Apartamento

Luxury Waterfront Condo In The Urban Oasis At Icon-Brickell, W Resort Free SPA

Galeria de fotos de Luxury Waterfront Condo In The Urban Oasis At Icon-Brickell, W Resort Free SPA

Piscina
Vista aérea
Fachada
Área de estar
Spa

Avaliações

9,0 de 10
Maravilhosa
2 quartos2 banheirosAcomoda 7 pessoas

Comodidades populares

  • Piscina particular
  • Banheira de hidromassagem no local
  • Estacionamento em garagem disponível
  • Aceita cães e gatos
  • Cozinha
  • Lava-roupa

Quartos e camas

2 quartos (acomoda 7 pessoas)

Quarto 1

1 cama King

Quarto 2

1 futon casal e 1 cama Queen

2 banheiros

Banheiro 1

Banheira · Vaso sanitário · Apenas chuveiro · Banheira de hidromassagem

Banheiro 2

Banheira · Vaso sanitário · Apenas chuveiro · Banheira de hidromassagem

Espaços

Deque ou pátio
Cozinha
Sacada
Área de jantar separada
Área de recreação externa
Jardim

Sobre esta propriedade

Luxury Waterfront Condo In The Urban Oasis At Icon-Brickell, W Resort Free SPA

Placid waterfront living, breathtaking, amazing views to the Bay & Miami Downtown sky light. The condo is brand new and it's elegantly designed with an exquisite decor and equipped for the most demanding tenant with Leather sofas, Plasma TVs, Tempurpedic mattress with massage and ergo system and Glass flooring. Your tall glass walls are window to sunrises at Biscayne Bay were you can wash marine life, located have a mile from the beach with then 10 minutes from Miami International Airport, South Beach, Coconut Grove, Coral Gables and it's a walking distance to the city's financial center, Downtown, restaurants, shops, museums, playhouses, concert halls, American Airlines Arena and the Arsht center for the Performing Arts. it's only 5 minutes from Crandom tennis and Golf Parks of Key Biscayne. Then in the evening enjoy dinner at any of the fine restaurants surrounding your condo and then it's time to dance the night away in the many night spots to experience world class music and dance


Building features: -A spectacular 35 foot high entrance, created by Yoo bt Philippe Stark that will feature columns modeled after Moai Statues of Eastern Island.
-Unique and exquisite ultra contemporary architectural design by Arquitectonica.
-1000 feet of water front with shaded rest areas and a path for walking and jogging.
-10 acre enclave including 2 parks, book ended by Miami Circle Park and Brickell Park.
-Two full service Bay-side restaurants and a coffee bar with WIFI access.
-A 27000 sq feet SPA and fitness center.
-A dock in Biscayne Bay were the residents and visitors can moor their boats.
-Wireless technology on the high terrace and common areas.
-Full time concierge.

Spa and Fitness center: -Juice Bar ( complementary)
-Towels (complementary)
-Shampoo, body lotion, Body soap, and shaving needs (complementary)
-Fitness free weights (complementary)
-State of the art cardio equipment with individual flat panel TV.(complementary)
-Yoga room.(complementary)
-Treatment rooms.
-His-and hers lounges and relaxation areas.(complementary)
-Hot and cold Jacuzzi.(complementary)
-Redwood sauna (complementary)
-Eucalyptus steam room.(complementary)

Residence feature: -Breathtaking views of Biscayne Bay and downtown Miami
-Floor to ceiling glass windows.
-State of the art telecommunications wiring including high-speed cabling to all television outlets and home run -- configured CATS 5 cable for telephone and data communication.
-Wireless technology, and WIFI
-Sprinkler fire protection system.
-Top-of-the-line Furniture throughout the condo.
-White solid Glass flooring 50x50
-Top-of-the-line-appliances.
Cancelation policy 100% refund 60 day before check-in.

