L'Olea casa vacanze

Thank you so much for your wonderful review! 😊 We are truly happy that you enjoyed your stay and appreciated the accommodation's location, which is so convenient for walking to restaurants, supermarkets, and the city's main attractions. We are glad we could help with parking, too, as finding a spot in such a central area can indeed be a bit tricky. It was a real pleasure hosting you. We hope to welcome you back in the future! Warm regards and all the best! 🌷

Thank you for sharing your experience. We are glad you appreciated the apartment's location—so central and convenient for exploring the city. We are sorry for the difficulties you encountered during your stay. Regarding the stairs, we would like to clarify that the apartment is on the first floor—not the second—of a historic building in the city center that does not have an elevator. However, we understand that it would have been helpful to make the presence of the stairs even more obvious in the listing details. We are particularly sorry about the issue with the washing machine and our failure to provide timely assistance. Traveling as a group of five after a week on the road, we fully understand how inconvenient this must have been. We are working on making our instructions clearer and improving guest support to prevent similar situations from happening again. Thank you again for your feedback and for bringing these matters to our attention. We hope to provide an even better experience for our future guests.