Exclusive Hilltop Villa near Florence - Pool, Views - Ideal for Families/Friends

Dear Ed! Thank you so much for your warm and wonderfully positive review. I was truly delighted that people like you chose to be my guests. Our conversations gave me many valuable insights. Meeting you has been one of those rare, life-changing encounters that stay with you. I am so happy that I was able to share with you those breathtaking landscapes stretching to the horizon, the spectacular 360-degree views, and the history of these places and the paths where little Leonardo Da Vinci once ran. I wish you every happiness, good health, and success in everything you do!

Dear Benny, thank you for your review. We are very happy that you enjoyed your holiday. We are also pleased that you raised some minor concerns since this allows us to address the issues straight away and improve our services. We are already updating the cooking facilities by the pool with new appliances and new matching sets of kitchen ware, and all other matters have been attended to. We hope to welcome you and your family again in the future.

This is a serious complaint and I am very sorry for any inconvenience caused. The main point was the lack of internet, and as you know, when I went to see the local internet provider, they said that during the recent storm a falling tree damaged the main internet cable. This was unfortunate and totally out of our control. I must also address your other complaints. The drive to the villa is a typical Tuscan country lane in the midst of olive groves. It might be something you did not like but most guests treasure its beauty. I live in a completely separate part of the building and the layout of the property with its plans are made available at the time of booking. When I am on site, at the time the guests are away or at night, I do the daily chores, such as checking the pool water, disposing of the garbage, watering the gardens. I am also available for anything that the guests might request. The day that you left I found out about one of the four refrigerators partially not working and that has been immediately replaced with a new one. It would have been replaced earlier should you have reported its malfunctioning. I always promptly deal with any request from the guests, and my mission is to make everyone happy. That's what makes me happy!

Thank you so very much for your wonderful review, and thank you for such a lovely compliment! I will also cherish the very best memories of your stay here. I’m truly happy that I was able to share with you some of my own joy and fascination with this place — the breathtaking views that unfold before you from these beautiful Tuscan hills, the scent of rare wild herbs, the distant bark of a dog, or the sound of the church bell in Porciano, and that wonderful sense of peace created by the almost ringing silence and tranquillity of the countryside. I hope that one day you will return here again, and I will be delighted to do everything I can to make your stay as rejuvenating and enriching as possible, filled with energy and aesthetic pleasure.

Thank you so much for your sincere and warm review. I was also very happy to help you with anything you needed. It gave me an even greater sense of satisfaction and joy to be your host.

Dear Christian, it has been a real pleasure having you and your family to stay in our villa. I wish you all the best and hope to meet you again in the future. Your host Natalia.