Adicione as datas e descubra os preços

Propriedades semelhantes

Regras da propriedade

Check-in após 17h

Idade mínima para alugar: 21 anos

Check-out até 10h

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Crianças

Aceita hóspedes de 0 a 17 anos

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Eventos

Não permite a realização de eventos

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Animais de estimação

Aceita animais de estimação: cães e gatos com até 9 kg cada um (máximo de 2 animais de estimação)

Additional $60 per night per pet

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Política para fumantes

Não é permitido fumar

If do so additional $600 dollars cleaning fee

Instruções para o check-out

A pessoa anfitriã requer que você realize estas tarefas antes do check-out:

Remover itens pessoais e tirar o lixo

Apagar as luzes, trancar as portas e devolver ou guardar as chaves

Caso você não cumpra essas instruções, pode receber uma avaliação negativa do anfitrião.

30 Days 100 % refund,

Early check-in or late check-out $345 Dollars Check-in time: 4:30 PM to 8:30 PM free after 8:30 PM to midnight $40 After midnight to 8:00 am $80

Any stain on towels $25 dollars charge Any stains on upolstory $100 Dollars Any stain on leather $200 dollars No smoking, cleaning fee $750 dollars

Informações importantes

O que você precisa saber

Propriedade nº 359430
Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Festas ou eventos de grupos no local são estritamente proibidos
O anfitrião informou que a propriedade tem detector de monóxido de carbono.
O anfitrião informou que a propriedade tem detector de fumaça.
Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio e trava de segurança.
Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado

Informações a área

Miami

Na orla marítima em Miami, este apartamento fica no bairro Brickell. Duas das principais atrações da região, Vizcaya Museum and Gardens e Art Deco Historic District são locais muito procurados pelos visitantes, que também são atraídos pelas belezas naturais em Bayfront Park e Beach, Miami Beach. Kaseya Center e LoanDepot Park oferecem uma programação de eventos e jogos. Divirta-se com atividades aquáticas nas proximidades, como passeios de jet ski e mergulho autônomo ou aventure-se com passeios de bicicleta e passeios a cavalo.
Mapa
Miami, FL

Nos arredores

  • Brickell Key - 1 min de caminhada - 0.1 km
  • Miami River - 1 min de caminhada - 0.2 km
  • Brickell City Centre - 7 min de caminhada - 0.7 km
  • Downtown Miami Shopping District - 9 min de caminhada - 0.8 km
  • Bayfront Park - 10 min de caminhada - 0.9 km

Opções nos arredores

  • Estação de Metromover Fifth Street - 7 min de caminhada
  • Estação Hialeah Market - 11 min de carro
  • Miami, FL (MPB-Public Seaplane Base) - 13 min de carro

Restaurantes

  • ‪Hyatt Regency Lobby - ‬8 min de caminhada
  • ‪Panther Coffee - ‬3 min de caminhada
  • ‪Epic Lobby - ‬9 min de caminhada
  • ‪Zuma Miami - ‬2 min de caminhada
  • ‪Mastro's Ocean Club - ‬10 min de caminhada

Perguntas frequentes

Luxury Waterfront Condo In The Urban Oasis At Icon-Brickell, W Resort Free SPA tem piscina?

Sim, a propriedade dispõe de uma piscina interna e uma piscina externa. O tipo de piscina disponível é piscina aquecida.

Quanto custa ficar em Luxury Waterfront Condo In The Urban Oasis At Icon-Brickell, W Resort Free SPA?

A partir de 1 de jun. de 2026, os preços encontrados para uma estadia de 1 diária para 2 adultos em Luxury Waterfront Condo In The Urban Oasis At Icon-Brickell, W Resort Free SPA em 18 de ago. de 2026 começam a partir de R$ 1.722, excluídos impostos e taxas. Este preço está baseado no valor mais baixo para uma diária encontrado nas últimas 24 horas para estadias nos próximos 30 dias. Os preços estão sujeitos a alteração. Escolha as datas da viagem para ver preços com maior precisão.

Luxury Waterfront Condo In The Urban Oasis At Icon-Brickell, W Resort Free SPA é ideal para quem viaja com animais de estimação?

Sim, esta propriedade permite cães e gatos (limite de 2 no total) com peso máximo de 9 kg por animal.

Quanto custa o estacionamento em Luxury Waterfront Condo In The Urban Oasis At Icon-Brickell, W Resort Free SPA?

Estacionamento no local disponível na propriedade.

Qual é o horário de check-in em Luxury Waterfront Condo In The Urban Oasis At Icon-Brickell, W Resort Free SPA?

