Entre as melhores avaliações de hóspedes nesta áreaEntre as melhores avaliações de hóspedes nesta área
5 quartosMais de 4 banheirosAcomoda 10 pessoas
Comodidades populares
Piscina particular
Estacionamento no local disponível
Cozinha
Lava-roupa
Ar-condicionado
Churrasqueira
Explore a região
Playa del Carmen, QRO
Praia de Playacar
Place, Praia de Playacar
3 min de caminhada
Quinta Avenida
Place, Quinta Avenida
10 min de caminhada
Praia principal de Playa del Carmen
Place, Praia principal de Playa del Carmen
13 min de caminhada
Quartos e camas
5 quartos (acomoda 10 pessoas)
Quarto 1
1 futon casal e 1 cama Queen
Quarto 2
1 cama King
Quarto 3
1 cama de casal
Quarto 4
1 cama Queen
Quarto 5
1 cama King
Quarto 6
1 cama King
4 banheiros, 2 lavabos
Banheiro 1
Vaso sanitário · Apenas chuveiro
Banheiro 2
Vaso sanitário
Banheiro 3
Banheiro 4
Vaso sanitário · Apenas chuveiro
Banheiro 5
Vaso sanitário · Apenas chuveiro
Banheiro 6
Vaso sanitário · Apenas chuveiro
Espaços
Deque ou pátio
Varanda ou varanda coberta
Cozinha
Cozinha americana
Sacada
Jardim
Espaço para refeições
Sobre esta propriedade
Amazing Spacious Villa in the perfect location! Steps to the Beach & Town!
New years special: Bookings made between January 2nd and January 10th 2026, you get a free night.
Weekly discount will only be applied for parties up 6 people.
Casa Passalacqua is an open-concept villa with 5 large bedrooms, 4 1/2 en-suite bathrooms, that sleeps 6-12 comfortably. The villa is located near the entrance of the exclusive gated community of Playacar Phase 1.
The villa is a 4 story, 3500 sq ft home with a stunning ocean view and a rooftop custom-built Infinity Jacuzzi/pool where you can enjoy cocktails by sunset. Stunning Views! Can be rented as a 3 bedroom.
Description of Vacation Rental- House: On the 1st floor are the living and dining area, the kitchen which is equipped with top of the line appliances, as well as a half bath and the den/bedroom. There are 3 guest bedrooms on the 2nd floor, all of which have a private full bath, ceiling fans and a thermostatically controlled central AC unit with remote. One bedroom has a private terrace and offers a glimpse of the magnificent Caribbean. The third floor is a master suite with a king bed (which can also be separated to make 2 singles), a sitting area with 3 piece sofa and extra large bathroom. Just outside of the ample master suite, you will find a large-size Jacuzzi with Infinity waterfall. A caracol stairs leads you up to the rooftop solarium which has a built in BBQ, plenty of seating and boasts an impressive 360 degree view.
Take a five minute walk with panoramic views and you are at the famed Fifth Ave. of Playa del Carmen on the Mayan Riviera. Packed into a few kilometers limited to pedestrians you will find shops, restaurants, bars and nightclubs, all the fun activities; money exchange booths, coffee shops, internet cafes, and kiosks to get information and make reservations for tours and area activities. Walk to ferry to Cozumel and ADO bus station. Within view of the terrace is the 18 hole Playacar Golf Club designed by Robert von Hagge.
Guest Book: Message dated 8/9/2006 11:53 AM Central Daylight Time: Just wanted to let you know what a fabulous time we had at your wonderful, wonderful Villa – Casa Passalacqua -- we spent a wk there and it wasn’t enough for me – We had a group of nine and all accommodations were excellent – very private. The pool area is exactly as described – which was perfect for us and very clean, maintained daily. The maid service was also excellent – very prompt and friendly. There is nothing we can say except we had a most wonderful family vacation – exactly what we were looking for – just to sit, relax and enjoy each others company, Location is good very easy access and seemed to be safe area – walking distance to beach and main avenue. Again, it was fabulous and we will definitely return to Casa Passalacqua – hopefully in the very near future. Thank you --- Belinda Santos Reviewer: Oscar Seibel Madison Wisconsin March, 2007. My wife and I from Wisconsin were joined by our children
Special week Last minute to cancellation for the week from January 7 - January 16 Martin Luther King week!!
