | Walk to Metro & Dining?

Em Brickell, este apartamento fica a 5 minutos a pé de Miami River e Brickell City Centre. James L. Knight Center e Downtown Miami Shopping District também ficam a 10 minutos. Até a Estação de Metromover Fifth Street, são apenas 4 minutos de caminhada, e até a Estação de Metromover Eighth Street, 7 minutos.

Avaliações

9,6

Extraordinária

A menos que indicado de outra maneira, as avaliações aparecem em ordem cronológica, estão sujeitas a um processo de moderação e são verificadas.
Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 46 de 55 avaliações
Nota 8 - Boa. 7 de 55 avaliações
Nota 6 - Ok. 0 de 55 avaliações
Nota 4 - Insatisfatória. 2 de 55 avaliações
Nota 2 - Terrível. 0 de 55 avaliações

9,2/10

Limpeza

10/10

Serviço e funcionários

10/10

Comodidades

9,4/10

Condições e instalações da propriedade

9,0/10

Check-in

9,8/10

Comunicação

9,8/10

Localização

9,8/10

Precisão do anúncio

Avaliações

Avaliação verificada

10/10 - Excelente

Dustin H.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great location
Hospedou-se por 2 diárias em jun. de 2026
Resposta de VrboOwner em 9 de jun. de 2026
Thank you for the five-star rating. Glad you enjoyed the great location. We’d love to host you again with Miami Vacation Rentals.
Avaliação verificada

10/10 - Excelente

Jeff R.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
The location was exactly as represented, the views were spectacular and the location was perfect for walking around the Brickell area.
Hospedou-se por 6 diárias em dez. de 2025
Resposta de VrboOwner em 26 de mai. de 2026
Dear Jeff, thank you for the kind review. We’re glad the location and spectacular views lived up to your expectations and that you enjoyed exploring Brickell on foot. It was a pleasure hosting you, we hope to welcome you back soon!
Avaliação verificada

10/10 - Excelente

Marlon T.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
The location offers stunning views, and the host was top-notch. This condo was perfect both inside and out.
Hospedou-se por 4 diárias em ago. de 2025
Resposta de VrboOwner em 1 de set. de 2025
We’re so glad you loved the views and found the condo perfect, DiGay! Thank you for your kind words about our hosting. We’d be thrilled to welcome you back anytime.
Avaliação verificada

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Beautiful place and view had everything near by also
Hospedou-se por 2 diárias em out. de 2019
Avaliação verificada

10/10 - Excelente

Sean T.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great Stay

We had an excellent time. Communication was great from start to end and was exactly what the listing showed and described.
Hospedou-se por 4 diárias em fev. de 2025
Resposta de VrboOwner em 20 de mar. de 2025
Thank you so much, Sean!
Avaliação verificada

10/10 - Excelente

Christopher

Pontos positivos: Limpeza, comodidades, condições e instalações da propriedade e comunicação
Great property, views,location…
Hospedou-se por 5 diárias em mar. de 2024
Avaliação verificada

10/10 - Excelente

Leo K.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Would recommend

Great beautiful place, private, has all the amenities. Would recommend and stay again
Hospedou-se por 2 diárias em fev. de 2023
Resposta de VrboOwner em 21 de jun. de 2023
Thank you very much, Leo! We are very happy you enjoyed our apartment and the great amenities. We hope you come back again soon!
Avaliação verificada

10/10 - Excelente

Jessica B.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Excellent!!

We LOVED our stay at this property! The apartment was amazing, views breathtaking, and the location central to everything we could want to visit. Would stay again!
Hospedou-se por 8 diárias em fev. de 2023
Resposta de VrboOwner em 21 de jun. de 2023
Thank you very much for your great review, Jessica! We are super happy you enjoyed your stay with us. The views are definitely beautiful! It was lovely hosting you!
Avaliação verificada

10/10 - Excelente

Marilyn H.

Pontos positivos: Limpeza, comunicação, localização e precisão do anúncio

Great plat & Location, Location Location

This was a great place! The unit was furnished nicely, clean had everything we needed and more. Location was fantastic with great local restaurants nearby. Love that giant jacuzzi**!
Hospedou-se por 6 diárias em mai. de 2021
Resposta de VrboOwner em 21 de jun. de 2023
Thank you for your great review, Marilyn! We are very happy you enjoyed our apartment and especially the location! Brickell literally has everything and anything you may need at all times! We love it too! Thank you for choosing us and we hope you come back again soon!
Avaliação verificada

10/10 - Excelente

Lara H.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Wonderful stay!

The apartment was beautiful! Very clean, light and spacious. Would definitely recommend
Hospedou-se por 4 diárias em mar. de 2023
Resposta de VrboOwner em 21 de jun. de 2023
It was a pleasure hosting you and we hope you come back soon! Thank you & all our best, MVR Team
Avaliação verificada

10/10 - Excelente

Kelley F.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Miami

Great location for exploring the city. The condo was clean with great views of the pool and bay. The pool and hot tub were fantastic.
Hospedou-se por 4 diárias em jan. de 2024
Resposta de VrboOwner em 8 de mar. de 2024
Thank you very much for your kind review, Kelley! We are happy to hear you enjoyed the great location and the beautiful views! It was a pleasure hosting you!
Avaliação verificada

10/10 - Excelente

Donna G.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great Location!