Horário de início do check-in: 17h.

Qual é o horário de check-out em Luxury Waterfront Condo In The Urban Oasis At Icon-Brickell, W Resort Free SPA?

Horário de check-out: 10h.

Onde fica Luxury Waterfront Condo In The Urban Oasis At Icon-Brickell, W Resort Free SPA?

Em Miami, este apartamento ideal para famílias fica na orla marítima, a 10 minutos a pé de Ponte da Avenida Brickell e Brickell City Centre. Downtown Miami Shopping District e Bayfront Park também ficam a 15 minutos. Até a Estação de Metromover Fifth Street, são apenas 7 minutos de caminhada, e até a Estação de Metromover Eighth Street, 9 minutos.

Avaliações

9,0

Maravilhosa

A menos que indicado de outra maneira, as avaliações aparecem em ordem cronológica, estão sujeitas a um processo de moderação e são verificadas.
Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 60 de 78 avaliações
Nota 8 - Boa. 8 de 78 avaliações
Nota 6 - Ok. 2 de 78 avaliações
Nota 4 - Insatisfatória. 3 de 78 avaliações
Nota 2 - Terrível. 5 de 78 avaliações

9,2/10

Limpeza

9,2/10

Check-in

9,4/10

Comunicação

9,6/10

Localização

9,0/10

Precisão do anúncio

Avaliações

Verificada

8/10 - Boa

Bob T.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Wished there would have been a TV in living room. Nice place, host was nice.
Hospedou-se por 2 diárias em mai. de 2026
Verificada

10/10 - Excelente

Andrew R.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Unfotunately due to a change in plans, I had to cancel our booking prior to arrival. However, the host was great with communication and there were no issues with the cancellation refund, so I wanted to leave a review since he was very pleasant to deal with.
Hospedou-se por 3 diárias em mai. de 2026
Verificada

10/10 - Excelente

Roderick H.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great host!
Hospedou-se por 3 diárias em dez. de 2025
Verificada

10/10 - Excelente

William D.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Very good. Thanks John!
Hospedou-se por 7 diárias em jul. de 2025
Verificada

10/10 - Excelente

Melissa S.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Amazing location!

Luxury apartment with great amenities and great location! Would absolutely stay again!
Hospedou-se por 2 diárias em abr. de 2024
Verificada

10/10 - Excelente

Ishine T.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Miami Stay

Great Location. Amenities are top tier.
Hospedou-se por 1 diária em jul. de 2021
Resposta de VrboOwner em 31 de mai. de 2022
Thank you so much for your review, you are always welcome, and remember that you have now a new friend in Florida.
Verificada

10/10 - Excelente

Francisco A.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Perfect

The place is nice and clean. Has a beautiful view
Hospedou-se por 3 diárias em ago. de 2024
Verificada

10/10 - Excelente

Penny S.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Very nice

Great property! Close to all things downtown Awesome owner !!
Hospedou-se por 9 diárias em jan. de 2022
Resposta de VrboOwner em 26 de mai. de 2022
Thank you so much for your wonderful review, We are super happy you enjoyed the beautiful views and the centric location. It was an absolute pleasure hosting you and we really hope you come back! You have a home in Miami
Verificada

10/10 - Excelente

Leslie P.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Miami

Great Miami vibe
Hospedou-se por 37 diárias em fev. de 2024
Verificada

10/10 - Excelente

Yarlenyth F.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great Place to stay at

The owner and the unit itself are superb. The location and view from the unit is amazing. The owner was very communicative and helpful by providing and helping us with information regarding the local spots and where to go for what. I felt right at home! I would stay here again!
Hospedou-se por 2 diárias em jan. de 2023
Verificada

10/10 - Excelente

daniela a.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Birthday Trip for UFC Fight 287

Great Location , Views, Walking distant to everything. Host was great to work with - quick at responding as well. We will be back and stay again!
Hospedou-se por 2 diárias em abr. de 2023
Verificada

10/10 - Excelente

Zane S.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

L9ved it

The place, the location, the host. Cant say enough good things about.
Hospedou-se por 3 diárias em mar. de 2023
Verificada