50$ fee per night for each guest after 9
Adicione as datas e descubra os preços
Propriedades semelhantes
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Villa Coral - Playacar Private Pool Villa - Walk to Beach - 4BR Sleeps 8
Please read the rental agreement concerning the cancellation and refund policy
Any request for over 8 guest is required to pay $50 a night , per person
Informações importantes
O que você precisa saber
Propriedade nº 120356
Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Festas ou eventos de grupos no local são estritamente proibidos
O anfitrião informou que a propriedade não tem detectores de monóxido de carbono nem aparelhos a gás.
O anfitrião informou que a propriedade não tem detector de fumaça.
Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
Informações a área
Playa del Carmen
Com excelente localização em Playacar, um bairro de Playa del Carmen, esta vila fica perto de parques temáticos e perto da praia. Terminal Marítimo de Playa Del Carmen e Parque Temático Xplor são atrações ideais para quem procura aventuras. Para conhecer as belezas naturais da região, explore lugares como Praia principal de Playa del Carmen e Praia de Playacar. Parque Temático Ecológico Xcaret e Aviario Xaman Ha também valem a visita. Passeios de jet ski e passeios de caiaque são ótimas oportunidades para se refrescar, mas você também pode tentar atividades como caminhadas e passeios ecológicos nos arredores.
Ruínas Maias de Playacar - 5 min de caminhada - 0.5 km
Quinta Avenida - 10 min de caminhada - 0.8 km
Praia principal de Playa del Carmen - 13 min de caminhada - 1.1 km
Opções nos arredores
Aeroporto Internacional de Cancún (CUN) - 48 min de carro
Restaurantes
Carl’s jr Playa - 7 min de caminhada
Starbucks - 8 min de caminhada
The Admiral - 9 min de caminhada
Madremia - 7 min de caminhada
Los Aguachiles - 6 min de caminhada
Perguntas frequentes
Amazing Spacious Villa in the perfect location! Steps to the Beach & Town! tem piscina?
Sim, esta propriedade tem uma piscina.
Quanto custa ficar em Amazing Spacious Villa in the perfect location! Steps to the Beach & Town!?
A partir de 3 de jun. de 2026, os preços encontrados para uma estadia de 1 diária para 2 adultos em Amazing Spacious Villa in the perfect location! Steps to the Beach & Town! em 7 de out. de 2026 começam a partir de R$ 2.185, excluídos impostos e taxas. Este preço está baseado no valor mais baixo para uma diária encontrado nas últimas 24 horas para estadias nos próximos 30 dias. Os preços estão sujeitos a alteração. Escolha as datas da viagem para ver preços com maior precisão.
Amazing Spacious Villa in the perfect location! Steps to the Beach & Town! é ideal para quem viaja com animais de estimação?
Não, animais de estimação não são permitidos nesta propriedade.
Quanto custa o estacionamento em Amazing Spacious Villa in the perfect location! Steps to the Beach & Town!?
Estacionamento no local disponível na propriedade.
Qual é o horário de check-in em Amazing Spacious Villa in the perfect location! Steps to the Beach & Town!?
Horário de início do check-in: 15h.
Qual é o horário de check-out em Amazing Spacious Villa in the perfect location! Steps to the Beach & Town!?
Horário de check-out: 11h.
Onde fica Amazing Spacious Villa in the perfect location! Steps to the Beach & Town!?
Em Playacar, esta vila fica a 5 minutos a pé de Aviario Xaman Ha e Praia de Playacar. Quinta Avenida e Terminal Marítimo de Playa Del Carmen também ficam a 10 minutos.
Avaliações
9,6
Extraordinária
A menos que indicado de outra maneira, as avaliações aparecem em ordem cronológica, estão sujeitas a um processo de moderação e são verificadas.
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Host was very responsive
Tom F.
Hospedou-se por 3 diárias em jan. de 2026
Verificada
10/10 - Excelente
Brett S.