Overall experience is a definitely 5 stars! The description of the property was very accurate. Loved the views and location...so many great restaurants in walking distance. The check in process was so easy....great communication from the hosts. Would definitely stay here again!
Hospedou-se por 4 diárias em mar. de 2024
Resposta de VrboOwner em 27 de mar. de 2024
Thank you very much for your kind review, Donna. We are very happy you enjoyed the views and the overall stay with us. It was a pleasure hosting you!
Avaliação verificada

10/10 - Excelente

Trevor E.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

perfect in everyday

great location! great amenities and easy communication
Hospedou-se por 4 diárias em fev. de 2023
Resposta de VrboOwner em 21 de jun. de 2023
Thank you very much, Trevor! We are very happy you were able to enjoy the amenities! It was a pleasure hosting you!
Avaliação verificada

10/10 - Excelente

Jason A.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Will say again!!

This property is now my go-to when I am in Miami. I was so impressed by everything on this stay. I am in town 4-5 times a year and this was by far my favorite experience!
Hospedou-se por 4 diárias em abr. de 2021
Resposta de VrboOwner em 21 de jun. de 2023
Thanks so much for your feedback Jason. You will be always welcome in our properties. See you soon!
Avaliação verificada

10/10 - Excelente

Hanna K.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Wonderful views

Good equipment Not great linens Clean Well stocked
Hospedou-se por 7 diárias em mar. de 2023
Resposta de VrboOwner em 21 de jun. de 2023
Thank you very much, Hanna! We appreciate your feedback on the linen, we will share this with housekeeping. We are very happy you enjoyed the beautiful views and hope you come to visit again soon!
Avaliação verificada

8/10 - Boa

Fernando C.

Pontos positivos: Check-in, comunicação, localização e precisão do anúncio

Miami

Nice place and wonderful neighborhod
Hospedou-se por 3 diárias em mai. de 2023
Resposta de VrboOwner em 21 de jun. de 2023
Thank you so much, Fernando! It was lovely hosting you!
Avaliação verificada

10/10 - Excelente

Veronica S.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Always the perfect getaway

We love staying at the Icon. This condo was stunning and we enjoyed having coffee on the balcony every day. Pool is amazing... This is our third time back and I am sure we will be back soon.
Hospedou-se por 4 diárias em ago. de 2019
Resposta de VrboOwner em 21 de jun. de 2023
Thanks so much Veronica for taking your time to write such an amazing review. We are so glad to know you enjoyed so much your stay in our property and the coffee in the balcony with the great view. Also the building amenities, pool, SPA...I hope we could have you again as our guest. See you soon!
Avaliação verificada

10/10 - Excelente

Michelle T.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Miami Layover

Best way to extend a vacation. Flew back in the country and stayed in Miami 3 nights before flying home. Great Condo, furnished perfectly, excellent views and so many amenities. Highly suggest staying at this location.
Hospedou-se por 3 diárias em jan. de 2022
Resposta de VrboOwner em 21 de jun. de 2023
Thank you for your kind review, Michelle! It was a pleasure hosting you in our apartment. We are happy you enjoyed all there is to do in Brickell City and the buildings amenities. We hope you come back again soon!
Avaliação verificada

10/10 - Excelente

Marko r.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great Stay!

Property was spotlessly clean, check in quick and smooth, and apartment condition was in full working order. Lovely apartment with amazing views. Only negative is elevators in building are inadequate for the traffic in the building.
Hospedou-se por 7 diárias em jan. de 2024
Resposta de VrboOwner em 8 de mar. de 2024
Thank you for your kind review, Mark! We are very happy to hear you enjoyed your stay with us! It was an absolute pleasure hosting you !
Avaliação verificada

10/10 - Excelente

Reginald T.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great condo!

The condo was absolutely beautiful. It’s beautifully decorated and in a perfect location in Brickell. There’s plenty of eating and shopping in walking distance and Bayside is only a short 5-10 minute ride away. The condo was exceptionally clean and the manager stayed in contact with us before, during, and after check in to make sure everything was going well. I would highly recommend this location and would definitely go back again!
Hospedou-se por 3 diárias em jun. de 2021
Resposta de VrboOwner em 21 de jun. de 2023
Thank you for your review, Reginald! We are happy you enjoyed our apartment and the decoration! The location is great, everything is very close indeed! It was lovely hosting you and we hope you'll be back again soon!
Avaliação verificada

10/10 - Excelente

Stephen M.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Short work stay

Property as advertised. A couple minor things weren’t working in the guest room/bath and they got right on an fixed.
Hospedou-se por 2 diárias em fev. de 2021
Resposta de VrboOwner em 21 de jun. de 2023
Thanks so much for your feedback. Glad to know you liked our place. Most of our guests appreciate having our Site Manager in the building every day, not only for the check-in and check-out process but also available during your stay for any issue to be solved in a few minutes. You will be always welcome in our properties. See you soon!
Avaliação verificada

10/10 - Excelente

Jamie S.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Christmas 2020

Very clean and stylish apartment! Great support and service from the site manager Francisco. Unit fully met expectations.
Hospedou-se por 5 diárias em dez. de 2020
Resposta de VrboOwner em 21 de jun. de 2023
Thanks so much for your feedback Jamie. So glad to know you liked our place and enjoyed so much your stay here. Most of our guests, like you, appreciate having our Site Manager in the building, not only for the check-in and check-out process but also for any need or doubt during their stay which could be solved in a few minutes. We will be glad to host you again in the future. See you soon!
Avaliação verificada

8/10 - Boa

Najma R.