8/10 - Boa

Jason M.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Nice Property

Great views and layout of the unit. The kitchen lacked most of the basics and what was there probably needed to be replaced. Host was great and the property and amenities were also great.
Hospedou-se por 5 diárias em dez. de 2021
Verificada

8/10 - Boa

Carlos C.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Nice

Very nice
Hospedou-se por 3 diárias em abr. de 2023
Verificada

10/10 - Excelente

Jennifer M.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great located apartment

We visit Miami often but have never stayed downtown. Brickell offers a lot to see and do. John the owner is incredibly knowledgeable and helpful. He helped make our stay memorable. Apartment was clean and comfortable. We enjoyed the water views from the apartment. Would highly recommend.
Hospedou-se por 5 diárias em fev. de 2023
Verificada

10/10 - Excelente

Angela E.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Book it!!

The owner John was very responsive to all messages I sent him and very helpful with letting us know all there is to do in the area. The unit was amazing. Views spectacular. You’re right where all the sights are to see. I definitely will stay here again!! Thank you John!!
Hospedou-se por 3 diárias em mar. de 2023
Resposta de VrboOwner em 27 de mar. de 2023
Thank you so much for staying at my unit, it was a pleasure meeting well educated Guests like you and your daughter, you are welcome at any time,
Verificada

10/10 - Excelente

Apples D.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Incredible all around!

John was an absolute gem of a host. The place was immaculate and exactly as described. He made sure we knew where we were and what amenities were around. Anytime I contacted him for general questions, he got back to me immediately - even though he was out of the country! I would 10/10 stay here again, and also recommend this listing to all my friends. Thanks again!
Hospedou-se por 3 diárias em mai. de 2024
Verificada

10/10 - Excelente

Houman M.

An amazing condo with a great host

John was amazing!!! He was very helpful and did an amazing job welcoming us. He was also able to check us in early which was very nice of him. The place had a great view and it was in a great location - overall we loved it. The only downside was that there were no curtains in the living room which didn't make it easy for some of us sleep there in the morning, but it wasn't a big deal. The main pool was not open during our stay but there was a pool upstairs which we could use for a fee.
Hospedou-se por 7 diárias em abr. de 2018
Resposta de VrboOwner em 20 de mar. de 2020
I am glad you enjoyed your stay. Thank you so much John
Verificada

10/10 - Excelente

Amy M.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Awesome place - great host!

This was an awesome place. Spectacular views, central to everything you could ever want, incredible host. John was so very helpful - we had a phone call right when I arrived and he oriented me to everything so i knew where to walk. The apartment is beautifully designed - bed was super comfortable, and i loved the big tub and spacious primary bathroom. My only suggestion is to have John tell you where to park. The valet in the building is super expensive ($42.00 for 24 hours) and a little chaotic - but there is a garage about 2 blocks away that is only $15.00. I will definitel stay again!
Hospedou-se por 3 diárias em out. de 2023
Verificada

10/10 - Excelente

James A.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Outstanding host and property

John is the ultimate host. Met us at check-in. Provided us a detailed description of the unit and the surrounding area. Answered all our questions quickly throughout our stay via text. The apartment is extremely clean, feels like a luxury hotel suite. Minimalist in the right way, not cluttered. The location could not be better. Easy walking distance to the best restaurants, live theatre, museums, night life. Great views abound. Fun watching boats coming and going up the Miami river with views out to Biscayne Bay. Highly recommend. This will be our "go to" spot for Miami.
Hospedou-se por 5 diárias em fev. de 2023
Verificada

6/10 - Razoável

Karen C.

Nice view but difficult to access property amenities and check in/out.