26 de dez. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great location. They have filtered water so no need to buy bottles. Lots of beach stuff in basement. Laundry in basement was great. Bruno was awesome. 10 minute walk to PDC.
Brett S.
Hospedou-se por 5 diárias em dez. de 2025
Resposta de VrboOwner em 27 de dez. de 2025
Thank you Brett, I hope you will be back for longer time and enjoy your vacation again! Let me know and I will give you a great deal as a return customer!
Verificada
10/10 - Excelente
Bob O.
5 de jan. de 2026
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
This house did not disappoint. It is an amazing Villa close to the beach and the town. We were a group of 8 and never felt crowded. The kitchen had everything if you wanted to stay in and cook. All the beds were comfortable and the bathrooms were clean and well stocked. Extra towels, sand toys, kick boards and a full sized washer and dryer are in a separate room on the side of the house and down a couple of steps. We left all of our snorkeling gear down there instead of bringing it back with us. Bruno (local manager) is the best. Very knowledgeable and quick to respond when you contact him. He was very helpful in arranging our transportation to and from the airport.
Bob O.
Hospedou-se por 6 diárias em dez. de 2025
Resposta de VrboOwner em 8 de jan. de 2026
Bob, I am so happy you enjoyed your stay in my house and you had a great vacation . Thank you so much, I hope you will return for longer, I will give you a great deal as a return customer. Thank you Eleonora Passalacqua
Verificada
10/10 - Excelente
Richard S.
10 de mai. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Casa passalacqua
Lovely house VERY near beach and tourist area. Nice Jacuzzi on roof, better than exoected
Richard S.
Hospedou-se por 7 diárias em mai. de 2025
Resposta de VrboOwner em 17 de dez. de 2025
Thank you, hope you will return on your next vacation
Verificada
10/10 - Excelente
Neill D.
15 de jan. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Wonderful home for a family
Was close to the beach and within walking to anything you would need for your day to day
Neill D.
Hospedou-se por 7 diárias em jan. de 2024
Resposta de VrboOwner em 16 de jan. de 2024
Thank you for staying at my villa, glad you liked, hope you will return thank you Eleonora
Verificada
10/10 - Excelente
Andrew M.
5 de ago. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great time
The property was clean and in a great location.
Andrew M.
Hospedou-se por 5 diárias em jul. de 2023
Verificada
10/10 - Excelente
Angelica M.
21 de mar. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Beautiful house
Excellent place to stay. Beautiful house and plenty of amenities. Will definitely be back. We enjoyed the proximity of the beach. Overall experience was excellent.
Angelica M.
Hospedou-se por 7 diárias em mar. de 2023
Verificada
10/10 - Excelente
Patrick D.
8 de abr. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Vacation with Friends
The location was amazing. Everything was within walking distance. The property itself was as advertised and was clean. Great communication with the host and property manager.
Patrick D.
Hospedou-se por 6 diárias em mar. de 2024
Verificada
10/10 - Excelente
Wendy G.
12 de jan. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Wonderful Stay at Playa del Carmen
It was in a great location, close to the beach and a shopping plaza. Any time I called the managers they were able to quickly answer any questions I had or help us out. They gave us the name of someone who helped book all of our excursions at a great price! There were 12 of us and we had a wonderful vacation!
Wendy G.
Hospedou-se por 9 diárias em dez. de 2022
Verificada
10/10 - Excelente
Clara P.
16 de abr. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
The best stay ever!
The pictures on VRBO did not do this house justice! We had a great time at the house. It’s a great location near 5th avenue (8-10 minute walk) and the beach (3-5min walk). The pool was so welcoming with the heat. The pool is not heated but it did not matter. The views were spectacular. Bruno was wonderful and always available to help us with anything we needed. If we come again, we will definitely stay again. I can’t imagine staying anywhere else! Thank you Bruno and Passalacqua family for having us. Muy fabuloso!
Clara P.
Hospedou-se por 8 diárias em abr. de 2025
Verificada
8/10 - Boa
Richard & Mary Jo O.
