Luxury Penthouse with Terrace & Views - Le Marais

The apartment is accurately represented in both the listing description and photos, including its layout, size, and the presence of the staircase. The duplex configuration is clearly shown throughout the listing, and many guests specifically choose the apartment because of its unique character and central location. Regarding the thermostat, as soon as you informed us that you were having difficulty locating it, our team responded promptly and assisted you in real time. In fact, the heating was the only issue brought to our attention during your stay, and it was resolved as soon as we were made aware of it. We are also surprised by the comment regarding instructions, as our team remained available throughout your reservation and assisted with every question raised. Had there been any additional concerns, we would have been happy to help in the same way. While we respect that every guest may have different preferences, statements suggesting the apartment is misleading are simply not accurate. The apartment is exactly as described and photographed in the listing, and no other issues beyond the heating concern were reported during your stay. We nevertheless thank you for your stay and wish you all the best in your future travels.