We were told to wait till 4:30 PM to check in then it changed to 5 PM. I was getting messages at 4:52 about not being there yet. Parking is very expensive and there is no in/out privileges. The location is very convenient and there is great restaurants, parks, shopping and Miami Heat Arena within walking distance. Checking out was kind of the same and I felt like we were really going to get charged just on general principle. The big pool was closed the whole time we were there. Only one of our keys worked and you need it to get in and out of the spa and pool. The owner was notified and he said he would come at 4:30 PM on Saturday to fix it. He called at 6:15 and said he was almost there but we had dinner reservations so we had to leave before that. Check out time is 10:00 AM.
Hospedou-se por 3 diárias em fev. de 2019
Resposta de VrboOwner em 20 de mar. de 2020
Dear Karen I am so sorry that you want to check in at 4:30 but as you can see in signed contract check in is at 5:00 pm, and you wrote to me and requested check in at 5:30 PM, parking is free but not when you booked for only 3 nights (Building regulations) Sorry about the pool but the day you check in the pool was getting clean and Guest are allow after 24 hours because all the chemicals preventing damages to your skin. About the keys both keys always work, if you are talking about the fobs, when you check in both fobs where working find but from time to time they get discharged and it needs to be recharge, thats an issue out of my control because a fob can last 2 weeks or it can last two months so I do not know when is going to discharged,,, you were very demanding but as I told you before I live 1:45 minutes away from the condo you could do find with the two keys and one fob because you were only 3 Guests, but you use strong words and you were very demanding, and your check out it was next early morning, so to make you happy I drove 2:50 minutes in traffic and when I was 5 minutes away you wrote to me and told me not to come because you where living for dinner. Moreover check out time is between 10:30 and 11:00 am, max 11:30 am and if I do not have any other Guest check in the same day I allow Guest to stay till 12:00 noon. I am very sorry about all misunderstanding. I am in to make a memorable journey for all my guests. John
Verificada

2/10 - Terrível

Christopher A.

Pontos negativos: Limpeza, check-in, comunicação, localização e precisão do anúncio

WORST host ever

All the negative reviews on this are completely accurate. The check in process was horrible. Told us they would meet us at 2 and we waited over an hour…. then we went to checkout we needed to make a flight so we offered to meet them early and they showed up 40 minutes late making us miss our flights and Ubers. Very unprofessional and unorganized. The unit itself was not clean when we got there and the sheets/towels were dirty. Not only that there was damage to the bed, couch and tables…he’s too cheap to update the unit. I’ve stayed in a lot VRBOs but I have not been in a worse one. Out of all the units in the ICON this is not one you should stay in. The owner will try to say whatever he wants to make this sound not as bad but it truly is a waste of money to stay here.
Hospedou-se por 3 diárias em dez. de 2021
Resposta de VrboOwner em 1 de jun. de 2022
Hi Christopher, I am truly sorry for your experience at the property during your visit. My aim to have a super smooth check-in process, I always do person to person check-ins and check-outs to make sure my Guests will have everything they may need, please remember that you requested a check-in at 3:00 pm and you show up and hour earlier, for the check-out I was there on time at the lobby and it took me around 15 minutes to get to the unit due to the elevator rules imposed by the resort (only a max of two people per elevator or entire family), we were still on pandemic at that time, regarding the furniture is all high end, and all are in 85% conditions. As these items are not designed for commercial use, they do tend to show dirt more easily than darker industrial fabrics. My housekeeping team always tries to leave the apartments in pristine condition, but in the event something is overlooked, we always try to make it right. In addition to regular deep cleaning by my housekeeping staff, upholstered items are steam cleaned as needed. However, sometimes stubborn stains may remain. Please rest assured that my unit is thoroughly cleaned and sanitized between each guest, and damaged items are repaired or replaced when necessary. The reservation was for 4 Guests and you end it up having a large group of young people in the unit, who caused damages to the unit, make hole in the wall and stained towels and bed linens. It would seem that the rating given to my unit on your behalf would be on account of incidents outside of our control, thank you again for staying with us and we appreciate your feedback!
Avaliação arquivada

2/10 - Terrível

victor p.