13 de jan. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Family Christmas Vacation
Our family had a wonderful time at Casa Passalacqua. Very comfortable house, with bedrooms and bathrooms for all of us. Bruno, the property manager, was extremely helpful, from booking our transfers from and to the airport, recommending a chef for a beautiful family dinner together. greeting us upon arrival and answering all our questions. The beach was just a short walk away, maybe 2 blocks, and we loved the beach. Walking to the shops and restaurants was also just a short walk. Thank you, Eleanora, for a great trip!
Richard & Mary Jo O.
Hospedou-se por 6 diárias em dez. de 2024
Verificada
10/10 - Excelente
steven m.
19 de abr. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great stay
I have stayed in this neighborhood in the past and had a bad experience. I can honestly say that this time around it was the complete opposite in this property. I highly recommend it!
steven m.
Hospedou-se por 5 diárias em abr. de 2022
Resposta de VrboOwner em 16 de mai. de 2022
Thank you Steven , I am very happy you loved the house and for the recommendation. I hope you will come back on your next vacation. Eleonora 847-997-2905
Verificada
8/10 - Boa
Nadia M.
13 de jun. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Family Celebrations!
We had a wonderful stay at this property. It was very close to the beach in a community with security. We made use of private chef services and drivers to take us to and from the airport as well as around the area to shop and socialize. The house manager Bruno was very attentive, responsive and helpful to us.
Thank you so much Elenora!
Nadia M.
Hospedou-se por 4 diárias em jun. de 2023
Verificada
10/10 - Excelente
roslyn m.
25 de abr. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
perfect location
This house was everything that was listed. It was walking distance to the beach and 5th ave. The house was spacious and comfortable for 5 adults. We loved the pool for late night talk sessions. The house manager Bruno was amazing. He answered all our questions and made sure we got what we needed. If you don't want to walk there are taxi's at the guard station. We loved it here and plan to return.
roslyn m.
Hospedou-se por 3 diárias em abr. de 2023
Verificada
10/10 - Excelente
Viajante verificado
4 de abr. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Wonderful Time In Playa Del Carmen
We were in Playa Del Carmen to celebrate my Birthday with all of my Girlfriend's Family. The house could not have been better to accommodate all 10 of us. It was great to have five bedrooms where everyone felt well taken care of. The property Manager Carlos took great care of us and helped recommend two wonderful cooks that made breakfast for us every morning and a couple of Dinners. The service was exceptional. The location is minutes from town by foot or by car. I would recommend this wonderful property to anyone going to Playa Del Carmen. We had a wonderful vacation!
Viajante verificado
Hospedou-se por 4 diárias em mar. de 2022
Resposta de VrboOwner em 5 de abr. de 2022
Thank you for the review! I am very happy you and your family/friends Loved the house and had a great vacation, I hope you will came back for a longer period of time. Thank you, Eleonora 847-997-2905
Verificada
10/10 - Excelente
Irene W.
13 de jan. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Beautiful Home!
We really enjoyed this house. It is beautiful and spacious. The pool is small - more jacuzzi and less pool like. Short walk to the city central and far away enough that it wasn’t loud. There is a security check point before coming into the community so we felt very safe. The beach was just down the road!We had young kids with us so we didn’t spend much time on the upstairs deck but there is a grill there.The house manager is super responsive when we had questions! (I would recommend updating the binder that had all the info since it was outdated.) Otherwise, we loved our week there!
Irene W.
Hospedou-se por 5 diárias em jan. de 2025
Avaliação arquivada
10/10 - Excelente
6 de fev. de 2009
great for walking
We had 10 in our group, 8 adults and 2 children and we had plenty of room. The house was spacious and worked out perfectly for us.
From Phase I you can walk right down to the private beach, into town and 5th Avenue and then in the opposite direction you can walk down to the beach where there is a nearly endless row of high end all inclusive resorts. For anyone debating whether to get a house in Phase I or Phase II, for beach access and the ability to talk places there is no comparison, chose Phase I of Playacar.
Verificada
10/10 - Excelente
VANESSA R.
