The Cozy Chapter - Spacious Apartment Near Manchester City Centre & Old Trafford

We’re delighted to hear that you and your family enjoyed the space, comfort, cleanliness, and amenities, and that the apartment met your needs so well. We also appreciate you highlighting the absence of a lift. Thank you for your understanding, and for sharing this helpful information for future guests with accessibility requirements. We’re very pleased you had a positive stay overall and hope to welcome you again in the future.

We're pleased to hear that you found the apartment itself to be excellent. We're sorry that the location did not fully meet your expectations. The apartment is located in a residential area and is not advertised as being in Manchester City Centre. We also understand your comments regarding the surrounding area; however, the cleanliness of the public spaces outside the property is managed by the local authority and is unfortunately outside of our control. Regarding the check-in information, this is sent once the required pre-arrival requirements have been completed to ensure a secure check-in process for both our guests and the property. Thank you again for your feedback, and we hope to have the opportunity to welcome you again in the future.