Pontos positivos: Limpeza, comunicação, localização e precisão do anúncio
Pontos negativos: Check-in

Nice stay, lots of rules

Condo was a true and pure reflection of the photos. Everything was clean. There are just a lot of rules to the building, the late check in time, no ability to store luggage, owner has to check guest in, which isn’t the owners fault. They were wonderful. But just be ready for all the rules of the building, pool area etc..
Hospedou-se por 2 diárias em fev. de 2023
Resposta de VrboOwner em 21 de jun. de 2023
Thank you very much for your kind review and feedback, Najma! We are very happy you found the apartment accurate and clean! Indeed there is a process to check in, the building does require us to send them IDs prior to arrival and also that we are present with you at check-in. As for the luggage, due to liability reasons, they do not offer storage, however, we have partnered with luggage hero and have a location right across the street where you'll be able to store luggage at no cost for the first 2 hours. We appreciate you choosing us for your trip and hope you come to visit us again soon! It was a pleasure meeting you!
Avaliação verificada

8/10 - Boa

BRANDON W.

Pontos positivos: Limpeza, check-in, localização e precisão do anúncio

Miami Brandon

Great location with extensive views. Super contemporary apartment. Reported broken hairdryer but no response either to original report or to leaving a note in the apartment on departure. Some of the cleaning a little sketchy eg dust on wardrobe shelves.
Hospedou-se por 4 diárias em jan. de 2024
Resposta de VrboOwner em 8 de mar. de 2024
Thank you very much for your kind review, Brandon! We are very happy you enjoyed the great location and beautiful views. We apologize for not responding to your request during your stay, we have shared it with the team and it won't happen again. It was lovely hosting you!
Avaliação verificada

4/10 - Insatisfatório

Stephanie S.

Pontos negativos: Limpeza, check-in e localização

NEVER AGAIN

Check in was unorganized and hectic. Once we got to the unit Loved the views, for the price we Expected the WOW Factor but instead had to clean it before we could unpack. Niaomi, offered to have the unit re cleaned but we decided we'd just do it ourselves. Super Bowl Sunday we decided to stay in as we had a fully equipped kitchen with groceries bought for this. The Oven did Not work, I contacted Niaomi to ask how to use the oven and was told (The oven doesn't work) the last guest broke it. We ordered a new one but it won't be here until Wednesday. The master bathroom shower also leaks all over the floor Not sure from where as there is a step to get into the shower. Would've preferred light blocking shades,for sleeping in but didn't get that either. The Pool was nice however the server, would disappear for 45 minutes at a time before reappearing with the menu, again before bringing drinks, by the time he reappeared to take our food order we no longer wanted food. He held our CC hostage and then Must have given himself a Tip as 3 rum and cokes DO NOT COST $85.00. Upon returning to our unit a smell of sewage from the dishwasher. We did not call Niaomi this time as Not sure what she could have done. Luckily we had lemon Lysol and opened all doors to get rid of the smell ourselves. We should have been offered a discount or at least reimbursed for the food we could not cook. I write Great reviews all the time so it was hard to express how disappointing this 4 day stay was.
Hospedou-se por 4 diárias em fev. de 2023
Resposta de VrboOwner em 21 de jun. de 2023
Thank you for taking the time to share your feedback with us, Stephanie. We appreciate your understanding regarding the check-in process. As there are multiple guests arriving around 3 pm, check-ins are handled on a first-come, first-served basis. We genuinely appreciate your patience and understanding during this busy time. Regarding cleaning, our housekeeping team strives to ensure that our apartments are in pristine condition for our guests. However, we understand that oversights can happen occasionally. As soon as we were notified of the issues, Naomi offered to send the housekeeping team back to address them. This offer was declined. We apologize for the inconvenience caused by the broken oven. The previous guest reported the issue at check-out, which left us with limited time to replace it before your arrival. While our contract states that we are not held liable for broken appliances, we understand the importance of having a functioning oven. As a temporary solution, we purchased a small oven to ensure you had some means of cooking. Moving the shower-head upwards can cause water to overflow. We would have been more than happy to assist you had we been aware of this issue. Your feedback is valuable, and we will ensure clearer instructions are provided in the future. We sincerely apologize for any shortcomings you experienced with the pool attendants. Your comments will be shared with their management team to address the issues and prevent such occurrences in the future. It was a pleasure hosting you, and we sincerely hope that you will consider giving us another chance in the future.

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