4 de jul. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Casa Pasalacqua in Playa
Casa Pasalacqua surely was an amazing experience while in Play del Carmen. We were a family of 12 and we fit comfortably. The house was amazing due to the location to the beach and la Quinta Avenida. We were able to walk or catch a taxi all around the city. Carlos the property manager was readily available to provide anything we needed. The teens loved the pool and the close proximity to the beach. We met a wonderful man named William who booked all of our excursions. We were able to call him anytime and he helped us tremendously. The excursions were out of this world! We will definitely plan another trip to Playa. A big thank you to Eleanora, your house was amazing and to Carlos who was on call 24/7 to give us anything we needed. Your hospitality was much appreciated!
VANESSA R.
Hospedou-se por 7 diárias em jun. de 2022
Resposta de VrboOwner em 7 de jul. de 2022
Thank you so much! It makes me very happy to know that my guests enjoy their vacation so precious especially now, at my villa. I hope you will return soon❤️Eleonora
Verificada
10/10 - Excelente
Read C.
20 de mar. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Our week at Casa Passalacqua
The house provided perfect accommodation for 2 couples, one single adult and three grandchildren aged 12 to 17.all with their appropriate privacy and bathrooms. There is comfortable seating everywhere. The location is ideal and private. There was some construction noise during the day as workers were finishing a new condo building behind, The property manager, Bruno, was excellent as he responded quickly to any issues that arose and was very helpful in connecting us with transportation for the family on tourist outings and getting us to and from the airport. He also recommended the service of Laura, a local woman, who we engaged to provide a complete Mexican dinner at the house. It was the best authentic meal we had and we would have hired her again that week if we hadn't left it to the end of our holiday.The only problem we encountered was that many of us had cold showers until we eventually learned that you had to wait almost 2 minutes for the hot water to reach the upper floor rooms. The beach was closer than we anticipated which made early morning beach walks easy. The definite highlight of the house was the pool on the 3rd floor terrace in which we all spent many hours at various times of the days and evenings. We had a great time at Casa Passalacqua. R. Collacott
Read C.
Hospedou-se por 7 diárias em mar. de 2025
Avaliação arquivada
8/10 - Boa
Loretta B.
20 de jan. de 2016
Family week together
First time that we could get together with family. We have been to Mexico any many times so this was the best place. Needed a larger home and it fit the bill.
The driver took us to several stores. Skip Sam's club and go to Wal Mart. Closest to an American type grocery store. Carlos suggested several restaurants. Do Not go to La Tarraya. Street people walk in asking for money and selling stuff. Pus they wanted to overcharge us.
Be sure to have matches to light the stove and it's not an electric start. And no dishwasher. That was no big deal. Would suggest TV's in all bedrooms. Had 3 teenagers that couldn't "play" games. Internet worked off and on.
Nice and clean. Bedding was comfortable.
Would stay again
Loretta B.
Hospedou-se por 7 diárias em dez. de 2015
Resposta de VrboOwner em 3 de abr. de 2020
Thank you for having stayed at our home. I am Glad you enjoyed your visit. To address the issue with the stove I would like to say we are replacing it with a brand new stove and will be ready for your next visit. Thank you for your review.
Verificada
10/10 - Excelente
Sharon A.
7 de abr. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Perfect Place For a Family Getaway!
Our family enjoyed a week at this property for Spring Break. We are a group of 3 couples and one baby. The home is spacious and was more than roomy enough for all of us. The baby even enjoyed her own room which was situated across the hall from her parents bedroom. There is a large top deck with lounge chairs, a comfy seating area, and a table with chairs that really isn’t obvious from the pictures in the listing. On that top deck there is a grill as well, which we used a couple of times to grill burgers while looking out on the ocean. The jacuzzi was a great place to relax after sunning on the beach. The jacuzzi is not heated, but that was ok because it provided a cool retreat after a day in the sun. Elenora was quick to respond to all of our questions when booking and her property manager, Bruno, took great care of us when we arrived. He was very quick to respond to all of our texts and went out of his way to provide a high chair and Pack N Play crib for the baby. Bruno also made sure we had plenty of drinking water, which arrived at the front door like magic! The beds were very comfortable and all of the bedrooms had an adjoining bathroom with exception to the bedroom on the main floor. The neighborhood is quiet and felt very safe. The closest access to the beach is a short walk away, and maybe a 10 min walk to the 5th ave shopping/ferry area. If we have the chance to visit Playa del Carmen again we would not hesitate to stay at Casa Passalacqua! Perfecto!