Vic

We will never suggest people to use service of John, because : (1) apartment wasn't clean and no respond to this issue from day 1 (we sent him e-mail); (2) now good view; (3) you will find a terrible plastic tubes from floor in two rooms; (4) only a few TV channels, even we asked to activate sport ones; (5) old dishes and a lot of old food; (6) we agreed that parking will be included in price, but John deduct from deposit; (7) when we arrived apartment was busy and he booked another one in hotel and than deducted part of this price from deposit; (8) Internet doesn't work in living room; (9) during 3 weeks no one came to clean apartment; I can continue this list, but I think that all these issues already may provide a good picture of what you will get when you deal with John. We have a good experience to rent apartments from other owners on Brickel and always were more than happy. With some of these people we keep friendship for many years, we go for dinners when we are in Miami and always tell about excellent hospitality of people in Florida. It is so sad that we have such negative experience with John. We hope John will read this and will change his attention to clients.
Resposta de VrboOwner em 20 de mar. de 2020
Hello, Mr Victor P, i want to apologize for any inconvenience you might have had during your stay on my property. First let me clarify any misconceptions that you might have had. The apartment is always meticulously cleaned, cleaning service is not included during the stay. The property has a spectacular city and water views. Pictures that are on HomeAway.com are actual views from the property. The dishware is a high quality and it matches the apartment decor. WiFi service is available throughout the 10 acre Oasis. Please accept my apology Sincerely, John
De um site parceiro

2/10 - Terrível

Charles B.

Worst VRBO/HomeAway Experience Ever

I booked this property for a girls trip with my best friends from high school (three 34 year old moms). I have booked properties on HoneAway and similar websites many, many times so I did not have any concerns. I didn’t hear much from John after I booked other than what seemed like copy and pasted responses to a couple of questions. Three days before the trip, he messaged me and asked me to send him copies of our photo IDs. I’ve never had to do this before, so I went back and forth with him to determine why. He said the building needed them on file so we could use the amenities. I finally ended up sending him copies of our IDs with personal information blacked out. Upon receiving these via email he informed me that I sent them too late. He said the building needs them 72 hours in advance. This was the first time I heard that this was a time sensitive request. He said it would probably be fine. When we arrived at the apartment, John met us there and showed us around. As he was showing us the property he kept mentioning previous “damages” that other guests had allegedly incurred. He told us not to touch the walls and they had been recently painted. He also asked for my photo ID AGAIN and took a picture of it. I had a bad feeling, but we had already paid so there was no turning back. I kept asking him about pool access as he was showing us around, but was ignored. Finally before he left I asked him one last time. He said we could “probably” get in if we went to the rooftop pool and lied and told them we were residents. The next day I went up to the pool and found out that on weekends, only residents of floors 1-14 have pool access (we were on 22). So regardless of the IDs, we would not have had access to a pool as advertised. The other pool was closed for construction. We had a good weekend, the apartment is nice and in a good location. Before we left, I took pictures of all the rooms because I had a feeling he was going to try to pull something on us. We threw a load of laundry in, but there was no laundry soap available. That afternoon John sent me pictures of “scratches” on the white leather couch (1/2 inch black marks that could have been there before our stay and small enough for me not notice when I photographed the couch that morning), two towels with makeup on them (simply needed to be shouted and washed again) and a paper napkin in the toilet. I’m currently working with my lawyer to collect the $600 he still owes me.
Hospedou-se por 3 diárias em mai. de 2018
Resposta de VrboOwner em 20 de mar. de 2020
Dear Charles I am so sorry for the inconveniences in your stay, but the building requires ID’s for registration. I always try to be as transparent as possible that’s the reason I do person to person check-ins and go by detail throughout the condo to prevent any misunderstandings. I did not want to make you feel uncomfortable, but the condo was freshly painted, and usually, most of the damages are caused by luggages. The pool repair was delayed; however, you could have used the other pool and all the amenities I gave you completely free, like the SPA, Gym, Sauna, Jacuzzi, Steam room, relaxation areas, Theatre, and all daily activities program at the Oasis, like surfing classes, Zumba, Yoga, Boot camp, Body sculpting, Spinning, among others. About the sofa damages, I could have asked for a leather replacement, but I have found the most affordable repair available to me ( this company will match the color and paint the scratches). Also, I apologize but I washed the towels in 5 different ways, but the stain is not coming off on two of them. I am in to make a memorable journey for all my guests, and I have never had this issue before, as you can see on all my reviews, every Guest talked positive and had a wonderful experience, this is a very uncomfortable situation, I do not want a bad review but I do not think is fair that guests cause damages and I have to take the losses. Sincerely John
Verificada

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Otimo

Localização excelente.
Hospedou-se por 7 diárias em nov. de 2019

Sobre o anfitrião

Anfitrião: John Girald

Imagem do perfil do anfitrião

Idiomas:

Inglês, Espanhol

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