Sharon A.
Hospedou-se por 6 diárias em mar. de 2024
Resposta de VrboOwner em 7 de abr. de 2024
Thank you Sharon, I am glad you enjoyed the house the location and had lots of fun, I hope you will return, thank you Eleonora
Verificada
10/10 - Excelente
Chad S.
31 de dez. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Amazing Property with excellent communication
The property was perfect for our family of five and two friends. Bathrooms with four of the bedrooms, and an additional bathroom next to the downstairs bedroom made life much more enjoyable for showering etc. Everyone had their own space. Every rooms has fans and AC that works perfectly. Bruno the property manager has excellent communication,great tips on who to use for excursions, and helps immediately with any issue that arises. The top floor outside is perfect for relaxing and enjoying the sunsets. The pool level is also nice for hanging out and enjoying the outdoors. The pool is small for a large group but perfect for a few people to hang out in at a time. We loved how close the property is to town.
Every day we walked to the edge of fifth street in less than five minutes. The location is excellent! This isn't a high dollar luxury home, it is still a home in Mexico, which we loved. The laundry facility is outside and around the side of the house and down some stairs. We are used to taking our laundry to the laundry place, so for us, this was nice to be able to do our own laundry, but it took me a couple of days to acclimate to having to go outside at all our hours of the day to flip flop laundry. At the end of the two weeks, I didn't think twice about it. You can see the ocean from the top level, which is wonderful. The beach is a two minute or less walk through the neighborhood to a gorgeous spot to be in the water. We would definitely stay here again.
Chad S.
Hospedou-se por 14 diárias em dez. de 2023
Resposta de VrboOwner em 9 de jan. de 2024
Thank you so much for staying at Casa Passalacqua . I am glad you enjoyed my house and the location, I hope you will return on your next vacation. As you saw my house is pretty and playa is a lot of fun, thank you- Eleonora
Verificada
8/10 - Boa
Keri M.
5 de jan. de 2020
Pontos positivos: Limpeza, check-in, comunicação e localização
Nice house
Our group was 8 adults and 2 kids the house had plenty of room for all of us to hang out and to have our own space. The location is good - about a 3 minute walk to the beach. There are a lot of stairs which was difficult for my mom - we were hoping that my parents would be able to stay in the first floor bedroom, the bathroom on the first floor is only a half bath though. The second level - the rooms are nice, the bed in the room I was in was like sleeping on a rock to me and the pillows were very thin. The curtain had a big stain on it and the sheets on the bed had some staining on them as well. All of the second level bedrooms have bathrooms. The third level has the master bedroom it is huge! Along with the deck and the pool - which was cold.
We did enjoy our time and the house was fine, there are some things that I would have liked to have known before I got there:
None of the toilets flush well - the result - no toilet paper in the toilet.
The kitchen sink does not drain well and there is no dishwasher.
The washer and dryer do not work correctly - so we could not use them. We packed as if we could so that was an issue.
There are TV’s in most of the rooms - only 2 work - the living room and the master bedroom. The living room TV we could not get to work so that was an ongoing issue that Carlos worked on.
There are no hand towels
There are no paper towels, napkins, or Kleenex
There was no hand soap in the bathrooms
Keri M.
Hospedou-se por 8 diárias em dez. de 2019
Resposta de VrboOwner em 3 de abr. de 2020
Thank you so much Keri, It was a great pleasure for me to host you &your family during the holiday, I am happy that you liked the house, the location and that you were all happy with the stay.
After reading your review I do see that you expected some things that were not there, like dishwasher, heated pool many stairs etc.... however everything in the description of the house is on the website and it is advertized exactly as it is (ex. no dishwasher, no heated pool (most houses in Playa do not have either of those) the bedroom on the first floor is the only bedroom with half bath, the other 4 large bedrooms has en suite full bath).
I spoke to Carlos, our property manager, he mentioned that he did fix the toilets, they were clogged because there was too much toilet paper inside the pipes. he explained it to you why it did happeand. Also, he brought your clothes to the cleaner at no charge to you since the washing machine just broke and they are trying to get the right part.He told me that he explained all to you and you were happy and satisfied with everything during your stay.
I wish that you would have brought other concerns to our attention while you were still in the home, so that the issues could have been resolved while you were there, to make your stay even more excellent . For example, I keep plenty of new supplies like new sheets, towels pillows and more in a closet to be used when needed - which Carlos can get if requested he has the keys.
Again, thank you for your feedback - it is appreciated and I hope you will return again soon.
Best,
Eleonora
Verificada
8/10 - Boa
Jill G.
6 de fev. de 2020
Pontos positivos: Limpeza, check-in, localização e precisão do anúncio
Fantastic Family Vacation! Beautiful Ocean Villa! Perfect spot!
Our family of 8 adults (3 couples & 2 singles) had a wonderful family vacation at Casa Passalaqua. We chose this location carefully based on a lot of must- haves. This luxury beach villa checked all the boxes! 1st was location. The location could not have been better. Playacar is an adorable little neighborhood with unique beautiful, Mexican homes. It’s within a 3 minute walk to the beach, where you can walk for miles in either direction or head into the heart of downtown. There are also a couple of wooded trails that link between neighborhoods & one leads right to the outdoor mall & beginning of 5th Ave. On the trails there are several old ruins that have been preserved & are very interesting to check out! They’re lit up at night. The community is super safe. There are security guards at the gate day & night who escort taxis to the home and patrol the neighborhood on motorbikes. The house is about 45 minutes from Cancun Airport & within 20-30 minutes to so many great sites! One day we walked to the ferry & went over to Cozumel for a snorkeling trip. My uncle went SCUBA diving each morning very nearby, on the recommendation of Carlos. Another day we took taxis to Casa Cenote- a small watering hole where you can snorkel in the mangroves & see interesting fish that live in brackish water. Another day we went to the Hard Rock Resort. Lots of stores, bars & restaurants in the Playa area. 2nd must-have was the perfect house. It’s very comfortable, spacious & beautiful , as in the photos. There could be some minor updates but we really enjoyed the experience. Every morning we had breakfast outside on the patio & enjoyed the wildlife. The kitchen is well equipped for cooking (although the knives need sharpening). Some dish towels were provided but we planned to buy all necessities. In the afternoons we’d have lunch up on the 3rd floor deck & take a dip in the pool (which was also must-have). It was perfect for cooling off in the sun. The bedrooms were all spacious & had comfortable beds. The bathrooms were nice too. We did have some issues with hot water, water pressure & plumbing. Most were fixed promptly. The rooftop deck was the best hang out for playing cards, etc. We didn’t use the very top deck because the spiral staircase made us nervous. But what a great view! Wished the grill was right on the 1st floor patio. Eleanora was a great host, always helpful with info! All in all Casa Passalaqua did not disappoint! We all hope to return again soon
Jill G.
Hospedou-se por 8 diárias em jan. de 2020
Resposta de VrboOwner em 3 de abr. de 2020
Hi Jill thank you for the lovely review you sent, I really appreciate your feedback.
Right after you left I came for a few weeks on vacation in the house in Playa and we did a few small updates in the house like new drapes and other minor things. We fixed the problem with the hot water pressure and the plumbing and now everything works just perfectly. I hope you will come back soon. Thank you Eleonora
Verificada
10/10 - Excelente
Rob B.
24 de abr. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Fun in Playacar
Great experience at this location right at the beginning of 5th. St.
Rob B.
Hospedou-se por 6 diárias em abr. de 2022
Sobre o anfitrião
Anfitrião: Eleonora Passalacqua
We have vacationed all over the world, and like Playa the best.
Por que o anfitrião escolheu essa propriedade
It is very relaxing in the day, and very dynamic in the night. A very beautiful Place where you can have fun even if you are not doing much, just observing your surroundings..
Idiomas:
Inglês, Francês, Italiano, Espanhol
Anfitrião Premium
Essas pessoas oferecem, de maneira consistente, ótimas experiências aos viajantes.